Kandoo Adventures Reviews 1,195

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including guides, porters, and chefs, for their exceptional knowledge, professionalism, and supportive nature, making treks and safaris enjoyable and successful. People frequently highlight the seamless organization of trips, from initial inquiries and detailed pre-travel information to airport transfers and well-planned itineraries. The quality of the holidays, including delicious meals and comfortable camps, is also a recurring positive theme, contributing to an overall excellent user experience. However, some customers also noted that despite the high quality of service, certain treks were more challenging than anticipated.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness and knowledge of... See more

Service

Consumers find service to be positive, with many praising the professional and organized approach from... See more

Holidays

Reviewers express great satisfaction with their holidays, often describing them as "trips of a lifetime."... See more

User experience

People report overwhelmingly positive experiences with the service. Customers describe it as a first-class,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the food,... See more

Based on these reviews

Rated 5 out of 5 stars

Had the best time climbing Mt Kilimanjaro with Kandoo adventures! My guides were Raymond and Amadeus and they were incredible. They are the ultimate Kili experts, answered all my questions, got us to... See more

Company replied

Rated 5 out of 5 stars

Richard was our lead guide and Happy God assisted on our 7 day trek for Kilimanjaro Conquerors. All the guides were fantastic including Eric, Richard2, Deo, and Esto were all phenomenal as well! Che... See more

Company replied

Rated 5 out of 5 stars

The adventure was an amazing experience and the Kandoo guides were great every step of the way. The trip all went smoothly from start to finish, from airport transfers to acclimatisation and a very s... See more

Company replied

Rated 5 out of 5 stars

I am so happy with my choice to use Kandoo Adventures for our Kilimanjaro climb and four day safari. They were superb in every way. The experienced Kilimanjaro guides and crew were invested in our s... See more

Company replied


Company details

  1. Tour Operator
  2. Adventure Sports
  3. Travel Agency
  4. Travel Aggregator

Written by the company

We're passionate about travel and committed to providing the best possible adventures in the world's most outstanding locations. With direct links to our global family of local operators, we are with you every step of the way. Our meticulous teams in the UK and worldwide continually focus on building their local knowledge and understanding of the destinations we offer, allowing us to deliver authentic experiences for you to enjoy.

PASSIONATE ABOUT ADVENTURE

Written by the company

Why travel with us?
At Kandoo, we put customer service, expertise and responsible travel at the centre of everything we do.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Sahara Desert Trek

I did the 5 day Sahara Desert trek with Kandoo Adventures and it was fantastic. Abdul and Samir were wonderful guides, always organized and helpful with interesting information on the desert. The food was amazing - and so healthy! I’m going to try to make the bread and tangine at home. Hiking along with the camels was a once in a lifetime experience! And the desert was just so beautiful. No complaints at all! Would highly recommend.

April 14, 2026
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Reply from Kandoo Adventures

Hi Megan,

Thank you for your review! It was great to have you with us again after your EBC trip. We are thrilled you had such a great time in Morocco and hope to see you again soon.

The Kandoo Team

Rated 5 out of 5 stars

I had a great time on the EBC trek

I had a great time on the EBC trek. I felt taken care of from start to finish. My guide was lovely. Would not hesitate to recommend this trek and Kandoo.

March 29, 2026
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Reply from Kandoo Adventures

Hi Elisa,

Thanks for your review! Great to hear you enjoyed your trek with Mikma. Please keep us in mind for your next big adventure.

The Kandoo Team

Rated 5 out of 5 stars

Great experience

Well organised, great local team, good value for money

April 14, 2026
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Reply from Kandoo Adventures

Hi Irene,

Thank you for your review! Really pleased you enjoyed your trip to the Sahara Desert. Hope to see you again on another adventure soon.

The Kandoo team

Rated 5 out of 5 stars

Amazing Trip to the Sahara Desert

Our trip to the Sahara Desert was amazing. Our guides Abdul & Samir were brilliant and the cook Omar and camel drivers were all excellent. Would definitely recommend Kandoo and will certainly book another trip with this company.

April 14, 2026
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Reply from Kandoo Adventures

Hi Lorna,

Thank you for your review! Great to hear you enjoyed your trip to Morocco and hope to see you again soon!

The Kandoo Team

Rated 5 out of 5 stars

Excellent ascent of Kilimanjaro, marathon support and Safari!

