Kam Balaggan Ophthalmologist Ltd Reviews 547

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making every interaction pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Consumers are particularly impressed with the product quality and the positive outcomes achieved. Reviewers often mention the excellent customer service, noting the clear communication and supportive approach throughout their journey.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently highlighting their kindness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional care and... See more

Product

Customers had positive experiences with product. Many reviewers report immediate and continuous improvement... See more

Quality

Consumers find quality to be positive. Many report significant improvements in their vision, with some... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the care and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Macular hole developed, previously had detached retinas due to being very short sighted (cataracts done so now barely need glasses). Also had horrendous floaters!! Mr Balaggan not only repaired the ho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was amazing from start to finish. Mr Balaggan explained everything, and put me at ease with his friendly approachable manner. My procedure was painless and my sight was improved... See more

Company replied

Rated 5 out of 5 stars

My experience with Dr. Balaggan has been extremely positive and supportive. From day one he put me at ease, especially when I was very nervous about having cataract surgery. He kept me informed thro... See more

Company replied

Rated 5 out of 5 stars

Mr Balaggan has looked after my elderly mother, treating her for bilateral cataracts, at Little Aston Hospital. You are absolutely charming and cared for my mother so well. Especially as she was... See more

Company replied


5.0

Excellent

TrustScore 5 out of 5

547 reviews

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Rated 5 out of 5 stars

My experiance

I am very, very short-sighted, around -14 in both eyes, I had a stroke two years ago and I am now on blood thinners, I have atrial fibrillation, suffer from astigmatism and I needed a cataract operation on both eyes. Mr Balaggan was recommended as the surgeon to carry the operations out due to this complexity..
His helpful and courteous manner, his explanations of what he proposed to do and what he recommended as to the lenses I needed was exemplary.
Everything happened as he described it and I am very happy with my resulting vision after the operations.
I am very happy to recommend him to you.

November 30, 2024
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

thank you for your lovely 5* review for Mr Balaggan and his team it is much appreciated

Rated 5 out of 5 stars

Mr K Balaggan; Consultant Ophthalmologist.

I attended Spires; Little Aston; under the care of Mr K Balaggan . He performed cataract surgery on both my eyes on two separate dates. Mr Balaggan was very professional with a genuine caring approach. He was extremely knowledgeable with a wealth of experience. He explained the procedure clearly and helped me make the correct choices. His surgical skills are excellent. I had complete confidence in his care. Both procedures went as planned. I have been extremely impressed with the results and would highly recommend Mr Balaggan to anyone wanting cataract surgery. Mr Balaggan; thank once again and for making the whole experience stress free. You have been absolutely fantastic throughout!

December 2, 2024
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

thank you for your lovely 5* review for Mr Balaggan and his team it is much appreciated

Rated 5 out of 5 stars

It took me two years to find right…

It took me two years to find right surgeon for my eyes I’m 78 years old and well into sport especially clay pigeon shooting at a reasonable level, when mr ed Lyons told me i must proceed with opp i was seriously nervous until i met with kam ballagan he gave me the confidence to agree his option went ahead imidiataley
I quite cannot explain the change in my eye site I GUESS THEIR UNBELIVIABLY BRILLIANT, even follow up appointments were impressive a big big thank you kam you are the best glyn jones

November 18, 2024
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Jones thank you for your lovely words and your 5* review for Mr Balaggan and his team, this will help patients in the future to make the own decision

Rated 5 out of 5 stars

Mr Balaggan

I recently had my second operation by Mr Balaggan. This time it was my right eye, cataract removal and lens insertion. After years of wearing spectacles all the time, I now only have to wear reading glasses. Mr Balaggan is the perfect surgeon who looks after his patients.

September 21, 2024
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

thank you for your lovely 5* review for Mr Balaggan and his team it is much appreciated

Rated 5 out of 5 stars

The best!

The boss lady and I have both had our cataracts dealt with by Mr Balaggan in the past couple of months. Mrs W had slow growing cataracts which had developed over many years whilst mine had developed very quickly over a matter of months.

