Not honest delivery times For kalas custom orders they claim their delivery time is 4-6 weeks. At check out they also give you an estimated dispatch date. I have now ordered team clothing from them s... See more
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Our cycling club changed the kit supplier to Kalas. I ordered the Pro razor jersey and the Pro Goffrato bib shorts. The shorts are too short, I’d say at least 2 inches shorter than any other shorts... See more
I owned bike shop for 8 years, tried and tested most clothing brands. Kalas as good as any, better than most. Accurate sizing, comfort, technical properties which work, longevity and good customer ser... See more
Ordered a new jersey, which arrived smelling of the body odour of, I assume, some previous recipient who must have returned the product for, again I assume, Kalas to then palm it off onto me. Disgusti... See more
Company details
Information provided by various external sources
Customised Cycle & Triathlon Clothing.
Contact info
Broad Street, TA11, Somerton, United Kingdom
- kalas.co.uk
2.7
Poor
39 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
British Cycling kit
Ordered the British Cycling jersey and bib shorts on Tuesday, they arrived on Thursday morning of the same week. Wore them for a 80km ride and was impressed of who comfortable and breathable the products were. The jersey pockets are easily accessible with the added touch of a water proof phone bag clipped onto it.
I ordered a size 4 as I wear a large and the fit was perfect, I’d equated the sizes as 1 = XS, 2 = S, etc.
Will definitely purchase more kit from them, thank you for your great products!!!!
July 14, 2022
Unprompted review
I love how comfortable the clothing is
I love how comfortable the clothing is. Whether it is windy or not, it does not affect the fitting. I have also worn the bibbed shorts in a downpour and again I remained dry and comfortable. I would highly recommend Kalas for any road cyclists who ride regularly.
November 1, 2020
Unprompted review
Great first experience!
Placed order (road bike tights) on Tuesday late in the night. Received the package in Vienna on Thursday noon. That's FAST!!!
The product looks and feels VERY good, it came in a box, with a nice text from the founder printed inside, including also a bag to put the tights in before washing.
The only beef that I have is that they are sending the password you chose during registration per e-Mail in clear text.
Also, there are some parts of the web page and in the mails which are not localized correctly (i.e. they are in Czech language). That's not a biggie though.
All in all: a very very good first experience!
October 15, 2020
Unprompted review
Happy first time customer
I've been very impressed so far with Kalas customer service. Items were despatched quickly & my questions were answered promptly. I had no idea of their sizing as this is my 1st purchase from Kalas so ordered 2 sizes & have sent one back. Quality seems excellent so I'm a happy customer.
June 19, 2020
Unprompted review
no exchange, poor communication
Unable to exchange unused goods because they are the wrong size after using their sizing chart. Late delivery with very poor communication
Following on from Kalas reply the jersey was not personalised to me and there was no communication until I phoned up to check the status as I had received nothing at all from Kalas to that point and it was over a month since I had ordered
September 9, 2017
Unprompted review
Reply from KALAS Sportswear
Hello Stuart, sorry to hear that you were unsatisfied. The very nature of custom wear means each and every product is highly personalised. Consequently we are unable to offer exchanges or refunds if a customer orders incorrect sizes. We are also happy to help if a customer is in doubt about deciding which size to order. Our delivery time is communicated at our website and your clothing was produced according to it.
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