Customer service is outstanding as usual. Won't use the the esim until September, but have no doubts it will work fine. Second time of using and will use again. Thank you.
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Very poor experience when a problem occurred. Ordered 5 sims, only 3 worked (apparently a known issue). I get it problems happen. First replacement sent straight away, great experience. When secon... See more
Purchase USA eSIM All good clear instructions and did what it said on the tin. Only improvement would be to be able To pre set a start and end date so your not walking through arrivals trying to sc... See more
Purchased the USA eSIM two weeks before travel and had used it without any problems during my stay in the USA. Customer service responses before my purchase and after my purchase was great. Instructio... See more
Company details
Written by the company
Kango Mobile is a leading eSIM provider based in London, UK, dedicated to making international connectivity simple and affordable. While we don't offer our own eSIMs, we partner with the most trusted carriers globally to bring you the best plans available. Our focus is on providing you with seamless access to the world’s top networks at the most competitive prices. We understand the importance of staying connected, especially when traveling, which is why our plans include features like 5G data speeds and hotspot capabilities, ensuring you have fast and reliable internet access wherever you go. Whether you’re streaming, working, or keeping in touch with loved ones, our eSIM plans are designed to meet your needs without breaking the bank. At Kango Mobile, we take pride in offering the cheapest rates in the market without compromising on quality. Our mission is to eliminate the hassle of high roaming costs and provide you with an easy, flexible solution for staying connected. Whether you’re a frequent traveler or just need temporary coverage, Kango Mobile ensures you get the best value and the best service, so you can focus on enjoying your journey.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- contact@kangomobile.com
- kangomobile.com
4.2
Great
37 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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E-sim:Easy to set up
E-sim:Easy to set up, easy to use. Great coverage. Will us them again:)
January 3, 2025
Unprompted review
Bought in anticipation of using in USA
Bought in anticipation of using in USA, unfortunately didn't work for me. Contacted and refunded promptly
December 19, 2024
Unprompted review
My best travel phone and mobile company…
My best travel phone and mobile company ever. They provide high customer support all the time. Internet and phone coverage is great.
December 21, 2024
Unprompted review
E Sim While in USA
I purchased an esim while travelling in USA , I received it within 30min, and was so easy to set-up. The whole process was quick and easy. Kango mobile is good and genuine I would definitely recommend Kango Mobile and will myself use again in the future.
September 19, 2024
Unprompted review
Reply from Kangomobile
Hi Lucas,
We truly apologize for the experience you've had. Your satisfaction is incredibly important to us, and we're sorry that we did not meet your expectations. We understand your frustration, and we're committed to resolving the issue as quickly as possible.
Please allow us to make things right. Our customer service team is here to assist you, and we would appreciate the opportunity to address your concerns directly. Feel free to reach out to us at orders@kangomobile.com, and we’ll work towards a solution that ensures your complete satisfaction.
Thank you for your patience and understanding. We value your feedback and will use it to improve our service moving forward.
Great service…
Easy to set up and exceptional service taking away the contact and connection worries when travelling at at a great price
October 30, 2024
Very poor network
October 26, 2024
Reply from Kangomobile
Hi Stephen,
We truly apologize for the experience you've had. Your satisfaction is incredibly important to us, and we're sorry that we did not meet your expectations. We understand your frustration, and we're committed to resolving the issue as quickly as possible.
Some location might experiencing a poor network its not from our services its part of the location and tower coverage, in the feature if you experience this issue you can reach us at orders@kangomobile.com we can help you to troubleshoot your network. Thank you
Far exceeded expectations…
Instant connectivity with very good coverage even out in the backwoods. Far exceeded what I was expecting. No dropouts even when totally off grid, still got LTE connection.
I will be using again and recommending to my friends and family.
October 31, 2024
Bought it for my son on his trip to US
Bought it for my son on his trip to US.
Initially when he "activated" the eSIM it didn't work.
I emailed Kango - and got a prompt reply of steps to take. By then he had deleted the eSIM (he shouldn't have), emailed Kango again. They generated a new QR code. Still didn't work, emailed again. They offered to refund, without my asking. It turned out it was to do with a setting on his phone, and the eSIM started working when he changed it.
So, the eSIM works, was jutst a setting issue, but equally importantly an excellent support provided. Customer service is very important in creating trust.
Will get eSIM from them again if/ when required
October 22, 2024
Amazing experience
I had an excellent experience with Kangomobile for my eSIM needs. The process of purchasing and activating the eSIM was incredibly smooth and user-friendly. Their website was easy to navigate, and the instructions provided were clear and straightforward. I was up and running within minutes! The connection quality has been fantastic, with reliable coverage and fast data speeds, even while traveling abroad. Their customer service team was also very responsive when I had a question. Overall, I'm highly satisfied with the service and would definitely recommend Kangomobile to anyone looking for a hassle-free eSIM solution
September 17, 2024
Unprompted review
Used it in the UAE
Used it in the UAE, I can definitely recommend their services, no problems at all, connection was reliable and strong throughout the trip.
August 23, 2024
Unprompted review
Great services
August 28, 2024
Unprompted review
Great value for money
Great value for money. Got their esim on my last trip to Turkey and did not have any blind spots. The setup was very quick and easy.
August 17, 2024
Unprompted review
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