Kapino Water Reviews 

6
TrustScore 4 out of 5

4.2

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Kapino Water is revolutionizing home hydration in the UK with our innovative KW-01 Hydrogen-Rich Water Purifier Dispenser. As pioneers in bringing hydrogen-enriched water technology to British households, we're committed to delivering premium water quality while promoting environmental sustainability. Our CE-certified KW-01 dispenser combines advanced features including hydrogen infusion, reverse osmosis filtration, and UV sterilization to provide instantly hot (99°C) or cold (10°C) purified water. Each unit eliminates the need for up to 8,000 plastic bottles, helping families save over £5,000 in five years while reducing their environmental footprint. We stand behind our product with a 12-month warranty and a 30-day money-back guarantee. Our commitment to customer satisfaction includes free UK express delivery, responsive customer support, and hassle-free filter replacement service. At Kapino Water, we're more than just a water dispenser company – we're your partner in achieving better hydration, health, and environmental consciousness. Join the future of sustainable home water solutions with Kapino Water.


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4.2

Great

TrustScore 4 out of 5

6 reviews

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4.2

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6 reviews in the last 12 months

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Rated 5 out of 5 stars

Honestly the best purchase of my life! Unbelievable product and service!



I recently bought the hydrogen-rich water purifier dispenser (model KW-01) from Kapino Water, and honestly, I just can't find the words to describe how happy I am! I live in Plovdiv, Bulgaria, and the delivery was super fast. I installed it myself in about half an hour. But the best part was Kiro from Kapino Water – he was online and available every single time I called him. I called before buying, during the installation, and even after! The customer service is just on another level, I have never experienced anything like this anywhere else. They are so professional and helpful.

To be honest, I delayed this purchase for a long time because I was super skeptical. I thought it’s just going to be another gadget that sits in the kitchen and collects dust. But my wife finally convinced me to buy it because the quality of bottled water in Bulgaria has become absolutely terrible lately. The plastic bottles smell bad, the water doesn't satisfy your thirst at all, you just drink and drink, your stomach gets bloated, you run to the bathroom every 5 minutes, and you still feel thirsty in your mouth! And don't even get me started on tap water... it literally flows cloudy half the time.

We’ve been interested in hydrogen water for a while, we even bought one of those hydrogen kettles before, but it was such a hassle to use that we just stopped. But this KW-01 machine is a whole different story. It is SO easy to use. We drink only from it now. The water is crystal clear, super smooth, and it actually quenches your thirst! It’s also saving us a ton of money from buying plastic bottles that didn't even hydrate us. The hot and cold options are amazing – right now in the summer we are making fresh cold drinks, and in the winter it's going to be perfect for tea.

The design looks super cool and modern in the kitchen. Even my daughter loves it so much, she is drinking way more water now and basically replaced all sugary drinks with water from the machine. I don't know if it's psychological, but all three of us are 100% convinced the water tastes amazing and the hydrogen is already having a positive effect on our health and energy.

At first, I thought the price was a bit high, but now? I literally feel like I made the deal of my life, no joke! If this company just wanted quick cash, a product like this with this kind of customer service would cost way more. Kiro didn't just sell us a machine, he shared so much useful and interesting information about hydrogen, proper hydration, and health. It feels like a personal mission for them, not just a business. In one of the conversation we had over the phone, Kiro said something very interesting, he said that he wants to build a community around the hydrogen water, because in Europe people are not familiar with it at all.

If you are on the fence and wondering if you should buy it – stop thinking and just get it! You will not be disappointed. This is the best investment we've made in a long time!

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend it

I purchased this water filtration system about two months ago, and after researching various options, I found this one to be the best fit for my needs. Since I move frequently (about once a year), I needed something easy to install and uninstall. This system met those requirements perfectly—all I had to do was connect it, and removal will be just as simple. I usually handle small DIY tasks myself, like changing sockets and assembling furniture, so installation wasn’t an issue for me. However, even if you’re not particularly handy, setting it up should still be straightforward, and hiring someone for installation doesn’t seem necessary. The design is sleek and looks great on my kitchen counter, which my flatmate also appreciated. The water tastes clean and fresh, with no unpleasant odor. While I didn’t buy it specifically for the hydrogen water feature, a quick bit of research suggests it’s a great addition. Overall, I’m really happy with this purchase and would definitely recommend it to others. I hope this review helps—good luck!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Sorted me out with my new Kapino filter machine and the wife loves it too. Very easy to use and after using it for few months, can tell the difference. The water tastes fresher and feel much more lively and hydrated on a day to day basis. Stoped buying plastic bottles - dramatic change on the budget! Highly recommend to anyone!!!

