great customer service ever!
January 13, 2025
Unprompted review
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Thrust full agent with good service and…
Thrust full agent with good service and prices. Could be a bit faster in shipping.
January 3, 2025
Unprompted review
Their website is well done and easy to…
very nice app and nice stuff
December 21, 2024
Unprompted review
Reply from kameymall.com
Thanks for your feedback. Merry Christmas
DO NOT USE THIS AGENT
Ordered my parcel on August 28th, parcel got seized and sent back. Agent promised to resend it to me without additional charges, but they ended up charging me $20 on October 29th after 2 months of waiting. I received the package on November 25th. !!The entire process took 3 months!! Horrible Horrible Horrible experience.
September 12, 2024
Unprompted review
Reply from kameymall.com
Sorry friend, can you tell me your package No., we will verify the situation.
Amazing
Amazing. Shipping was a little slow but the shipping price is much lower than other agents. Had bought 3 hauls and it never dissapointed. Customer service is great. I recommend Kamey Mall.
December 7, 2024
Unprompted review
Reply from kameymall.com
Thank you for your affirmation!
best agent around fast and nice service
November 25, 2024
Unprompted review
Reply from kameymall.com
Thank you for your affirmation!
Never received my parcels
Update 19/11 : I reach them through whatsapp and it was really efficient, I have been refunded for my first parcel. We will let more time for the second one.
I was pretty happy by the past, few parcels arrived fastly with no issues.
But my last two parcels :
DH290306001406
DH290812000737
are stuck somewhere and they cannot provide any informations, except already known tracking number that can be used only when it arrives in my country. They just asked me to wait since few weeks.
Seems I am not the only one in this situation when I check in Discord, especially for France.
I expect to have a refund for these two parcels and articles contained inside.
My advise is to pay through paypal as their client services EMMA is not really efficient when you have a problem. I have few friends that have opened a Paypal dispute and they have been refunded but I let Kameymall time to find a solution because I was really happy with them in the past.
October 14, 2024
Unprompted review
Reply from kameymall.com
Sorry friend, please contact our whatsapp: +86 189 6590 9701 about refund
Great customer service very fast…
Great customer service very fast processing just shipping a little too expensive appart from that that everything good
November 14, 2024
Reply from kameymall.com
Thank you for your feedback and support!
Reply from kameymall.com
Thank you for your support!
Reply from kameymall.com
Thank you for your support!
Litteraly never received it
September 19, 2024
Reply from kameymall.com
Sorry for that, the customs seized, we already refunded
Reply from kameymall.com
We see that you have applied for a refund and we have already refunded it to you. Is there any misunderstanding about us?
yes it slow but is pay pal is very good…
yes it slow but is pay pal is very good option for pay
November 11, 2024
Unprompted review
Reply from kameymall.com
Thank you for your feedback, we are always improving our efficiency and making the process faster
To slow
To slow, Emma don’t gives answers. Every time she said yes we told seller. Items arrives after 2 weeks. Also about the parcels it says received I don’t even got it. To make my happy 😃 I really like some compensation. Also tracking says nothing. I hope kameymall listen en fix this.
boss this the number DH290398000386.
i havenot got it please give money back?
October 17, 2024
Unprompted review
Reply from kameymall.com
https://t.17track.net/zh-cn#nums=CI145789541DE, this is the tracking and shows delivered friend
Reply from kameymall.com
hi friend, at that time, package was seized by HK customs, and knowing this case, we already refunded, sorry for waiting so long time, we have updated shipping line and now everything is smooth, you can ask the customer service to get a gift for the compensation.
Wrong recieved parcel
My parcels says they have been received and I have not received anything and of course I have not clicked the received button, I hope they are not lost
October 30, 2024
Reply from kameymall.com
hi friend, thank you for your feedback, please contact our whatsapp:+86 189 6590 9701,our staff will solve it for you as soon as possible
There were very fast and responsive
There were very fast and responsive. Didnt have any issues with them
August 23, 2024
Reply from kameymall.com
Thank you for your affirmation and support of our work, we will work harder as always
I just don’t like the app anymore
I just don’t like the app anymore. It keeps crashing on iOS for different reasons. When I click on favorites, app closes. Adding pictures for search option, app closes, adding pictures for extra photos does not work. Etc. Etc. Update the app please.
October 30, 2024
Reply from kameymall.com
Thank you for your feedback. Our technicians have found the reason and are currently repairing it. It is expected to be available in two days. Thank you for your support. You can follow our discord https://discord.gg/b7SNUUUkJe. If you have any questions, you can feedback to our administrator. The Black Friday promotion is about to begin. We look forward to your feedback on your next shopping experience.
They can provide professional logistics…
They can provide professional logistics services. Good services and good products.
October 18, 2024
Unprompted review
Reply from kameymall.com
Thank you for your affirmation and support of our work, we will work harder as always
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