Kamux AB Reviews 

1,936
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had a fantastic experience at Kamux ! From the moment I walked in, Albin was friendly, professional, and genuinely helpful. Albin went above and beyond to make the car-buying process smooth and stre... See more

Company replied

Rated 5 out of 5 stars

Great service from Kamux! I recently bought a car from Kamux and experienced an issue with the trunk. Thanks to their support, I was able to have it fixed at VW without any problems. Everything... See more

Company replied

Rated 5 out of 5 stars

Salar was really great when I was looking to buy a new car! I inquired through the website and he reached out very quickly. He was very professional but also friendly and honest about everything. He w... See more

Company replied

Rated 5 out of 5 stars

I bought my car BMW in Kamux Helsingborg and I can say that I am very satisfied. They helped me with everything I needed. Thanks to Mikael Andersson who did everything and more to make me happy with... See more

Company replied

Company details

  1. Used Car Dealer
  2. also in
  3. Auto Market

Written by the company

Nordens största bilhandlare av begagnade bilar. MRF-ansluten och fokuserad på att hitta rätt bil för varje kund.


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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

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(1,936)

608 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent staff

Excellent staff, good info. Still not picked the car up, so I hope the car be good too.

March 22, 2024
Kamux AB logo

Reply from Kamux AB


Hi,

Thank you for your feedback! We're glad to hear that you've had an excellent experience with our staff and found the information provided helpful. We hope that when you pick up the car, it meets your expectations and proves to be a good choice for you. If you have any further questions or concerns, feel free to reach out to us.

Best regards,
Kamux

Rated 1 out of 5 stars

DONT BUY CARS FROM KAMUX

Hello,
I do not recommend buy cars from company KAMUX, specially from Kamux Jonkoping. On November 1 i bought car for my client, AUDI A7 Plates OHX309. Seller S.S. In advert was mentioned that car is in perfect condition, seller on the chat also didnt tell that car has many problems. Moreover car also had new INSPECTION, therefore thought that everything is in top condition. Car arrived to me at November 7, i recognize that oil is leaking, tyres are from different car, comes with 225/45 R19 (should be 245/45 R19), only one key and even that one is broken, but i was shocked when i saw Homemade STRAIGHT EXHAUST!!! Which is illegal in whole Europe Union. After that i immediately inform seller , but they not react at all, just wrote „You have one paper in the car kontrollbesiktning and varudeklaration. The car is tested and approved.“ From this comes question, how Kamux approve this car and got inspection, might buy it by cash? 😊 After that i got KAMUX JONKOPING office director
phone number, first time he answered that now he dont have time to speak with me, later i try to call, but no answers. Wonderful view to me like a client from Kamux Boss 😊 i was in Audi workshop, everything to fix costs around 37000sek,(have invoices) without tyres according specification and second key. I talked with Sulejmen again and Kamux do not accept to cover any costs.

To sum up, do not buy cars from them,because they are selling „APPROVED“ cars with many defects. Please do not trust them!

I understand that I buy second hand car and I do not put any complains on some stone chips, or rusty part, also to be totally transparent I got the discount when buying but I always negotiate and this is normal practice while KAMUX hide all defects and now doesn't accept any complain by saying we gave you discount, yes they did but damage was not disclosed.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

I bought my Jaguar e-pace from Kamux…

Contract number 1477283. I asked for defects to be checked and declared before purchasing. On arrival:

I. There is some rust on the right hand side wiper arm.
2. The keys. Kamux never tested them. One is very worn and tattered and the other was dead on arrival (Kamux has agreed to replace the dead one)
3. The windscreen. It had 4 chip dents. I have had to have it replaced.
4. The battery. It’s about dead. Within a month, it’s showing red warning lights and is drained. I bought Kamux plus cover, but conveniently for Kamux, Support tell me it does not cover the battery.
5. The floor mats were missing. Instead Kamux delivered the car with office carpet tiles instead of mats! The mats they replaced the carpet tiles with are cheap and don’t fit.

Good things about Kamux: Commercial. So I dealt with Carl Helmersson in Uppsala and he was very professional, helpful and responsive. He went far beyond the scope of his role by project managing mats, working keys and winter tires. He also delivered on all my expectations on sales, cash collection and delivery. I give honest credit for his good work. However, the people who check the car clearly do not check much and the Kamux Plus service does not seem to have been of any value. So CEO of Kamux - please promote Carl - he seems to be the only person I dealt with in Kamux who was customer focused. After sales and pre-delivery checks are imo where Kamux loses its reputation.