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Kapow for Kapino Water!!!!!

This Reverse Osmosis pure clean water machine blows all the rest out the water. Excuse the pun! Not only does it do everything I wanted like, pure clean, hot and chilled water. It also sterilises the water using UV Light. The machine itself exudes quality from first seeing it! All the preset temperatures for tea, coffee, even babies milk, are there at the touch of a button. The peace de resistance is a new health technology of increasing the Hydrogen Ion’s in water! The benefits are wide ranging and in the early stages, but I learnt a great deal from the amazing team at Kapino Water, they certainly understand the ‘Science of Water’. They came and plumed the machine in, so no more filling up with jugs and kettle. Plus, the machine drains, washes and flushes the RO filters, ensuring the water is always at its best. I’m drinking more water as a result.

I can’t praise the team at KAPINO WATER enough. They are enthusiastic, professional and friendly and well worth a call if you want pure quality, crystal clear, hydrogenated water, that simply tastes amazing.

April 28, 2026
Unprompted review
Kapino Water logo

Reply from Kapino Water

Hi Allan,

Reading your review honestly made my day! "Kapow for Kapino" might just be my new favorite slogan.

I’m so glad to hear the KW-01 is making such a difference in your daily routine. When I was developing Kapino Water, I wanted to create a machine that didn't just filter water to "NASA levels" via RO, but also brought back that feeling of pure, life-enhancing water I remember from the springs in the Rhodope Mountains.

It’s fantastic that you’re utilizing the different temperature presets and that the hydrogen enrichment is helping you stay more hydrated. That "Science of Water" is exactly what we’re passionate about.

Welcome to the Kapino family, and thank you for helping us reduce plastic waste one glass at a time!

Best regards,

Kiril Angelushev
Founder, Kapino Water

Rated 5 out of 5 stars

Exactly what I was looking for

I recently bought the KW-01 Water Purifier Dispenser and I instantly noticed how much cleaner and fresher the water tasted compared to what I was used to.

It’s incredibly easy to use, and having cold water instantly available has genuinely helped me drink more throughout the day, especially since I prefer my water chilled.

March 4, 2026
Unprompted review
Kapino Water logo

Reply from Kapino Water

Hi Zeo,

Thank you so much for this brilliant review!

Hearing that the KW-01 has genuinely helped you drink more water throughout the day is the absolute best feedback I could ask for. That behavioural change—just making it easier and more enjoyable to stay hydrated—is exactly why I started Kapino Water.

The instant cold water feature is a personal favourite of mine, too. There is nothing quite like having crisp, chilled, freshly purified water ready to go without having to wait on fridge jugs. I'm thrilled that you can taste the difference in the freshness!

Keep up the great hydration habits, Zeo. If you ever need any support with your machine or have questions about the filters down the line, we are always here to help.

Best regards,

Kiro Angelushev
Founder, Kapino Water

Rated 5 out of 5 stars

Water system that ticks all boxes

I have it for few days,and i am impressed. Kapino did not ask me to leave them a feedback, I do it as I like the system a lot, the most complete out there.
Really amazing system, looks quite stylish, lots of features like different warm/hot water with childlock, chilled water etc. This is a reverse osmosis system, strips everything from the water, then remineralise water with Ca, Mg etc, makes water slightly alkaline, UV sterilisation, and hydrogenation. The unit sits on countertop, and is plumbed, rather than you to keep filling plastic tanks. Everything you need for installation is in the box, and takes minutes; they offer professional installatiin too.
Customer service is outstanding. They called me, showed me videos, etc
To me, this is the most complete system out there.

November 5, 2025
Unprompted review
Kapino Water logo

Reply from Kapino Water

Wow. Thank you so much for this incredible review. Honestly, reviews like this, which come completely unsolicited, mean the absolute world to us. It's the best possible feedback we could ever hope for.

When you first texted me that you were impressed, I said that for me, it felt like "mission completed." Seeing you take the time to write this thoughtful review just confirms it. That feeling of customer satisfaction is exactly why I started this company.

I'm also thrilled that you're appreciating all the technical details! You've described the KW-01's entire process perfectly—from the RO purification to the remineralisation and hydrogen infusion. It’s fantastic when a customer truly "gets" all the technology and care we've packed into the system.

Your words, "the most complete system out there," just made our entire team's day. That is exactly what we aimed to create.

We are so happy to have you as part of the Kapino family. Enjoy every single drop of that pure, healthy water!

All the very best,

Kiro
Kapino Water

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