I used Kaplan through out nursing school and now that I have graduated, I am using Kaplan to prepare for NCLEX. So far, it has tough questions that make me think. More so, it has videos that I can wat... See more
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Kaplan is a good study and exam preparation material not just for nclex students but nursing at large.It helped me sharpen my critical thinking skills and made me improve in patient care. It had very... See more
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I’ve been usung Kaplan for eons since it was on paperback in Boarders. For the bar review course, i was happy that PMBR was acquired by Kaplan. Honestly, I’ve tried the “traditional” bar reviews in th... See more
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As someone who didn't have much financial experience Kaplan was the perfect choice for my test prep. I used them for the SIE, Series 7, and Series 66. I passed all three on the first try. Although... See more
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Company details
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Kaplan Test Prep offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams. Kaplan also provides private tutoring and graduate admissions consulting services.
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3rd Avenue 750, 10017, New York, United States
- kaptest.com
4.6
Excellent
6K reviews
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Passes NCLEX in 85 questions
I used Kaplan as my main resource to study for my NCLEX after 1 failed attempt in 2022. I tested JAN 2025 and passed in 85Q. Kaplan offers learning videos and questions (looks exactly like the NCLEX) these were very helpful. I study about 4 months (considering I had not studied since 2022). During this time I was also working about 30ish hours/week. Kaplan was very helpful and I highly recommend. I will be forever grateful for Kaplan!
January 23, 2025
Unprompted review
Reply from Kaplan Test Prep
Hi Sarai,
We're happy to hear that our NCLEX resources were so helpful in your preparation! We appreciate you sharing your experience and are grateful for your recommendation.
We wish you the best in your nursing career!
Best regards,
Elena B.
Kaplan Customer Support
Kaplan is key
Great classes and excellent material for HighYield topics and overall study structure towards step 1. Live Online course includes advising which is also vital for study structure since the advisors are usually MD graduates. Question bank isn’t better than UWorld but can be helpful. In general Kaplan is a great guide.
October 28, 2025
Reply from Kaplan Test Prep
Hi Gabriel,
We're happy to hear that you found our classes and materials helpful for Step 1 preparation. It's great to know that you valued the advising included in the Live Online course. We appreciate your feedback on the question bank and are glad Kaplan served as a helpful guide for you.
Best regards,
Elena B.
Kaplan Customer Support
Don't bother if you are in Canada
They can't help you if you are applying for a Canadian school. They said my personal statement is actually 3 essays. In fact it is one personal statement in 3 small parts. The school refers to it as "A PERSONAL STATEMENT." It is well under 1500 words. It literally is ONE cohesive statement.
The problem is Kaplan thinks 400 words is an essay. So if you have more than that be prepared to pay at least $300 for each 400 words. In other words, to review your personal statement you will pay around $1 per word!
Completely useless.
October 20, 2025
Unprompted review
Reply from Kaplan Test Prep
Hi Jenny,
Thank you for sharing your experience. We're sorry to hear that our essay review services didn't meet your needs for your Canadian school application. We appreciate you providing feedback regarding the personal statement assessment and pricing structure.
As we value each customer's experience, we appreciate you taking the time to leave a review. Please consider responding to the auto-email request for contact info so that we may have a senior team member reach out to you directly to discuss your experience in more detail and investigate the situation further. Or, feel free to reach out to us at KaplanSocial@kaplan.com.
Respectfully,
Elena B.
Kaplan Customer Support
Reply from Kaplan Test Prep
Hi Bon,
We're happy to hear that you had a great experience and appreciate your review. Thank you for your positive feedback!
Best regards,
Elena B.
Kaplan Customer Support
Do not use Kaplan test prep
Do not use Kaplan test prep. My wife found several question in which the answers were wrong. We reached out to Kaplan and they failed to refund us due to this issue.
They are just a big scam
September 29, 2025
Unprompted review
Reply from Kaplan Test Prep
Hi Justin,
We appreciate you bringing this to our attention. We're sorry that your wife encountered errors and that our resolution didn't meet your expectations. As we value each customer's experience, we appreciate your feedback.
Please consider responding to the auto-email request for contact info so that we may have a senior team member reach out to you directly to discuss your experience in more detail and investigate the situation further or feel free to reach out to us at KaplanSocial@kaplan.com.
Respectfully,
Elena B.
Kaplan Customer Support
Ged Helm Team with Anne Peterson I…
Ged Helm Team with Anne Peterson Make sure every student does well they’re fantastic and I keep going with them both.
