Absolutely loved my visit. The results are outstanding, but it was made even better because I was treated by the lovely Vikki who is just the nicest person with an amazing eye for detail and incredibl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been going to Geraldine for brows and lips for many years. I feel completely confident to take her advice on colour and shape and am rewarded by perfect brows and lips. I am complemented on bot... See more
Company replied
I saw Vicky for my eyebrow top-up & she was amazing. My concerns around the initial treatment results not being as expected were listened to & I now feel much happier with the results already. Now it... See more
Company replied
I had a follow up colour boost appointment with Jaimie. From start to finish I was treated so well. Everything was explained including what to expect with the healed result. Jaimie is extremely profes... See more
Company replied
5.0
Excellent
382 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect results every time
I have been seeing Geraldine for my eyebrows for a few years now. I'm so happy with the results. My brows are a great shape and colour and require no maintenance, just a top up every 9-12 months. Geraldine's friendly and professional manner put me at ease from the first visit. I trust her completely and am so grateful I no longer have to mess around with powders and pencils to replace the brows I lost to alopecia. Thank you for being there Geraldine and the Karen Betts Team!
October 14, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your lovely message and for sharing your experience! It means a great deal to know how much of a difference the treatment has made for you. Your recommendation means the world, can’t wait to see you again soon! The Karen Betts Team!
Highly recommended
A great experience from start to finish - I was initially very nervous and unsure about having permanent makeup on my eyebrows, but I need not have worried; Geraldine was fantastic from the outset, putting me at ease with her gentle reassuring approach, depth of knowledge and vast experience. She answered all my questions and more, so I knew I was in safe hands.
The process itself was painless, just felt mildly scratchy briefly.
They now look naturally fuller and give me a real confidence boost every time I look in the mirror.
Highly recommended. Just wish I’d had them done years ago!
September 11, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your kind words and for sharing your experience with us! We’re absolutely thrilled to hear how happy you are with your brows and that Geraldine was able to put you at ease from the very beginning. Her calm, knowledgeable, and reassuring approach is something we value deeply and it’s wonderful to know it made all the difference for you.
We're so pleased you're enjoying your new brows and the confidence they bring. Comments like yours remind us why we do what we do. Thank you again for your recommendation and we agree, they're always worth it!
Warmest wishes,
The Karen Betts Team 💙
Confidence booster
I was made welcome as always on arrival. Karen, as ever made a great job of my brows. Procedure very comfortable process.
October 11, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you for your lovely feedback! We're so pleased to hear you felt welcomed and comfortable throughout your visit, that's exactly the experience we strive to provide every time. It's wonderful to know you're happy with your brows once again, Karen will be delighted to hear your kind words.
We truly appreciate your continued trust and look forward to seeing you again soon!
Warmest regards,
The Karen Betts Team
I didn’t trust anyone.
I didn’t trust anyone to “do” my eyebrows for many years. They disappeared for two years before I was diagnosed with hypothyroidism - first signal for that is disappearing eyebrows. A young MAN friend of mine recommended Corrina in Mayfair - Karen Betts…. His girlfriend had been and was very happy with her results. I went through with the treatment. Brilliant. She is the ultimate beautician. Very artistic! Above all she listens and follows my instructions to the letter. I now have perfect eyebrows that LOOK like eye brows and not dead mice. I’ve just had my third treatment and I cannot recommend Karen Betts - trained technicians highly enough. My face now looks complete.
October 10, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for sharing your journey with us, it truly means a lot. We're so glad you found your way to Carrina in our Mayfair clinic and that she was able to bring your vision to life with such care, artistry, and attention to detail.
Thank you again for your trust and recommendation, it means the world to our team.
Warmest wishes,
The Karen Betts Team
Well what can I say first time visiting…
Well what can I say first time visiting and I can honestly say Sharon has been outstanding . A very warm welcome great personality and I am so pleased with my brows they are amazing . She put me at ease from the start and great follow up visit My confidence is back and I would highly recommend Sharon at Karen Betts
October 8, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your kind words and for sharing your first experience with us! We're absolutely delighted to hear that Sharon made such a positive impression and that you're so pleased with your brows. Helping our clients feel confident and cared for is at the heart of what we do, and it’s wonderful to know that Sharon’s warmth, professionalism, and attention to detail made you feel at ease.
We truly appreciate your recommendation and look forward to welcoming you back for your re touch.
Warmest wishes,
The Karen Betts Team
Karen and her team are simply amazing
Karen and her team are simply amazing, nothing is ever too much for them. I have been visiting Karen’s clinic for a number of years now and wouldn’t go anywhere else.
Thank you ladies perfect brows.
September 27, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your kind words and continued support! It truly means the world to us to know you feel so comfortable and well looked after at our clinic. We love having you as part of our community, and we're always here to make sure you leave with perfect brows and a smile.