Excellent ascent of Kilimanjaro, support in running the Kilimanjaro marathon and a wonderful 3 day Safari. Pre visit advice and support was first class. Accommodation and food ranged from very good to outstanding. On the ground advice and support was excellent, local guides and representatives could not have been more knowledgeable or helpful. Kandoo went above and beyond what could reasonably be expected to ensure the entire group were successful in trekking up Kilimanjaro. We saw the results of what less professionally managed groups had to put up with and were all pleased with and impressed by the quality of Kandoo's organisation management and care for us, their customers and our experience. It's a pity we can only give five stars!

March 27, 2026
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Reply from Kandoo Adventures

Hi Chris,

Thanks for your review! Really happy you had such a great time. Please keep us in mind for your next big adventure.

The Kandoo team

Rated 5 out of 5 stars

Kilimanjaro trek - excellent experience

Great trip. 8 day Kilimanjaro trek along the Lemosho route. The 4 of us were really well looked after by the team of 2 guides, excellent cook and team of 15 porters, ensuring we all made it up to the summit. I thoroughly recommend.

March 20, 2026
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Reply from Kandoo Adventures

Hi Henry,

Thanks for your review and congratulations on reaching the summit of Kilimanjaro! Hope to see you again on another adventure soon.

The Kandoo Team

Rated 5 out of 5 stars

O circuit Patagonia

I did the o circuit tour in Patagonia, and it was the best thing I’ve ever done!!
The cheaper cost of this tour compared to others made me a little skeptical but i shouldn’t have been, the tour was such high quality from start to finish.
Kandoo were in regular contact in the lead up to the trip which made my own planning super easy. Even on the tour, Shelly was so welcoming and helpful!
Our tour guide, Eduardo, was absolutely exceptional. He had so much local knowledge and his passion and excitement was contagious.
The facilities on the trek were way better than I expected and we were very well fed the whole time.
Kandoo’s planning of the circuit and our guide’s local knowledge helped everyday to run smoothly and enjoyably. I knew this tour would be good but it honestly exceeded my expectations in every way.
I can’t recommend this tour enough and will definitely be using Kandoo again ☺️

March 11, 2026
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Reply from Kandoo Adventures

Hi Asha,

Thank you for your review! We are really happy you enjoyed your Patagonia trek with us and hope to see you again soon.

The Kandoo Team

Rated 5 out of 5 stars

Amazing service and a dream come true

Thanks to the amazing Kandoo Team for your professional service from first contact, throughout the EBC trek and the aftercare. Our guide Chessang Climbing Sherpa and porter Basanta took great care of us, ensuring our safety, enjoyment and successful completion of our expedition. Thanks for making my dream come true to see Everest and reach base camp! Forever memories made and laughs to remember! I recommend you without hesitation to anyone looking to do the EBC trek.

March 21, 2026
Unprompted review
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Reply from Kandoo Adventures

Hi Mr Nethercleft,

Thanks for your review! Great to hear you enjoyed your EBC trek with Kandoo. Please keep us in mind for your next adventure.

The Kandoo team

Rated 5 out of 5 stars

World class Everest Base Camp trek experience!

I have just completed the Everest Base Camp trek in Nepal with Kandoo Adventures. It has been an absolutely first class experience from start-to-finish. Joanna Rose in the UK office is exceptional at her job - thorough, polite, clear, responsive. The guide we had - Chhessung was brilliant. His primary focus was on helping us complete the trip safely. He wasn't only a guide, he was a motivator, a friend, a medic, an auxiliary porter, a waiter, a confidant. He was supported by Basanta, our porter. All muscle, quiet efficiency and a big smile. We were successful in getting up and down safely, and are now left with the photos and the memories. Thanks Kandoo for allowing us to experience the 'trip of a lifetime'! Until the next time....

March 21, 2026
Unprompted review
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Reply from Kandoo Adventures

Hi Tom,

Thanks for your amazing review! Your feedback honestly means the world to the whole team in Nepal and the UK. We look forward to welcoming you at another destination in the future.

The Kandoo Team

Rated 5 out of 5 stars

Exceptional Service

Exceptional service. Exceptional guides, camp crew, and porters. Everything was 5 star service. I'll travel again with Kandoo; more adventure awaits!

February 24, 2026
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Reply from Kandoo Adventures

Hi Stacy,

Thank you for your review! We are super happy you enjoyed your trip and look forward to seeing you again soon!

The Kandoo Team

Rated 5 out of 5 stars

Lemosho route and Safari

I had an amazing trip with Kandoo adventures. I did the Lemosho route to Kilimanjaro and was very well looked after by the guides . The food on the trip was excellent. It was a superb experience. I also did the safari after which I highly recommend. Tony was a very knowledgeable and friendly safari guide . Kandoo were a great team and I look to go on future trips with them !

