Kam Balaggan Ophthalmologist Ltd Reviews 547

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making every interaction pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Consumers are particularly impressed with the product quality and the positive outcomes achieved. Reviewers often mention the excellent customer service, noting the clear communication and supportive approach throughout their journey.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently highlighting their kindness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional care and... See more

Product

Customers had positive experiences with product. Many reviewers report immediate and continuous improvement... See more

Quality

Consumers find quality to be positive. Many report significant improvements in their vision, with some... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the care and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Macular hole developed, previously had detached retinas due to being very short sighted (cataracts done so now barely need glasses). Also had horrendous floaters!! Mr Balaggan not only repaired the ho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was amazing from start to finish. Mr Balaggan explained everything, and put me at ease with his friendly approachable manner. My procedure was painless and my sight was improved... See more

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Rated 5 out of 5 stars

My experience with Dr. Balaggan has been extremely positive and supportive. From day one he put me at ease, especially when I was very nervous about having cataract surgery. He kept me informed thro... See more

Company replied

Rated 5 out of 5 stars

Mr Balaggan has looked after my elderly mother, treating her for bilateral cataracts, at Little Aston Hospital. You are absolutely charming and cared for my mother so well. Especially as she was... See more

Company replied


5.0

Excellent

TrustScore 5 out of 5

547 reviews

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Rated 5 out of 5 stars

Regaining childhood vision

I am so happy that I decided to have my cataract surgery carried out by Mr Kam Balaggan.
I first met him when he performed cataract surgery on both eyes for my husband who has unusual eye complications.My husband and I are both in our mid eighties and we were highly impressed by the care and detailed explanation given to us at that time. So when it seemed time to consider cataract surgery for myself there was absolute certainty as to whom I would select as my surgeon. My first eye was corrected in October 2023 and the other eye operated on in January 2024..
I now have 20/20 vision in both eyes and can look at the world in a way I have not done since I was a child.
Not only have I had such marvellous results but I found the whole experience of receiving treatment under Mr Balaggan so pleasurable.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Vitrectomy for floaters

I developed large floaters in my right eye around three years ago. Whilst my optician was most helpful and referred me to an NHS consultant, I was informed that an operation (Vitrectomy for floaters) was not possible through the NHS. The problem was causing much distress as I am already visually challenged through very high myopia. I did some research and discovered the work done by Mr Balaggan. Although, I don’t have private medical insurance, I needed to ascertain if it was possible to do something. Mr Balaggan was most thorough in is consultation and patiently answered all my concerns. He outlined the risks, particularly to patients like myself with complex vision. I went ahead with the surgery in February 2024. The surgery was successful. A few days later, I experienced an internal eye haemorrhage. An extremely rare and most unpredictable occurrence. Upon having a check up with Mr Balaggan, he got me into surgery the next day to address the issue. I am well on the way to recovery and floater free in my right eye! I cannot praise Mr Balaggan enough for his care and attention. He is very approachable and clearly dedicated to the wellbeing of his patients.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

20/20 Vision Restored

If ever a surgical procedure on the eye can be described as enjoyable my treatment by Mr Balaggan for vitreomacular traction and macula hole is the nearest it can be. From initial assessment to discharge I was treated with care, kindness and consideration. I received all the information and details I needed and was always given the opportunity to ask questions. The operation itself went very smoothly and calmly with no anxiety or pain on my part. I left the hospital with all the medication and instructions I needed and the reasssurance that I could contact Mr Balaggan or his staff if I ever had any concerns. A follow up appointment after two weeks was reassuring that all was proceeding as it should. Much to my surprise and delight the final appointment confirmed that not only had the macular hole been repaired but I had 20/20 vision in that eye, perfect sight once again. I cannot thank Mr Balaggan enough for his undoubted surgical skill and his calm and reassuring manner. I self funded the operation but it was money very, very well spent. To get clear sight back and continue with the many acitivities I enjoy that rely on good eyesight is miraculous.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Cataract operations on both eyes

Having had cataract operations July 23 and February 24 I have the utmost respect and confidence in the skills of Mr Balaggan. I would have no hesitation in recommending his services for pre-op, post-op and actual surgery.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Macular Hole and Cataract Surgery

Mr Balaggan was recommended to me by my optician. He has successfully closed a macular hole in my left eye and replaced the lens. My vision in that eye is now significantly better than it was before the procedures.
He has a calm reassuring manner. No question is too trivial and his skill as a surgeon is unquestionable.
First class treatment. I cannot recommend Mr Balaggan highly enough.