Much love from Karen and the team.
Total trust: What you have with Karen is complete…
What you have with Karen is complete trust. Trust is golden and essential. Complete faith in great skill, fantastic results and amazing care.
October 1, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your beautiful words and for sharing them on Trustpilot. We're truly grateful for your trust in Karen. Knowing that you feel completely confident in her skill, care, and dedication means everything to us. Trust really is golden and we're honoured to have earned yours. We look forward to continuing to deliver fantastic results for you!
Well what can I say
Well what can I say, Karen as been doing my brows for years and I would never go anywhere else. After plucking my brows from the age of 13/14 (I'm now almost 69) I was left with very sparse brows so I had them digitally done as a model at one of Karens training academies. The results were amazing and I couldn't believe the difference it made to my face.
Since then Karen as done the microblading method and the results are incredible. Karen and her team are so professional and so friendly ,they put you at ease
and explain everything about the procedure, healing and aftercare process. I would definitely recommend Karen and her Team .Thankyou so much Karen
September 13, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you for such a thoughtful and heartfelt review! We’re so pleased to hear how happy you are with your brows and the difference the treatments have made over the years. Karen and the team pride themselves on providing a professional yet friendly experience, so it’s wonderful to know you’ve felt comfortable and supported throughout. We’ll make sure Karen sees your lovely feedback, she’ll be over the moon! We truly appreciate your recommendation and look forward to welcoming you again.
Beautiful and clean clinic
Beautiful and clean clinic. Vikki was amazing. She explained everything as she went along. The numbing cream and her expertise meant that it was not painful. The end result is amazing. Vikki is a true master of her craft with years of experience. I would highly recommend
September 16, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your kind words and recommendation! We’re delighted to hear you had such a positive experience at our clinic and that Vikki helped you feel comfortable throughout your treatment. We look forward to welcoming you back again soon!
I have been coming to Karen Betts for…
I have been coming to Karen Betts for many years now, I’ve had eyes, lips & brows all done several times, each one truly amazing.
This time I went to Vikki as Karen was away with her busy schedule.
Vikki was absolutely fantastic too & such a lovely person. I have just had my complimentary re touch & the after care & support that you receive from Karen & her team is outstanding.
As always, I’m completely happy with my new brows & would say Karen Betts & her team are still by far the leaders in the beauty business.
Thanks again Debbie Linggard-Foweather ♥️
September 15, 2025
Unprompted review
Reply from Karenbettsclinics
Dear Debbie,
Thank you so much for your continued trust and loyalty over the years, it truly means the world to us. We're absolutely delighted to hear how happy you are with your brows and that your experience with Vikki was just as fantastic. She’ll be so pleased to know her care and talent made such a positive impression!
Providing exceptional results and support is at the heart of everything we do, and it's wonderful to know that came through once again. I’ll be sure to pass on your kind words to the whole team, they’ll be thrilled.
We look forward to welcoming you back again soon!
Warmest wishes,
The Karen Betts Team
Love Karen
Love Karen, been a client since 2016
Gorgeous brows, beautiful clinic, she is the only person I’d trust for my brows.
Lovely team of staff ( the fact her staff have been with her years says everything. Thank you
September 12, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your kind words and continued support since 2016, it truly means the world to us! We're so glad you love your brows and enjoy visiting the clinic. We’re incredibly lucky to have such a loyal, talented team, and clients like you make it all worthwhile. Thank you again for your trust – it’s always a pleasure to see you in our clinic :)
Give yourself a boost you deserve it
This is the fourth time I have had my eyebrows micro bladed or a colour boost at Karen Betts . I have had three different ladies and I am always nervous when I hear that I am getting someone I haven’t had before but I can honestly say that all three ladies have been exceptional. I haven’t any eyebrows due to thyroid problems so when I get my boosted set each time I feel so much better about myself .It took a long time for me to find the courage to get them done originally and my daughter did lots of research .I would never go anywhere else now . Helena , Gemma and yesterday Jamie-Lee all put me at ease and made sure I was 100% happy before I left and always explain aftercare to keep the best results.
September 10, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your lovely feedback! We're truly honoured that you continue to place your trust in us for your microblading treatment. It means a lot to hear how much of a difference your brows make to your confidence, especially knowing how much courage it took to take that first step.
We're so glad to be part of your journey and look forward to welcoming you back next time!
Really good treatment
Really good treatment, and felt at ease. Jamie-Lee was really good. This was a colour top up and she went to a lot of trouble to measure me and agree the final shape, which made me feel confident of the result. So far so good. Many thanks.
August 21, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your lovely feedback! We're so pleased to hear you felt at ease during your treatment. Jamie-Lee takes great pride in her work, and it's wonderful to know that the attention to detail helped you feel confident in the result. We really appreciate you taking the time to share your experience—thank you again!
