Kamsons Pharmacy Reviews 3,842

Always great service and helpful staff

Great staff. Knowledgeable and friendly. Happy to give advice and support.

Prompt efficient service and friendly atmosphere

Great service from all the staff. I would recommend them

Great service, very attentive and helpful. Very efficient at sorting prescriptions and are very quick to chase up any delays; much quicker than the larger medical centres and a more personal service. The staff are very pleasant and friendly

Thank you again for your outstanding customer service. On a busy day or with a small que, each & every customer is given the time he or she needs. You never feel rushed or that your wasting time. Unfortunately it is rare these days in a busy world to find such attentive staff. I am always met with a friendly smile & kindness from every member of staff here without exception. Ive said it before but really feel I need to say it again. Thank you 🙏

The team are efficient, helpful and kind.
I find them approachable with any medical queries.

Very disappointing experience with Mersea Road Colchester Pharmacy. My wife came with an emergency prescription from A&E for a severe ear infection, but we were refused service because we arrived just one minute after closing time on a Saturday.

Considering that the pharmacy is closed on Sunday and the prescription could not be dispensed before Monday, there was no willingness to help, no basic empathy, and no practical advice on where to go instead.

In situations involving acute pain and urgent medical treatment, a more humane and professional approach is expected. This experience felt extremely dismissive and stressful

The staff were helpful and efficient. All my medicines were ready for collection. I would recommend this branch for patients to use.

For many many years my family including myself have been getting our prescriptions from Kamsons pharmacy in Mitcham. And from day one the staff have been very friendly and accommodating. The staff would always sort out issues making our lives easier. The staff would even send us a text reminder when the medication is ready. We have never been let down. Very efficient.

Excellent service from the Pharmacist and all the staff. Very many thanks. The advice from Helen the Pharmacist is always helpful and informative.
Lynda Habgood.
12th March 2026.

Went to kamsons Fulbeck way Durrington Worthing to order my mothers prescription and spoke to pharmacist Shams to explain that I had not been well and my. Mum medication had not been ordered He very promptly did an urgent script for her and was able to take with me Amazing service Thank you I work with urgent care and will definitely be using this pharmacy when able to Thank you

This pharmacy at Highcliffe Med Centre has died a death in the last few years! I used it regularly from 2020-22 and it was then brilliant with very helpful staff and no cockups. I then stopped having prescriptions for a few years but in the last few months have had to resume the taking of previous medication and have found the staff mostly snotty and unhelpful leading to misunderstandings and mishaps. Today, a particularly snotty and creepy female assistant with short blond curly hair did not ask me if I wanted to reorder the same medication, and when I asked about reordering she was really unhelpful! When I asked quite politely if I needed to take the prescription slip of paper home with me, she said 'Do you want me to reorder it, or not!!!' Couldn't she have just said 'No, actually I need the slip of paper to do the reordering' or something like it. Am I, as a customer, supposed to be an expert on how the pharmacy and reordering etc. operates??? Sadly, this particular assistant with a bad attitude also works in the other Kamsons on Lymington Rd, so no escape! I can not believe the dire transition that has oocured at that chemist in recent years. No wonder they are making so many mistakes which I have found to be the case since resuming getting prescriptions in the last few months!

Big thank you to Libby and Team at the shopwyke Kansan's branch and the staff we excellent and helped my even though the branch was closing for the day. So appreciated ..

Best pharmacy in Sittingbourne. Prescription ready in a matter of minutes and the staff are friendly, knowledgeable and helpful.

I went into Shopwyke, Chichester branch is pain as I couldn't get to a doctor. I was given great advice and reassurance sold and appropriate product which solved problem. The staff were great and Libby took time to explain and advise. So glad I went in there.

We visited the play this evening to get advice for my daughters ear, we saw Fiona who was very helpful and friendly with both myself and my daughter,
She explained what she was doing at all times and why and put my upset daughter at ease.

very knowledgeable pharmacist who was very efficient and prompt service offered and gave appropriate advice and medication for my condition. Staff were also very friendly.

We changed to Kamsons Broadwater having received slow and unreliable service from another pharmacy and are glad we did.

The staff are friendly, helpful, knowledgeable and efficient.

If we have a question, the staff are more than happy to help. It's great that we receive a text telling us when our medication is ready for collection.

Helpful and polite advice so friendly