October 30, 2023
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hi,

Thank you for your review and for choosing Kamux Uppsala for your Jaguar e-pace. We're pleased to hear you're generally impressed and appreciate your feedback. We apologize for the minor details and take them seriously for process improvement. We look forward to continuing to serve you and appreciate your honest opinion.

Best,
Kamux

Rated 4 out of 5 stars

Hello

Hello, I bought a car from Kamux Upplands vasby, the sales agent Saron was kind and helpful. After buying the car, I noticed that the brake discs vibrated when braking, I applied as a warranty failure, it took 3 weeks, but the failure was fixed. Do I recommend Kamux? really so!

June 27, 2023
Unprompted review
Kamux AB logo

Reply from Kamux AB

We appreciate your feedback and recommendation! Thank you for choosing Kamux, and we hope you enjoy your car! Have a wonderful summer!

Rated 1 out of 5 stars

The worst second hand car dealership in…

The worst second hand car dealership in Sweden!!! I bought a car recently after test driving the car for 5 minutes. I was told that the car was serviced the day before and it seemed that everything was fine. Unfortunately, on my way home from the dealearship suddenlty all the warning lights on the dashboard started blipping (Battery, break oil, motor temperature). I also discoverd that there was a leakage. I contacted Kamux to get help on how to address the problem and the whole process was very frustrating. No one wanted to take responsibility and everyone was fingerpointing in the other direction. It seems it is a company policy to cheat and deceive customers and I advise prospective buyers to run away from Kamux as fast as they can.

June 21, 2023
Unprompted review
Kamux AB logo

Reply from Kamux AB

We apologize for the issues you experienced with your recent purchase. Your feedback is valuable to us, and we take it seriously. We strive to provide excellent service to all our customers, and we regret that we fell short of your expectations in this instance. We will investigate the matter internally to ensure that such situations are handled better in the future

Kamux

Rated 1 out of 5 stars

Warning, they do not stick to their word

If only I'd read this before buying a car from this company branch in Upplands Väsby.
I test drive the car 2 times thoroughly and checked the functionality of everything and was satisfied. There were 2 winter tyres in the car and I asked about the others that were held in storage that I could collect after purchasing the car. Because of the tyres there I asked about the parcel shelf that was not present, to be told it was in the workshop. Also noticed a missing part of the trim on the car that I said I wanted replaced to be told this would be done.
Driving the car with the2 advertised keys on the same key ring was great. All the things I was expecting and everything working to create a good experience for the customer.
Promises to fix the trim, replace the parcel shelf and that I could collect the other 2 winter tyres another time.
Then I take it home switch out the joined keys to new key rings and go to drive it. Key opens doors, turns over engine in the ignition but won't start it running. I use the other key and it works fine.
Messaged salesman this and told to bring it in for technician to check.
Their "technician" solution after checking suggested battery was flat (doors still opened though???).
Second key has missing transponder that I FOUND after a google search and went to them to have a replacement chip and program it.
Salesman "we'll get on to it", blaming J Bil the firm they bought it from.
Seems like kawyers ought to have a field day with this company if only Sweden had strong citizens rights that punished companie that failed to follow written contract agreements.

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH KARMUX UPPLANDS VÄSBY, Shady salesman

DO NOT DO BUSINESS WITH KARMUX. The salesman in Upplands Väsby we had was a complete scam! The company takes no responsibility to their shady salesman's false promises neither.

We had to edit this post because we were threatened by the shady salesman to take his name down, this is how shady the whole organisation and staff are!

This is what happened: Day 1 after we purchased the car, one of the keys did not work. The salesman simple refused to replace the key, he asked us to pay for a new key instead. On the contract, it stated we have 2keys. Key failed to work on day 1 and they can just simple refused responsibility.

One of the parts of the light was missing when we looked at the car, the same shady salesman promised to fix it within reasonable time if we purchased the car. So we did, trusted he would get it fixed. 4 months after, not a single update from them, he kept saying soon the parts will arrived, but it is almost 4 months.

There's no respectful communication and response from them everytime we enquired about the parts and the keys which written in the contract. Now he even denied all responsibilities altogether, and told us to speak to a lawyer if we want. Very arrogant way of doing business.

Even things are written in contract, they don't respect the contract. DO NOT BUY FROM THEM!

We have already sent in a court case against them, court date is in a few months time. So, do not do business with this campany: Kamus in Upplands Väsby

June 16, 2023
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hi,

We apologize for any inconvenience caused. If you'd like to address the issues, please reach out to our customer support team at reklamation@kamux.se. They will be happy to assist you further. Thank you for your feedback.