When our optometrist advised it was time to have them dealt with off went Mrs W to research all the available consultants in the area. She was most impressed with Mr Balaggan's experience and credentials. Mr Balaggan was just as impressive in person, both his subject knowledge and experience are outstanding, and he has such a calm, reassuring manner. We immediately felt we were in safe hands.
Mr Balaggan went through the pros and cons of the procedure, making sure we were aware of possible risks, as well as the differing lenses he could offer.

The boss had toric tri-focal lenses which meant that after over 50 years of wearing glasses she now has 20/20 vision - an excellent outcome. One major disadvantage Mr Balaggan forgot to mention is the boss can now see a speck of dust or a dirty mark at 20 paces, which means no more cutting corners when its my turn to vacuum!

I had slightly different lenses, as being diabetic there is a possibility I may need further eye surgery in the future. Despite this, I also now have 20/20 vision.

I must also mention Mr Balaggan's secretary Debbie. She is always cheerful, and liaison and communication between her, patients and the hospital seems to be very efficient.

Mrs W and I have no hesitation in recommending Mr Balaggan.

November 8, 2024
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Whitefoot, thank you so much for your lovely detailed review for Mr Balaggan and his team, we are so pleased your experience was a good one with us and this will help others make the decisions to see Mr Balaggan in the future I am sure

Rated 5 out of 5 stars

Kam Balaggan rules

This man is incredible, empathetic,calming, skillful and keeps you fully informed. My case was difficult due to narrow angle issue causing pressure in my eye to raise, whilst I had to have treatment to reduce this first I then had cataract surgery replacing my lens which so far is all good. I am so thankful to this man for giving me my sight back.

November 9, 2024
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review, it is very much appreciated

Rated 5 out of 5 stars

I initially contacted Mr Kam Balaggan…

I initially contacted Mr Kam Balaggan through recommendations, he treated my macular hole in my left eye that was totally painless and following recommended recovery guidelines resulted in a full and successful process. A follow-up cataract operation using distance and intermediate insert was again totally painless. Two days after surgery my eyesight started to recover and continued to improve so much that I no longer need glasses except for reading. I can not thank Mr Balaggan enough, an exceptional expert in his field together with a pleasant and professional personality. I highly recommend him.

October 14, 2024
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review, it is very much appreciated

Rated 5 out of 5 stars

Professional and expert treatment

From the first consultation with Mr. Balaggan to the final discharge, I was treated extremely well. Mr. Balaggan explained everything in detail and the surgery for both cataract extractions and lens implants was extremely smooth and efficient. I would highly recommend Mr. Balaggan to anyone who requires cataract surgery. Excellent communication and instructions made the whole process easy to go through.

September 14, 2024
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review, it is very much appreciated

Rated 5 out of 5 stars

Eyes have it

I have recently had cataracts removed from both my eyes by Mr Balaggan.
I was obviously very nervous about the operations,but was put at ease by Mr Balagam who explained in great detail the procedure involved.
The procedures were performed two weeks apart,and in both cases the recovery in both my eyes was amazing. Two days after my operations I could see perfectly . I cannot thank Mr Balaggan enough for his professionism and expertise,I would certainly recommend.
Jan Hyde

September 12, 2024
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review, it is very much appreciated

Rated 5 out of 5 stars

Excellent

I recently had both my lens replaced and my astigmatism corrected in my left eye, the service that Kam Balaggan provided was extremely professional yet friendly to put me at ease. The procedure I had has worked better than I could of hoped for. I would without any doubt recommend him.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

An outstanding eye-surgeon delivering…

An outstanding eye-surgeon delivering life changing outcomes.
I have recently been under the care of Mr Balaggan and received excellent treatment, care and advice from this highly skilled professional. The outcome was the correction of the loss of clarity, light transmission and colour rendering that my cataracts were causing, hugely enhancing my quality of life.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

I would recommend Mr Balaggan…

Mr Balaggan was always calm and his obvious vast knowledge and years of experience made me feel very safe and secure from the first consultation through my cataract operations to discharge. The results have been amazing and I felt confident that what was being proposed was the best solution for me. I would recommend Mr Balaggan to anyone with cataracts requiring surgery.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent detailed diagnosis

