Kanget Reviews 

58
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Great sound quality.. Easy to connect.. Provided with a lighning port to usb type c converter too for using in other phones.. Got at a price lower than amazon.. Overall great experience!! Wou... See more

Rated 1 out of 5 stars

Save your hard-earned money and absolutely avoid buying anything from this seller (Kanget). Their customer service is completely unacceptable. I received a damaged product, and when I reached out t... See more

Company replied

Rated 1 out of 5 stars

Very Disappointing Experience with Kanget My experience with Kanget has been extremely disappointing. I purchased a charger and cable from their website, but the product quality and packaging... See more

Rated 5 out of 5 stars

Thanks for the amazing product, solid build quality and delivering performance as expected. The seller did level best to resolve the issues faced initially.


Contact info

3.1

Average

TrustScore 3 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically takes over 1 month to reply

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3.1

All reviews

(58)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

It is fraud dont buy anything from here

I have ordered iphone earphone on 24th of june and i didn’t received till now my mistake is that i already paid in advance. I am trying to call but no one is picked it, my experience was so horrible i never ever recommend anyone to buy anything from your site

June 24, 2025
Rated 1 out of 5 stars

Awful team and product- stay away.

Bad, bad, bad team and bad product. I recently made a purchase and not only was the product damaged and technically not okay (batteries were glued to the head phones) this team is so brutally disrespectful. I’ve been trying to get in touch with this team over the last couple of weeks- calling multiple times, sending emails just to get somebody to respond to me. But nobody takes accountability from this company for the product they have sent and it’s honestly very disrespectful and funny to see. I will not be leaving it until I get my refund back for this waste of a product and for my waste time. If needed, I will also pull this out on social, so people know the reality of this brand. I was pretty hopeful about this brand and that’s why I placed my order, but after seeing how bad the customer service is would not recommend.

June 24, 2025
Kanget logo

Reply from Kanget

Dear Simone Sharma,

Thank you for sharing your feedback. We sincerely apologize for any frustration you may have experienced. We value all our customers and take your concerns seriously.

As we reviewed your order, we can confirm that it was delivered on 30th June 2025 (Just 2 days back), and we have the necessary documentation to support this. We understand that waiting for responses can be frustrating, and we strive to address all emails in a timely manner. However, please note that some inquiries may require additional time to ensure a thorough and accurate response.

We encourage you to reach out directly if you have any specific concerns about your order. We are committed to providing excellent service and would be happy to assist in resolving any outstanding issues.

Thank you for your understanding.

Best regards,
Team Kanget

Rated 1 out of 5 stars

Made in China quality

Quality is made in China and cost is made in Japan

May 27, 2025
Kanget logo

Reply from Kanget

Dear Customer,

Thank you for taking the time to share your feedback.

We’re sorry to hear that you’re unhappy with your experience. Our products are manufactured in certified facilities, and we maintain strict quality control standards regardless of the country of origin. We understand that return policies can be frustrating at times, but we apply them consistently to ensure fairness to all our customers.

While your return request did not meet our policy criteria, we genuinely value your feedback and will continue to work on improving both our product experience and customer service.

If there’s anything else we can do to support you, please don’t hesitate to reach out directly.

Warm regards,
Neeraj Kansal
Customer Support Team
Team Kanget

Rated 5 out of 5 stars

Good quality and low price

April 17, 2025
Unprompted review
Kanget logo

Reply from Kanget

Thank you so much for your 5-star review!

We're thrilled to hear that you’re happy with the quality and pricing of our product. Your support means a lot to us, and we look forward to serving you again soon!

Warm regards,
Neeraj Kansal
Customer Support Team
Team Kanget

Rated 5 out of 5 stars

Quality of the product and the price

Quality of the product and the price

April 28, 2025
Kanget logo

Reply from Kanget

Thank you so much for your 5-star review!

We're thrilled to hear that you’re happy with the quality and pricing of our product. Your support means a lot to us, and we look forward to serving you again soon!

Warm regards,
Parveen Kumar
Customer Support Team
Team Kanget

Rated 1 out of 5 stars

Cheap quality product

Make brands Copy products

March 25, 2025
Kanget logo

Reply from Kanget

Dear Customer,

We’re sorry to hear about your concern and appreciate you bringing it to our attention.

At Kanget, we take product authenticity and quality very seriously. All our products are clearly described, and we never promote or sell counterfeit or imitation items. If you believe there’s been any misunderstanding or issue with your order, we’d be more than happy to investigate and resolve it promptly.

Please feel free to reach out to us directly at [info@kanget.in] so we can look into this further and assist you.

Sincerely,
Parveen Kumar
Customer Support Team
Team Kanget

Rated 5 out of 5 stars

Good

Good delivery

February 22, 2025
Kanget logo

Reply from Kanget

Thank you so much for your 5-star review!

We're thrilled to hear that you’re happy with the quality and pricing of our product. Your support means a lot to us, and we look forward to serving you again soon!

Warm regards,
Parveen Kumar
Customer Support Team
Team Kanget

Rated 1 out of 5 stars

My phone charger not yet receive more…

My phone charger not yet receive more then a months now

February 22, 2025
Kanget logo

Reply from Kanget

Dear Abhishek,

We're truly sorry to hear about your experience and the inconvenience caused.

After investigating your orders, we found that our delivery team attempted to reach you multiple times when the parcels arrived at your location. Unfortunately, the calls went unanswered, and as a result, the deliveries could not be completed. We now understand you work night shifts and sleep during the day, which may have made it difficult to coordinate.

We absolutely want to get this resolved for you. Please reach out to our support team at [9915155298], and let us know a suitable time frame when you’re available to receive your parcel or calls. We’re committed to ensuring you get your order.

Thank you for your understanding, and we hope to serve you better in the future.

Warm regards,
Parveen Kumar
Customer Support Team
Team Kanget

Rated 1 out of 5 stars

Delivered wrong item

Delivered wrong item. And cant return the item waste of money.
Very bad service

February 8, 2025
Kanget logo

Reply from Kanget

Dear Customer,

We're truly sorry to hear about your experience and the inconvenience caused.

We understand how frustrating it is to receive the wrong item and not be able to return it. At Kanget, we aim to ensure every order is fulfilled accurately and every customer is satisfied. If there has been any mistake from our side, we would love the opportunity to make it right.

Please reach out to us at info@kanget.in with your order details, and we’ll do our best to resolve this as quickly as possible.

Thank you for your feedback — it helps us improve.

Warm regards,
Parveen Kumar
Customer Support Team
Kanget

Rated 1 out of 5 stars
Kanget logo

Reply from Kanget

Dear Customer,

We're truly sorry to hear about your experience and the inconvenience caused.

We understand how frustrating it is to receive the wrong item and not be able to return it. At Kanget, we aim to ensure every order is fulfilled accurately and every customer is satisfied. If there has been any mistake from our side, we would love the opportunity to make it right.

Please reach out to us at info@kanget.in with your order details, and we’ll do our best to resolve this as quickly as possible.

Thank you for your feedback — it helps us improve.

Warm regards,
Parveen Kumar
Customer Support Team
Kanget

Rated 3 out of 5 stars

Your service is very bed

Your service is very bed

February 5, 2025
Kanget logo

Reply from Kanget

Dear Customer,

Thank you for your feedback.

We’re sorry to hear that your experience with our service didn’t meet your expectations. At Kanget, we’re committed to providing the best possible experience to every customer, and we take your comments seriously.

Please feel free to share more details about your issue at info@kanget.in so we can look into it and work towards improving your experience.

Warm regards,
Parveen Kumar
Customer Support Team
Kanget

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