September 30, 2025
Reply from Kaplan Test Prep
Hi Ricardo,
We're happy to hear that you had such a fantastic experience and appreciate the team's dedication to students' success. Thank you for your continued support and positive feedback!
Best regards,
Elena B.
Kaplan Customer Support
Ged and Anne were great teachers
Ged and Anne were great teachers. Ged was funny and brought a lot of humor to what’s often a very stressful subject and I looked forward to class every week. Anne was very helpful in answering questions during class and over email. I am sad this class has ended.
September 25, 2025
Unprompted review
Reply from Kaplan Test Prep
Hi Anna,
We're happy to hear that you enjoyed the class and found the instructors helpful and funny. We appreciate your positive feedback and are glad the class was a good experience for you!
Best regards,
Elena B.
Kaplan Customer Support
Reply from Kaplan Test Prep
Hi Jack,
We're happy to hear that the professor and tips were helpful! We're glad you enjoyed the class and appreciate your positive feedback so much.
Best regards,
Elena B.
Kaplan Customer Support
Great video lectures and Qbank
I really enjoyed the pre-recorded videos so I could watch them whenever I had time. The decision tree really helped me with critically thinking for the questions. I enjoyed the Qbank as well because I was able to make short quizzes and review the rationales whenever I had time. The only thing I did not enjoy was how the course was set up to study over several weeks or longer. I did not know this in advance before scheduling my NCLEX. So I only used the videos and quizzes but I passed! ☺️
September 28, 2025
Reply from Kaplan Test Prep
Hi Morgan,
We're happy you enjoyed the videos, decision tree, and Qbank's flexibility. We appreciate your feedback about the course structure and understand your concern regarding the study timeline. We'll review this to improve clarity for future students.
Congratulations on your exam!
Best regards,
Elena B.
Kaplan Customer Support
Reply from Kaplan Test Prep
Hi Veronicah,
We're happy to hear that you had a great experience and that the materials were so beneficial to you in your prep.
Thank you for your positive feedback!
Best regards,
Elena B.
Kaplan Customer Support
Useful study resources from Kaplan
Kaplan had all the content I needed to pass the exam, the test taking strategies and the reviews on question banks really helped me a lot. I didn't have any other question Bank, just Kaplan and I made it on first attempt. Keep up the good work!
September 22, 2025
Reply from Kaplan Test Prep
Hi Tendayi,
We're happy to hear that our content, test-taking strategies, and question bank reviews helped you succeed on your first attempt. We appreciate your positive feedback and are glad our resources were effective for you.
Thank you for sharing your experience and congratulations on your exam!
Best regards,
Elena B.
Kaplan Customer Support
I would definitely save your money and…
I would definitely save your money and look elsewhere or look for free resources. I only improved by 3 points and kept having technical issues to the point I gave up on contacting tech support.
December 3, 2024
Unprompted review
Reply from Kaplan Test Prep
Hi Mackenzie,
We appreciate you taking the time to share your experience. We're sorry to hear about the technical issues and that you didn't see the score improvement you expected.
Please consider responding to the auto-email request for contact info so that we may have a senior team member reach out to you directly to discuss your experience in more detail and investigate the situation further or feel free to reach out to us at KaplanSocial@kaplan.com.
Respectfully,
Elena B.
Kaplan Customer Support
Kaplan SAT Course
I feel like it really prepared me for the SAT and reinforced concepts that I hadn't been all too confident at in school.
September 6, 2025
Reply from Kaplan Test Prep
Hi, Gabriela!
We're happy to hear that our program helped you feel more prepared for the SAT. It's great to know that we could reinforce concepts and boost your confidence. Thank you for your positive feedback!
Best regards,
Elena B.
Kaplan Customer Support
Kaplan made studying so much easier
Kaplan made studying so much easier. The materials were clear, the practice questions really helped, and the instructors were supportive. I felt more confident going into my exam.
September 13, 2025
Reply from Kaplan Test Prep
Hi, Elizabeth!
We're happy to hear that our clear materials, helpful practice questions, and supportive instructors boosted your confidence for the exam.
Thank you for your positive feedback!
Best regards,
Elena B.
Kaplan Customer Support
My instructor Phillip O'Connor did a…
My instructor Phillip O'Connor did a really awesome job at teaching our class the basics that are needed for Logical Reasoning and Reading Comprehension on the LSAT. It was my first ever LSAT course and I saw an improvement from my first diagnostic test to the one I took at the end of the course. A 6-point increase!
