Karma • App & Karma Boxes Reviews 36

TrustScore 2 out of 5

2.2

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Rated 3 out of 5 stars

The idea of the app is great, but unfortunately, after my first order I am very disappointed and I am not sure if I would use it again. I have ordered a fruit and veggie box from one of the providers... See more

Company replied

Rated 1 out of 5 stars

Who writes the fake reviews , how is this helping the consumer the portions are tiny and are over priced so who's benefited here not the consumer that's for sure tryna fool us with the saving food but... See more

Rated 1 out of 5 stars

I have had Karma installed for about a year now and not a single code has worked in this time. We have moved house during this time and made many online purchases. I tried to uninstall the app, but th... See more

Company details

  1. Vegetable Wholesaler

Information provided by various external sources

With the Karma App, you can find delicious unsold food from restaurants, cafes and grocery stores to enjoy at half the regular price. Read more here! When you subscribe to Karma Boxes, you'll receive a weekly delivery of surplus fruit & veg - directly to your door! Plus plenty of free surplus goodies too.


Contact info

2.2

Poor

TrustScore 2 out of 5

36 reviews

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Rated 5 out of 5 stars

KARMA BALI…

After reading the reviews here regarding scammers, I decided to give my experience of our Bali presentation with Karma.
Me and my wife attended an hours presentation in Seminyak around the end of October this year.
I'm still trying to work out the hard sell reviews and pushy salesman tactics written on here.
We attended for around 2 hours even though we were only asked for an hour.
We met a lovely Indonesian lady who made us feel at ease and made us laugh a lot.
We didn't join due to money, but at NO point did we feel pressured to buy anything.
We loved the concept and wished we had the money to go ahead. Maybe next year!
Anyway I'm thinking people who have posted such bad things on here did not sit through the same presentation that I and others that day did.
We've booked our free week that we won in Phuket next year.
I'll keep you posted how it went

October 22, 2023
Unprompted review
Rated 1 out of 5 stars

None of the Codes work!

I have had Karma installed for about a year now and not a single code has worked in this time. We have moved house during this time and made many online purchases. I tried to uninstall the app, but this is proving difficult. This is now just an annoyance.

September 10, 2023
Unprompted review
Rated 1 out of 5 stars

Hi folks just wanted watch this company…

Hi folks just wanted watch this company they try and charge you for orders twice got one order from gym king and this company is trying to get may to pay for the order again which is already paid customer service is rubbish just watch out

September 14, 2022
Unprompted review
Rated 3 out of 5 stars

Great idea but some providers offer poor products

The idea of the app is great, but unfortunately, after my first order I am very disappointed and I am not sure if I would use it again. I have ordered a fruit and veggie box from one of the providers and most of them were rotten and I had to throw them out. Also, I am not sure the reviews for the supermarkets are real, as you can just see a rating but no comments from the users.

October 3, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Bogdan,

So sorry to hear your first Karma app order had produce that was not a good standard.

Please do contact our support team at support@karma.life and we can issue you a refund for that order as soon as possible! If you could also let the team know which provider this was with then we can speak to them too.

All our reviews are 100% genuine - customers can leave a rating with no review if they prefer as it is sometimes quicker if you are in a rush!

Thank you so much for your feedback, we really appreciate it.

Best wishes

Karma

Rated 5 out of 5 stars

Loving our Karma Boxes!!!

Loving our Karma Boxes!!!! Great quality produces straight to our door, what's not to love? The variety of fruit and vegetable is excellent and it's always exciting seeing what we get every week. My partner and I have enjoyed making new recipes with all the new fruit and vegetables we are receiving. We have never been disappointed by Karma Boxes and the free goodies are a bonus!

September 29, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Monica,

Thanks so much for your feedback!

So great to hear that you are enjoying the box and making some exciting new recipes :)

Best wishes

Karma

Rated 4 out of 5 stars

Quality of produce was great

Quality of produce was great, however I felt like there were too many goodies (kombucha, yogurt, chocolate) in the fruit box in order to get to the 20 quid. I'd have rather had more fruit instead.

September 21, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Manouk,

Thank you so much for your review.

Your feedback is super important to us, so thank you for sharing your thoughts. We will definitely be reviewing internally to make sure the box has enough fruit moving forward!

Best wishes

Karma

Rated 5 out of 5 stars

Great app for food rescue and local produce box

Have bee using the app for a while for rescuing food, it's really great. Have ordered my first fruit & veg box, it arrived promptly and full of beautiful produce with a few extras. It is a bit pricey for my budget but with the close to zero-plastic box, organic local produce it is probably well worth it. Overall very satisfied and would recommend them

September 14, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Zsofia,

Thanks so much for your review, and feedback.

We're constantly on the look out to improve, so your thoughts are very important.

Hope you continue to enjoy your box each week!

Best wishes

Karma

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery. Good range of fruit and veg.

September 8, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Jane,

Thanks so much for your review - delighted to hear you are enjoying the service!

Please always feel free to get in touch with any questions.