Best,
Kamux

Rated 5 out of 5 stars

I bought my car BMW in Kamux…

I bought my car BMW in Kamux Helsingborg and I can say that I am very satisfied. They helped me with everything I needed. Thanks to Mikael Andersson who did everything and more to make me happy with my most beautiful car. All recommendations for this seller. All you prospective buyers need to know that you are buying a car that no one can guarantee how it works. My recommendations Kamux Helsingborg Mikael Andersson.

May 15, 2023
Unprompted review
Kamux AB logo

Reply from Kamux AB

Thank you for your positive review! We are delighted to hear that you had a great experience purchasing your BMW from Kamux Helsingborg. We appreciate your recommendations and value your trust in us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

Best regards,
Kamux.

Rated 1 out of 5 stars

Don't buy a car from Kamux without…

Don't buy a car from Kamux without seeing it!
I drove from Germany to Sweden especially to pick up my dream car, which I had to pay for beforehand.
When I got there, I found that there was a huge crack (30 centimeters) right through the windscreen. Nobody noticed that before??? (They organized and installed a new window - this caused me to miss my ferry) Also, the car had more dents and scratches than the photos and the employee's description indicated. Furthermore, the vehicle was not even cleaned. There was some liquid stuck to the door, used straws in the shelf and so on. On the way home I noticed further damage, for example that the vehicle must have had an accident because the license plate was bent and the gaps in the bonnet were no longer correct. In Germany I wanted to have TÜV (technical inspection before registration) done, which then found that one of the rear springs was broken and the tires are not registered and not allowed. I wrote all this to the saleswoman (who wanted to sell me a trailer hitch in the preliminary talk, although the car already has one!!!) says that this is my problem and that she can't do anything for me because I had exported the car and therefore there is no guarantee... They couldn't clean the car because I wanted to pick it up so quickly... There was more than two weeks between purchase and collection...
If you contact the store manager or the regional manager, you don't even get an answer...
Buy somewhere else!!!

May 4, 2023
Unprompted review
Rated 1 out of 5 stars

Went to buy a car in Kamux Göteborg and…

Went to buy a car in Kamux Göteborg and it was really long way, on the website there were 4 pics so of course we didn’t see the damages the car had. And so we said to the seller but the waaaay he responded to us was so low, I mean seriously its your job to take care of the costumers not the other way. How you supposed to sell cars if you act like that. He was mean, talked very loud and angry. And I just read the reviews so it seems you’re not doing really great right :)) ? Its your loss dear company, in the end you are the one who are going to lose not the costumers. Because they still can get a car on other stores, but if you lose buyers what are you going to do??
Shame on you !

June 18, 2023
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hi,

We appreciate your feedback regarding your experience at Kamux. We apologize for any inconvenience caused by the limited information provided on our website. We strive to improve our communication and ensure that all customers receive the necessary details about our cars.


We value our customers and continuously work to enhance our services. We appreciate your perspective and will use your feedback to improve our processes. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Best,

Kamux

Rated 1 out of 5 stars

Bought a car

Bought a car. After driving back home from their dealership i got an whining noise. Had the car checked at the official dealership and found out that the turbo needs to be replaced - 4000euros was the quote (20% of the cars price). As i bought the car to Estonia and did not buy extra quarantees no help was given from their side (neither local dealership nor Sweden headquarters). So dont trust what they say in their website about their used cars being checked and tested.

April 10, 2023
Unprompted review
Rated 4 out of 5 stars

Kamux Kalmar - Great experience overall

I recently bought a car from Kamux Kalmar and had a great experience overall. I felt welcomed and valued as a customer and Amro Ibrahim our car salesperson was attentive, knowledgeable, and patient throughout the entire process, from answering my initial inquiries to delivering the car to me.

The level of professionalism and transparency demonstrated by Amro Ibrahim was impressive, and it made me feel confident in my decision to purchase a car from Kamux Kalmar. Additionally, the optional services offered, such as providing a Carfax report and delivering the car to my city, were greatly appreciated.

If I had to share any constructive feedback, it would be that at times it required multiple follow-ups from my end to get certain questions answered. Nonetheless, I understand that sales can be a busy and demanding environment, and Amro Ibrahim always made sure to address my concerns in a timely and efficient manner.

Overall, I am delighted with my new car and the experience of purchasing it from Kamux Kalmar. I would highly recommend this dealership to anyone looking for a quality vehicle and exceptional service. Thank you, Kamux and Amro!