Wow!
As the years rolled by my brows got thinner and thinner . I stumbled across Karen Betts, I’m so pleased I did. My technician Jamie-Lee gave my “new” brows such a lovely shape. I would highly recommend.
June 25, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your kind words! We're thrilled to hear that you’re loving your new brows. Jamie-Lee will be delighted to know her work made such a positive impact. It means a lot to us that you took the time to share your experience, and thank you for the recommendation! 💖
Geraldine Viljoen is the best
Geraldine Viljoen did my eyebrows tattooing. She is amazing! So very talented and friendly. I am so fond of her. I never had any problems with my eyebrows. And I did it before and after my chemotherapy, it was a god sent for me.
August 20, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Geraldine. She is indeed incredibly talented and passionate about her work, and we’re so glad she could be part of your journey. Thank you for sharing your story and for trusting us.
With warmest regards,
The Karen Betts Team
Thank you
I would like to thank the team at Karen Betts and especially Vicky. I was recently diagnosed with breast cancer and friends with lived experience encouraged me to get my eyebrows tattooed, prior to starting treatment. I was not in the best mental health state following my diagnosis and was then faced with finding a tattoo artist. When I contacted Karen Brett’s, they listened and spent one hour talking me through the procedure, which provided me huge reassurance. They were flexible and accommodating re: scheduling my appointment prior too chemo. I cannot thank Vicky enough, who spent time listening to what I wanted and was incredibly detailed in her work, as she was aware I would not be able to have a top up due to starting treatment. I absolutely love my eyebrows and subtle eyeliner tattoo. It’s been the best part of this whole debacle. I will be a long term customer of KB and Vicky’s work has given me some confidence at a time when my body is compromised in every way. Thank you. Victoria
July 8, 2025
Unprompted review
Reply from Karenbettsclinics
Hi Victoria,
Thank you so much for your incredibly kind and heartfelt message. We’re truly touched that you took the time to share your experience.
It means the world to us to know that we were able to offer some reassurance and comfort at a time when you needed it most. Vicky will be absolutely delighted to hear how much you appreciated her care, attention to detail, and support throughout the process. She puts her heart into everything she does, and your feedback is a powerful reminder of why we do what we do.
Wishing you all the very best as you continue your treatment, and we look forward to seeing you again in the future.
With warmest regards,
The Karen Betts Team
Fantastic Result.
Fantastic Result.
Just been for my first top up after my initial application nearly 18 months ago (it has lasted really well).
Karens work is so very good and my brows look perfectly natural. Staff are super professional and friendly, making this a stress free and comfortable experience. Will be keeping this up and already have my next appointment booked for next year.
August 6, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your wonderful feedback! We're delighted to hear that your brows have held up so well over the past 18 months and that you're pleased with the results of your top-up. Karen will be so pleased to know her work continues to meet your expectations, creating natural-looking, long-lasting results is always our goal. We’re also glad to hear you felt comfortable and well looked after by our team. We truly appreciate your continued trust and look forward to seeing you at your next appointment!
Vicki microbladed my eyebrows
Vicki microbladed my eyebrows, the first time they didn’t take to well but the second time WOW what a beautiful work of art.Thank you Vicki you did a blinding job.xx
June 26, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your kind words! We're thrilled to hear that you're loving your brows. As we always highlight, microblading is a two-part procedure, and it's usually after the second session that the true results really shine through. We're so pleased you returned for your top-up and that you're happy with the final outcome. Vicki will be delighted to hear your feedback, she takes great pride in her work. Thank you again for trusting us!
Can’t recommend more highly!
Professional, caring and a quality service from start to finish.
I was petrified at the thought of getting my eyebrows done after they all but disappeared during the menopause.
Following a recommendation by a friend of a friend, I looked at the Karen Betts website and tentatively filled out the form. Angie called a few days later and talked me through every detail on the phone, happy to answer my endless questions! Jaimie-Lee was brilliant the two times I’ve seen her in London - she could see how nervous I was and instantly put me at ease, listened and has given me exactly what I wanted!
The after-care is also very detailed and exactly what I needed.
I can’t recommend them both highly enough!
July 23, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your lovely feedback. We're so pleased to hear that Angie and Jaimie-Lee made you feel comfortable and confident throughout the process. It's wonderful to know you're happy with the results and aftercare. Your recommendation truly means a lot to us!
I always choose the Karen Betts team…
I always choose the Karen Betts team because I have complete confidence that I will get the results I want. Carrina did a beautiful job and it’s always a pleasure to see her.
July 16, 2025
Unprompted review
Reply from Karenbettsclinics
Thank you so much for your kind words and continued trust in the Karen Betts team! We're thrilled to hear that you’re happy with your results, Carrina will be especially touched by your lovely feedback. It’s always a pleasure to see you too, and we look forward to welcoming you back soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.