February 21, 2026
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Reply from Kandoo Adventures

Hi Nicholas,

Thanks for your review! Really pleased you had a good time in Tanzania and hope to hear from you again soon.

The Kandoo Team

Rated 5 out of 5 stars

The adventure was an amazing experience…

The adventure was an amazing experience and the Kandoo guides were great every step of the way. The trip all went smoothly from start to finish, from airport transfers to acclimatisation and a very successful summit day the team were superb!
Special thank you to Raymond our lead guide who not only helped us but and clearly cared deeply about the development of his team!

February 7, 2026
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Reply from Kandoo Adventures

Hi Andrew,

Thanks for your review! Great to hear you had such a good time and we will certainly pass on your feedback to Raymond. Hope to see you again one day at another of our destinations!

The Kandoo Team

Rated 4 out of 5 stars

Well planned and executed experience

Guides and porters were excellent particularly our lead guide Raymond

Planning and route were well thought through and implemented

Only feedback would be that the equipment ie tents, camp chairs, toilet tents etc are past their best and replacement should be considered

February 7, 2026
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Reply from Kandoo Adventures

Hi Paul,

Thanks for your review! We are thrilled you had a great time on Kilimanjaro. Feedback on equipment is noted and has been shared with our product folks. Hope to see you on another Kandoo Adventure soon!

The Kandoo Team

Rated 5 out of 5 stars

Great People

We had such a perfect experience with Kandoo on Kilimanjaro. Our guides Amadeus and Esto were so helpful, observant, and supportive and all the porters were so incredible. We had a small group so were able to really connect with the team which felt so special. Also, the food was INCREDBLE, Juvenile is a true wizard in the kitchen.

January 14, 2026
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Reply from Kandoo Adventures

Hi Ophelia,

Thank you for your review! Really happy you enjoyed your climb and the food! Please keep us in mind for your next adventure.

The Kandoo Team

Rated 5 out of 5 stars

I had an incredible trek on the 7-day…

I had an incredible trek on the 7-day Machame Route with Kandoo! Planning the trip was very simple and the instructions were clear - any questions I had were answered very quickly. The trek itself was an incredible experience and I started out in a group of 3 individual solo travelers. The main and assistant guides (Amadeus & Cyprian) were super accommodating in supporting each of us individually and make sure all members were going at a comfortable pace and staying healthy. I felt completely supported throughout the entire trek and all of the porters were really kind and were nice to chat with. The food prepared by the chef (Sosta) was incredible and I was always pleasantly surprised at every mean and impressed by the food that was able to be prepared at each stop & camp. The trek itself was beautiful and I enjoyed the views the entire time and I'll never forget reaching the summit. An incredible experience all-in-all & would highly recommend to anyone thinking about it

January 25, 2026
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Reply from Kandoo Adventures

Hi Larissa,

Thank you for your review and congratulations on reaching the summit! We are thrilled you had such a good time and hope to see you again on another adventure!

The Kandoo Team

Rated 5 out of 5 stars

Highly recommend!

Very reliable and great experience!

January 13, 2026
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Reply from Kandoo Adventures

Hi Ville,

Thank you for your review! Please keep us in mind for your next adventure.

The Kandoo Team

Rated 5 out of 5 stars

Kandoo arranged my trip to Kilimanjaro - highly recommended

Kandoo arranged my trip to Kilimanjaro. Their initial guidance and advice was very detailed and helpful. This high level of service continued through the reservations and all the pre travel information provided, which was incredibly detailed and helpful. The team on the ground in Tanzania, including all the guides on the mountain, were incredibly helpful, friendly and fun. It was a trip of a lifetime. I would highly recommend using Kandoo.

January 18, 2026
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Reply from Kandoo Adventures

Hi Tom,

Thanks for your review! We are really happy you enjoyed your time in Tanzania with us. Hope to see you again one day at another destination!

The Kandoo Team

Rated 5 out of 5 stars

Jose as a guide is phenomenal.

Jose as a guide is phenomenal.

December 27, 2025
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Reply from Kandoo Adventures

Hi Katherine,

Thanks for your review. Jose is certainly a very special individual, nothing is ever too much trouble. Super happy you enjoyed your trip and hope to see you again soon.

The Kandoo Team

Rated 5 out of 5 stars

Fantastic combination of a Kilimanjaro…

Fantastic combination of a Kilimanjaro climb (Lemosho route) then 5 day Serengeti safari

December 27, 2025
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Reply from Kandoo Adventures

Hi Bill,

Thanks for your review. We are really happy your trip lived up to expectations. Please pass on our thanks to all the family!

The Kandoo team

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