Kamikoto Reviews 

982
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I m very impressed and wow by KAMIKOTO. Their product is of highest quality and their customer service is just impeccable. Delivery is prompt. KAMIKOTO replaced a brand new knife set out of goo... See more

Rated 5 out of 5 stars

Beautiful knives arrived quickly in gorgeous wooden box. The quality is very high. Also the customer service (I had a question before I purchased) was exceptional.

Rated 5 out of 5 stars

we ordered the kuro bundle which also came the 13 inch yanagiba slicer and 4 piece steak knives. we unfortunately received a cuka bocho cleaver instead of the steak knives, so we contacted the service... See more

Rated 5 out of 5 stars

Was watching “off grid with Jake and Nicolle” and was impressed with Jake’s ability to make the recommendation for always having quality knives!! The order was flawless and appreciated the email from... See more

Company details

  1. Kitchen Supply Store

Written by the company

Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

982 reviews

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4.7

All reviews

(982)

18 reviews in the last 12 months

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Rated 4 out of 5 stars

Great customer service!--knife quality?

The knives are just OK based on a couple of weeks of use. I guess I expected some exceptionally sharp edges. In that sense I am disappointed. Additionally they seem to be losing their sharpness faster than I expected. I may work up the courage to try the whetstone that I purchased but feel a little intimidated by making them worse. I would not purchase knives from this company again

UPDATE on December 12, 2023
As you can see, the company reached out to me to try to improve my experience. The did that by providing another set of knives. Time will tell if they are better and hold an edge longer. I hope so. Because of the great customer service, I am raising my rating to 4 stars. I also think I might do business with them again if the edges hold up on the knives.

GREAT Customer Service!

November 24, 2023
Kamikoto logo

Reply from Kamikoto

Dear Ross,

Thank you for you review.

We are saddened that you have had an issue with your knives, with each purchase we offer a knife care manual for and a warranty if any issues occur.

We have emailed you with the knife care instructions for your knives and the instructions for using your whetstone with the hope that helps you to feel more comfortable with using it.

In the meantime we have issued a replacement set as a gesture of goodwill.

Please do not hesitate to let us know if we can be of any further assistance in this matter, or if you have any further questions or queries.

Kind Regards,

Kamikoto

Rated 1 out of 5 stars

The knives are ok but after a year of…

The knives are ok but after a year of use I felt like I paid more for the box than the knife

A lot of other better quality knives out there would not recommend

November 25, 2023
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Reply from Kamikoto

Dear Gary Gardner,

Thank you for your review.

We are saddened that you have has an issue with your knives and we would like to schedule an immediate replacement set to be shipped out to you due to our policy.

We have reached out to you via email to confirm which of your orders this refers to as there are multiple over this time period.

We await your response.

Kind Regards,

Kamikoto

Rated 5 out of 5 stars

The Complete Collection + Whetstone

I have The Complete Collection + Whetstone (Kamikoto) for myself for the first time and works very well for me. Then, since I found out my grandson is in The Escuela Hotelera of San Juan (Puerto Rico) (Culinary) I have decided to send The Complete Collection to (Kamikoto) since he will need it in the future. I paying his college tuition this year and next year, and I'm sure he will be a very good chef in the future giving him the tools for his success which is The Complete Collection (Kamikoto). He will receive the collection on 11 Dec 2023, and that's my Christmas gift. Thank you Kamikoto...

November 24, 2023
Rated 2 out of 5 stars

Packaged poorly and one of the knife…

Packaged poorly and one of the knife cases has a broken hinge - knife’s are good quality well balanced

November 23, 2023
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Reply from Kamikoto

Dear John McClain,

Thank you for your review.

We are sorry that there has been an issue with your box, we expect all of our products to be shipped and received in perfect condition.

Due to this we have issued an immediate replacement for this. You will receive new tracking information once this has been processed by our fulfilment team.

Please do not hesitate to let us know if we can be of any further assistance in this matter.

Kind Regards,

Kamikoto

Rated 5 out of 5 stars

The presentation is beautiful

The presentation is beautiful, packaged perfectly. I bought as a wedding gift. My son is a trained Chef and reccomended this brand. I plan to purchase more for myself now.

November 24, 2023
Rated 1 out of 5 stars

knives are not the quality they should…

knives are not the quality they should be

November 24, 2023
Kamikoto logo

Reply from Kamikoto

Dear Petra Berg,

We are deeply sorry that the knives that you have received have not met your expectations. As per our previous emails, having refused a discount on your knives, please let us know when you have processed the return of your knives and we will process a full refund.

Please do not hesitate to contact us if you require any further assistance in the matter.

Kind Regards,

Kamikoto

If you have

Rated 4 out of 5 stars

Last time I bought

I had a good experience on my last order. My first order that i got a few months ago the knives have started to rust. Not sure if it is still under warranty.

November 24, 2023

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