While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Information provided by various external sources

We are passionate about empowering individuals to balance their health and wealth while spreading the truth about the benefits of hemp in our modern culture.


Contact info

  • Brookprinter Place 12975, 92064, Poway, United States

  • kannaway.com

2.2

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I can no longer place my order

I can no longer place my order. No one can help me . I have been a long time customer and I am out of product. You just need to update my credit card. Please let me speak to a supervisor to get this resolved. Extremely frustrating.
Thank you

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting for a decent response…

After attempting to get a clear response from Kannaway about the delivery time and date, the only reply from customer service has been that the product is a repetition of the transit number and order number. After paying nearly 30euros for packaging and postage I expected the service to be a lot better.

Update:

The delivery service and Kannaway’s customer support did not live up to expectations.

1: Not only did the courier not attempt to deliver the product, surely if they had there would have been some form of notification, email or otherwise.

2: There was no form of notification at all.

3: If I hadn’t attempted several times to contact Kannaway directly, would I even know that the product was actually delivered at a pick up point AND marked as return to sender?

4: No, on the Kannaway site, my order was only listed as ‘in transit’. I was not informed as to which company was acting as courier.

5: For the price I have paid, even if that was half as much this is truly bad service. I’ve had to chase Kannaway to finally receive my order.

The product might be great but the service wasn’t and I’ll probably not order from here, again

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Company pays and deliver on time

Company pays and deliver on time.

Just became easy and affordable to begin your own company. It’s become a tool of empowerment, and the products is amazing. The first cbd company registered in the us! Market leaders and active in more then 50 countries.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

I am very exited about Kannaway…

I am very exited about Kannaway products and it helped me extremely. Also it took away my boyfriends migrane. After we tried the products for a couple of months we then started building up our own Business.
Once a friend of mine said: Anja your products are so expensive.... I said what? Yes she said I have bought Cannabis with 1500 mg for only 120 Euro and your costs 160 Euro. I said: Show me this product. She gave it to me and then I said: But dear friend, this is only 10 ml... Ours is 30 ml and contains 2000 mg of cbd instead of 1500 mg. so this product you have would cost 360 Euro for 30 ml and still with only 1500 mg cbd. After that she said nothing and since then she is one of my best costumer.
The products are 100 organic and they are pioneer in this field.
The compensation plan is fantastic and it is the best I have seen within direct selling. If you dont want to build up a Business then dont, but if you want, it is on your own terms. That is why it is called YOUR Business.
So if there are someone out there having a bad experience in some way then it is not the Company or the products fault.
The Nature knows best, it always has and I am so glad that we got Cannabis back into the world.
Thank You and greetings from Sweden.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Suspicious at first, but a life changing experience.

I've always been suspicious to all what looked like Cannabis. Tried CBD via my E-cig years back for the first time. That was a big disappointment. About 3 years later I got introduced with the Brand Kannaway. (Took me 8 months after I heard about Kannaway) Now personally I feel better. Use their product 'Pure Gold' on a daily basis and feel healthier than ever before. Definitely recommend their CBD line of products

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Engelsk

Engelsk
gode produkter, god kompesajonsplan, minimum inntekt garanti,
good products, good compensation plan, minimum income guarantee, COMPANY OF FIRST,
First Publicly Traded Cannabis Company in the United States

December 19, 2020
Unprompted review
Show reviews in all languages. (11 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look