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Cataract operations x 2

I have undergone two cataract operations which Mr Balaggan did in January & February 2024. I have worn glasses for 70 years. The pre-op. examination was the most thorough eye assessment I have ever had, & the outcome on both has been highly successful. I feel very fortunate to have had Mr. Balaggan as my surgeon. He is extremely skilled & experienced & I would recommend him without any hesitation to anyone who has problems, complex or otherwise, with their sight.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Cataract surgery to both eyes…

I was fitted in very quickly to have cataract surgery on first one eye and then the other. In order to fit me in we used two different hospitals for the two different eyes but it didn’t seem to be a problem at all. I was able to fit the surgery around my travel plans quite comfortably. Mr Balaggan was very friendly and approachable. Mr Balaggan inspires confidence and everything went very smoothly. I am very pleased with the outcome. Thank you very much.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Cataract Surgery

Mr Balaggan recently performed surgery to remove my cataracts. He came highly recommended. I upgraded the replacement lenses and now have the best vision ever. I am beyond delighted with the outcome as my vision is fantastic, clear, bright and colourful! Throughout the experience, Mr Balaggan, was kind , considerate and totally professional. I trusted him completely and highly recommend him.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

I developed a macular hole Summer 2023…

I developed a macular hole Summer 2023 and had a vitrectomy and macular hole repair surgery in September 2023. The surgery has closed the hole and I have little to no distortion. From my first visit to Spire Little Aston and every appointment with Mr Balaggan all options have been clearly explained in a calm and understanding manner. I would 100%recommend Spire and Mr Balaggan for your eye surgery, I can't thank them enough for the skill and care I experienced.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Complex Vitrectomy Operation

In the autumn of last year I had a vitrectomy operation carried out by Mr Balaggan. The operation was further complicated by some tearing of the retina that required a freeze treatment. Mr Balaggan made the whole process look straightforward, when in reality the operation was complex. It's worth bearing in mind that the tearing imminently threatened my eyesight. I recently had my follow-up appointment and it is obvious that the distortion and double vision I was experiencing is already much reduced with further long-term progress to look forward to. I am therefore extremely grateful to Mr Balaggan and his excellent surgical skills. He comes 100% recommended.

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Mr Balaggan is excellent

Mr Balaggan was so confident knowledgeable and very relaxed that I had no worries whatsoever with my recent cataract operation.He is backed up by excellent staff who always seem so happy with their tasks.
The operation also included the fitting of the very latest lens which not only makes glasses redundant but represented very good value for money.
Thank you Mr Balaggan .

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

First class treatment.

Mr.Balaggan replaced both my lenses in Dec 23 and Jan 4 at Wolverhampton Nuffield and changed my life. I had been spending hundreds on ill fitting glasses and endured headaches for years. He gave me the confidence to go ahead with both operations. It was a first class experience with any queries about recovery dealt with promptly

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Recent cataract operation.

I recently had a cataract operation, carried out by Mr. Balaggan. I cannot express how pleased I am with the outcome. From our first meeting he was friendly, professional and completely put me at ease. The operation went very well, and I could see clearly the next day. This was wonderful, as I had spent a long time with very clouded vision. The operation has literally given me back my life. I would definitely recommend Mr. Ballaggan to all my family and friends.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Epiretinal Membrane, Cataract Surgery and Astigmatism Removed

I recently had an Epiretinal Membrane, which was distorting my vision, even when wearing glasses, successfully removed by Kam Balaggan. This took my vision back to normal and I was delighted.
Mr Balaggan also observed that I was developing cataracts and if he removed these he would also possibly be able to deal with my severe astigmatism which had caused be to wear glasses for over 60 years. I have now had my cataracts removed by Mr Balaggan and the specialist replacement lenses implanted have completely cured the astigmatism.
This has been truly life changing. In particular my night driving vision is now fantastic and my general vision is now 20 20 without glasses. No more rain on the lenses or steamed up glasses!
Throughout Mr Balaggan has been extremely attentive and informative and I can highly recommend his services.

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Kam

I highly recommend Kam. He has an excellent reputation in the profession. He is highly knowledgable and experienced in his field of Ophthalmology. He is friendly and makes patients feel at ease. Being an optometrist, I would always recommend him to family and friends.

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Five stars are not enough

At my first consultation with Mr. Balaggan I knew he was the best person to perform the surgery to repair my macular hole. He took time to explain what was happening and what would happen! He was confident he could sort it out, which he did !
After the operation, which was a success .We discussed further surgery to replace the lens.This surgery was arranged and carried out without delay.
I feel the care I received from Mr Balaggan and his team at the Eye Centre ,Spires, Little Aston was second to none.I will be forever grateful for his care,skill and expertise in saving my sight.
I would have no hesitation in recommending him to anyone having eye problems
Thank you Mr Balaggan.
Val Gardner

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Vitrectomy and cataract surgery

I have been in Mr Balaggan's care for around 18 months, starting with a vitrectomy. to treat a sever bleed in my eye which had left me with little sight. From the first consultation with him everything has gone the way that he described leading up to the removal of the cataract which developed as predicted.
Each time.the surgery has been performed with great skill and care, and was a near to painless as is possible.
I would not hesitate to recommend Mr Balaggan, I have my sight back thanks to him!

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

vitrectomy for a macular hole

Did a vitrectomy for a macular hole for my mother.

She is very happy with the results and her vision is improved post procedure.

Gave clear detailed explanations of everything pre and post surgery.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Worried / Apprehensive no more

Worried, apprehensive, that was me, but Mr Balaggan will put you at your ease, discussing the best option for you and taking all the time you need. He is an exemplary surgeon with many years of experience. My outcome was to be able to see distances and to read without spectacles, what more could you want from your cataract surgery.

November 4, 2023
Unprompted review

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