March 17, 2023
Unprompted review
Kamux AB logo

Reply from Kamux AB

Thank you for taking the time to share your positive experience of buying a car from Kamux Kalmar with us. We are delighted to hear that you felt welcomed and valued as a customer.

We also appreciate your feedback regarding the follow-up questions you had, and we will work to improve our communication to ensure our customers always have the answers they need.

We are pleased to hear that you are happy with your new car and with our services. Thank you for your support and recommendation, and we look forward to helping you again in the future.

Best regards,
Kamux

Rated 2 out of 5 stars

I'm from Tampere and bought a Honda…

I'm from Tampere and bought a Honda Jazz car from Kokkola last February 2023. When it arrived it has no spare tire, tire wrench and tire jack. The agent told me those are accessories so are not included. I told him these are not accessories but these are basic tools in a car. Every car supposed to have these. One more thing, the agent who was entertaining my inquiries before is now not replying my inquiries anymore. I only have simple questions since I'm not familiar with the car insurance policies and coverages here in Finland. I hope every inquires/questions asked even if it so simple should be entertained.

March 28, 2023
Unprompted review
Rated 1 out of 5 stars

I haven't got promissed warranty for my problems

I bought a car from Göteborg store. Just after 2 days I got engine light on, got an error on screen saying that engine performance is limited. And I also have quite significant vibration during acceleration due to a problem on drive shaft. They have send my car to checkup on their repair shop, shop confirmed the problems. But after 3 months still neighter of the problems fixed. I am tired of calling so send an email. Didn't got a reponse after 32 days. So now I got created case with ARN and will seek for my legal rights.
In short, I wouldn't recomment Kamux. You need to be really sure about the status of the car before buying. But then why go to a gallery if you will not get help in case of problems? Probably you can find a cheaper and maybe more reliable option on direct seller on the internet.

June 10, 2022
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello Mehmet, Very sorry that you had to wait so long for help. I don't know which car this was about but if there is an ongoing ARN ticket, please be informed that we always follow their recommendations. Kind regards, Kamux

Rated 1 out of 5 stars

Do not buy a car at Kamux!

Do not buy a car at Kamux!
Bought a Volvo XC90 2017 D5 after one month complete engine needs replacement, a hole on a piston caused by cracks, Kamux will not repair anything because I drove 4900km with the car.
To make things worse it broke on vacation with small kids, no help at all. Avoid in any case...

January 9, 2022
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello Marin, All used cars have different warranties because of their age and milage. I have no insight in your specific car. Some faults are for example due to usage. We always take our responsibility if we should, for example if the fault was a hidden, original fault. Kind regards, Kamux

Rated 1 out of 5 stars

I would never recommend anyone to buy a…

I would never recommend anyone to buy a car from Kamux.

I bought a VW Golf from Kamux Wentorf in Germany for my company. On first contact with the seller i have asked him if the car can be purchased for my company without VAT and he confirmed that after we will reach home with the car we will be reimbursed the VAT. We have asked him again before signing the contract if we will get the money back and he said that under the German law we don't have to worry, we will get the money back and that this is written in the contract. The contract was all in German and we don't speak any word of it and we took his words for granted. He continually said that we will get the VAT and no need to worry.
After reaching home i contacted the dealer, Jan Kenneth Latsch to reimburse us the VAT and he said he did a mistake and the car doesn't have VAT and he will not help us because it's not his problem.
The employee of the company did a mistake that costs my company 2200euros and nobody seems to care about this! This should be paid from his salary!
Also we were not allowed to drive the car other than visually check. The car has gearbox problems that costs another 900 euros! Also nobody cares!
Sent numerous emails to Kamux company but nobody is willing to fix their mistake.

Don't make this mistake! Don't buy from Kamux!

August 20, 2021
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello Alex, I think you should write this as a review for our German stores. I will send the message to my colleagues in Germany who can look into this. Kind regards, Tina, Marketing, Kamux Sweden

Rated 1 out of 5 stars

DO NOT BUY CAR from them. Seller lie and do empty promisses

DO NOT BUY CAR from them. Soled me a car saying its in perfect condition from Helsingborg to Stockholm. When I found the car has troubles I wanted to return it and regret buying form them. They promised me to fix everything. The Kamux arranged a mechanic. Where it was diagnosed various problems in engine and transmission. Now they refuse to fix it.

Never ever Trust Kamux, the sales guy will sell you saying no problems and guarantees and at the end they refuse to fix it.

June 9, 2021
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello, I see that you wrote this some time ago. Has this been solved in the meanwhile? You can send me your registration number to marketing@kamux.se and I can check. Kind regards, Tina

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