Excellent detailed diagnosis, followed by prompt treatment with excellent results. Very good follow up appointments with clear explanation of procedure. We found his secretary Debbie to be efficient and professional

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Consultant

Mr Balaggan did two macular hole surgeries in 2016 & 2017 with excellent results but advised unfortunately would develop cataracts in the future.
I have just had both my cataracts in both eyes done with Mr Balaggan who advised a special lens due to previous surgery would be beneficial. He advised the best lens , advised all for and againsts, done tests and scans and kept me informed along the way .
He is an excellent surgeon, Professional, has the most calming bed side manner and Instills you full of confidence.
The results have far exceeded my expectations and has given me better eyesights than I have had since my teens. I have wore contact lenses and glasses for thirty years but now no longer need any assistance with my vision .
Can’t give this surgeon a higher enough praise and would recommend him to anyone

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Forever grateful

With my eyesight deteriorating, my optician diagnosed cataracts and a previously damaged retina in one eye. My prescription had deteriorated to -21.
I was referred to Mr Balaggan as my optician spoke extremely highly of him.
From the initial consultation it was obvious that Mr Balaggan was a top professional and I knew I was in excellent hands. He explained everything clearly and answered all my queries and not once did I feel apprehensive.
He explained that due to issues with my eyes there were a number of challenges for him but he approached this without any worry.
Firstly he performed laser treatment on my retina to strengthen the weak areas which went perfectly.
Following detailed discussions Mr Balaggan recommended bespoke Toric lenses which would not only improve my overall eyesight greatly but help to correct an astigmatism.
The two cataract and lens replacement procedures were performed over the next 2 months with great patience and care.
I now have almost 20/20 eyesight and I feel amazing as I no longer need specs for the first time in over 50 years.
I cannot thank him enough and I will forever be grateful to him for his incredible skill.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Treatment

I cannot praise Mr Balaggan enough. After cataract surgery on both eyes (one in May the other in July) I now have much improved vision, so much so that I no longer need glasses for my distance vision.
Both Mr Balaggan and Debbie his secretary have been superb and I cannot recommend him and his team enough.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent outcome after cataract with high myopia

I was recommended to see Mr Balaggan by my optician after developing a cataract in my left eye. I have extremely high myopia (approx. -18 in the left eye) and, at 42, am (relatively!) young to have developed a cataract (but probably the myopia is the cause). Myopia and youth can both be complicating factors in cataract surgery, and there was also the added difficulty that after surgery my right and left eyes would be left with very different prescriptions. I was therefore very keen to see a surgeon with experience of complex cases. I cannot thank my optician enough for recommending Mr Balaggan. His reputation and credentials are, of course, impeccable, but before my consultation I was still pretty scared about the whole process, and so did extensive research of my own. Mr Balaggan listened carefully to my concerns and was able to answer all of my questions. He was patient and reassuring, and gave a very clear explanation of the options available to me, and direct advice on which of those he would recommend. There are limited premium lenses available for someone with my prescription, meaning that a multifocal lens was not an option, but Mr Balaggan was fully aware of the latest technology and was still able to suggest a premium lens that should work for me. I am very pleased to be able to say that Mr Balaggan delivered exactly what he said he would - with the toric EDOF (extended depth of focus) lens he suggested, I have precisely the visual outcome we were aiming for. Quite frankly, I have better vision in my left eye now than I have in my right, and that was something I didn’t expect, or dare to hope for. I cannot thank Mr Balaggan enough for both his frank advice and his surgical skill. When my right eye develops a cataract, as it inevitably will, I will have no hesitation in going back to see Mr Balaggan again, and I will be a lot less scared next time.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding

Polite, reliable and made the whole experience very comfortable. Tome keeping and surroundings were perfect. Great result following operations. Outstanding.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Mr Kam…

I would highly recommend Mr Kam Balagggan
What an amazing man ! A credit to his profession.
His five star reviews—— they say it all !
Look up his web site.
Thank you for all you have done for me Mr Kam
Rod Wassell

July 1, 2024
Unprompted review

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