September 12, 2025
Reply from Kaplan Test Prep
Hi, Claudia!
We're happy to hear that the course helped you grasp the fundamentals of Logical Reasoning and Reading Comprehension for the LSAT. It's great to know you saw a score improvement from your initial diagnostic test.
Thank you for your positive feedback!
Best regards,
Elena B.
Kaplan Customer Support
Wonderful instructors and excellent, reliable contents
Clear strategies, applicable knowledge, and test preparation by professional instructors. With Kaplan, you don't have to worry about testing skills!
September 3, 2025
Reply from Kaplan Test Prep
Hi, Yen!
We're happy to hear that our clear strategies, applicable knowledge, and test preparation by professional instructors helped you feel confident about your testing skills.
Thank you for your positive feedback!
Elena B.
Kaplan Customer Support
Terrible tech support
They have the worst customer service and tech support.
I paid for a course and could not access the content. I called their support number for help and the customer support had a bad connection and hung up. I called again and luckily the person was able to fix the glitch on their end and I was able to access the course. You'd think that was the end of the issue, but it wasnt.
After a few hours, I logged back into the course, but received the same error as before. I tried to call customer support again, but they were closed, so I put in a ticket online.
I woke up this morning to see the ticket was closed with a comment, "customer spoke to someone about issue" and they closed it. They didn't even notice that i put in the ticket AFTER i spoke to customer support. I re-opened the ticket.
I called them AGAIN today and again, I spoke to a different customer support person with a terrible headset and connection that I could hardly hear. She didn't know how to help me or resolve the issue and told me to wait on someone to help with my ticket that I re-opened. It's been 48 hours and I can't even access an online module. Taking my money was flawless, accessing the services, a FLAWED!!
September 3, 2025
Unprompted review
Reply from Kaplan Test Prep
Hi, Om.
Thank you for taking the time to reach out with your feedback. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience. As we greatly value each customer's experience, we sincerely apologize for any frustration experienced.
Please consider responding to the auto-email request for contact info so that we may have a senior team member reach out to you directly to discuss your experience in more detail and investigate the situation further. Or, feel free to reach out to us via emailing at KaplanSocial@Kaplan.com.
Thank you again for taking the time to leave a review. We value your feedback and look forward to having the opportunity to restore your trust in us.
Respectfully,
-The Kaplan Team
Reply from Kaplan Test Prep
Hi, Ivan!
Thanks for reaching out to provide us with feedback on our Live-Online MCAT Prep. Kaplan is committed to providing instructors for all of our courses who are content experts, experienced teachers, and who are engaging, inspiring leaders. We are so happy that you had such a wonderful experience with your instructors and their presentation of the materials and strategies!
We take our feedback seriously and would love to hear from you if you have any suggestions for improvement or details on which resources you feel helped most.
Please feel free to reach out to us at KaplanSocial@kaplan.com.
We’re only a message away.
- The Kaplan Team
My experience in Kaplan review was so…
My experience in Kaplan review was so great. Instructors and staff are helpful all the materials are very useful to me..
August 21, 2025
Reply from Kaplan Test Prep
Hi, Leigh!
Thanks for reaching out to provide us with feedback on our In-Person NCLEX Prep. One of our primary goals is to provide our customers with all the tools they’ll need to succeed on test day. We’re so happy to hear that the materials and strategies presented and the instructors' support was so beneficial to you in your prep!
We take our feedback seriously and would love to hear from you if you have any suggestions for improvement or details on which resources you feel helped most.
Please feel free to reach out to us at KaplanSocial@kaplan.com.
We’re only a message away.
-The Kaplan Team
Carol was a good teacher..kept the…
Carol was a good teacher..kept the material moving and was very engaging. Really did a great job of explaining how to properly evaluate the content of each question for success
August 27, 2025
Reply from Kaplan Test Prep
Hi, Stephen!
Thanks for reaching out to provide us with feedback on our In-Person NCLEX Prep. Kaplan is committed to providing instructors for all of our courses who are content experts, experienced teachers, and who are engaging, inspiring leaders. We are so happy that you had such a wonderful experience with your instructor and her presentation of the materials and strategies!
We take our feedback seriously and would love to hear from you if you have any suggestions for improvement or details on which resources you feel helped most.
Please feel free to reach out to us at KaplanSocial@kaplan.com.
We’re only a message away.
-The Kaplan Team
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