Until then, best wishes

Karma

Rated 5 out of 5 stars

Loved it:)

I am incredibly satisfied with my karma box. I’ve picked the small vegetables box and, I have to admit, it exceeded my expectations. I’d say the quantity of the food is just right for one person. Aside from the vegetables (and a few apples) I’ve also received some fair trade chocolate bars and a jar of marmalade, both of which of extremely good quality. Plus, the Karma App has a great customer service, they’re very helpful and responsive. I’ll definitely order the karma box again!

September 2, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Martina,

Thanks so much for your review.

It's great to hear you enjoyed the box and the extra surplus goodies we've included. Please do get in touch anytime :)

All the best

Karma

Rated 5 out of 5 stars

Smooth ordering & delivery

Smooth ordering & delivery, super happy with the quantity of products received, one small thing pleeeeeease don't use plastic bags for the bananas, I would say no bag needed or just paper! 🙏

September 1, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Matthew,

Thanks for your review - and great to hear you are enjoying the produce and the overall service. Really great note for us on the bananas - we will make sure to look into this asap!

Best wishes

Karma

Rated 5 out of 5 stars

Very tasty fruit

September 1, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Matlas,

Thanks so much for your review - and chuffed to hear you are enjoying your Box :)

Best wishes

Karma

Rated 5 out of 5 stars

I love Karma

I love Karma! I love the produce and I love knowing that I am enjoying food that would otherwise have gone to waste. I love the extra treats that are thrown in!

August 20, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Michaela,

Thanks so much for your review!

We are delighted to hear that you are enjoying the box, and supporting the fight against food waste with us.

Best wishes

Karma

Rated 5 out of 5 stars

Great quality produce at a reasonable price

I had a really positive experience with Karma. There was a great range of fresh, high quality fruit and veg, which came quickly and in great condition. I would definitely order a box again, and it feels great to support a brand working to reduce food waste.

August 18, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Tasha,

Thanks so much for your review - and great to hear you enjoyed the Karma Boxes!

If you ever need any help picking which box would be best for you in the future, please feels to reach out at delivery@karma.life - we are more than happy to help :)

Best wishes

Karma

Rated 5 out of 5 stars

Karma is not your usual foodbox - and it isn't meant to be.

Karma is not your usual foodbox - and isn't meant to be. People reviewing badly based purely on the amount you get for your money or how long it stays fresh seem to have missed the point entirely - this isn't supposed to be Lidl or Tesco selling purely on quantity and price.

If you choose a Karma box then you're also choosing to avoid food waste and helping to do your bit.

I get a fresh fruit and veg box (but have previously subscribed to the fruit box) and its a real treat when it gets delivered - always a good balance of favourites and things that I have cooked less with. Its a good sized box for the money - and personally I've found that I've actually ended up making soups or juices to make sure I've used it all up.

Plus, as some others have mentioned, the little extra treats are a lovely touch and shows what happens when a company really seems to value and care about their customers.

Yes, its fair to say that there may be the odd chile or carrot, or garlic bulb thats a bit overripe but thats not worth a one star review - I've found that happens more often than not in the other food boxes too - not sure how you get to be that angry over a few squashed raspberries....

Customer service has been quick, helpful and good to deal with - I've been able to pause and change my order very easily. There have been plenty of much larger companies that have failed spectacularly in this over the last few difficult months.

I'd definitely recommend.

August 18, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Richard,

Thanks so much for your thorough review!

We're so happy to hear that you have enjoyed the Karma Boxes - and that you are so supportive of our fight against food waste. We love to hear feedback, and especially delighted to hear you will be continuing with our boxes going forward.

Please feel free to reach out to our customer support team if you ever have any questions or feedback - we're here to help!

Best wishes

Karma

Rated 4 out of 5 stars

Good karma

Really appreciate the work they put in and the people they work with are always polite. Good customer service if there’s any potential delivery problem but there was a wee glitch where I seem to have had my subscription cancelled by mistake. Still a very happy customer though!

August 17, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Scott,

Thanks so much for your review and feedback.

So sorry to hear about the slight error with your subscription, but glad it is all sorted! We're so happy to hear that you are enjoying the box each week and the service too. Please always feel free to contact us with further feedback - we're here to help :)

Best wishes

Karma

Rated 5 out of 5 stars

Great service and delicious fruit and…

Great service and delicious fruit and veges every week. Highly recommend!

August 17, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Laura,

Thanks so much for your review.

We're so happy to hear you are enjoying the box and are pleased with the service so far. Please always feel free to contact us if you ever have any questions or feedback - we're here to help :)

Best wishes

Karma

Rated 5 out of 5 stars

Best fruit & veg box outthere

Best fruit & veg box outthere! Sometimes includes treats like protein bars or chocolate bars, and delicious fruit jams. The tomatoes in this box are the best tomatoes we've had. Really good deal!

August 17, 2020
Unprompted review
Karma • App & Karma Boxes logo

Reply from Karma • App & Karma Boxes

Hi Alex,

Thanks for your review of the Karma Boxes.

So great to hear you are enjoying the produce (especially the tomatoes) and the surplus treats too!

Best wishes

Karma

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