Karma Auto Transport Reviews 153

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear communication and responsiveness from the customer service team, making the process smooth and easy. Reviewers also frequently mention timely payments, indicating a positive financial interaction. However, some customers also noted issues with the delivery service, specifically mentioning late deliveries and unexpected changes to pickup schedules. A few other people felt dissatisfied with the company's ability to adhere to agreed-upon timelines and pricing, citing instances where drivers were not lined up despite advance payment and quotes were not honored.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the smooth process, excellent... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism and excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight quick and honest... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers experienced timely pickups and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son’s truck broke down in Chicago. We were very fortunate to locate Nationwise Transmission dealer in Berwyn, IL. They too earned an excellent rating from us. Our son was due back in LA for medica... See more

Rated 5 out of 5 stars

I recently used Karma Auto Transport to ship my car from Chicago to San Diego , and the experience exceeded my expectations. From the quick online quote to seamless communication via email and text, t... See more

Company replied

Rated 5 out of 5 stars

Bobby with Karma was very helpful. I called him desperate after hiring another auto transport company who was unprofessional and did not follow through. He was great through the entire process, follow... See more

Company replied

Rated 5 out of 5 stars

I have to admit. I was skeptical at first. I had just had a really bad experience with another vehicle shipping company, and I was not convinced. However, Nick at Karma Auto Transport delivered on e... See more

Company replied


Company details

  1. Vehicle Shipping Agent
  2. Shipping Service
  3. Transportation Service

Written by the company

Karma Auto Transport is one of the highest rated car shipping companies in the United States. We ship annually over 75,000+ vehicles between all 50 states. We strive to deliver a 5-star vehicle-shipping experience for all of our customers. Our company is licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 967442 and US Department of Transportation (USDOT) 2882553. We are proud to be a BBB accredited A+rated company and 5 Star Rated on Yelp, Google, and Transport Reviews. We have delivered more than 12k vehicles, served more than 10k happy customers, and currently working with more than 45k vetted carriers.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

As a car hauler,working with Karma Auto…

As a car hauler,working with Karma Auto Transport has been one of the best professional experiences we’ve had. We especially appreciate working with Zizi, who is consistently professional, honest, and fast with loads details and updates. Highly recommend.

November 24, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank you partner!

Rated 5 out of 5 stars

If you need to transport a car, call Bobby at Karma!

Bobby with Karma was very helpful. I called him desperate after hiring another auto transport company who was unprofessional and did not follow through. He was great through the entire process, followed through, sent a great driver, very responsive would 100% hire him again!

November 21, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

It was a pleasure shipping your vehicle. I am glad it was safely delivered and you can enjoy it before Thanksgiving. Happy Holidays Christie!

Rated 5 out of 5 stars

Answered the phone every time

Answered the phone every time, got me in contact with the customer right away. Paid immediately. Five stars all day, thanks guys!

November 14, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank you!

Rated 5 out of 5 stars

Great company to work with

Great company to work with, always was available when I would reach out. Would not hesitate to work together again

November 13, 2025
Unprompted review
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Reply from Karma Auto Transport

It was a pleasure working with you!

Rated 5 out of 5 stars

The best company ever

The best company ever! They ship my vehicle, and the level of professionalism was at a very high level! I would highly recommend them!

October 2, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

I recently used Karma Auto Transport to…

I recently used Karma Auto Transport to ship my car from Chicago to San Diego , and the experience exceeded my expectations. From the quick online quote to seamless communication via email and text, their team kept me updated every step of the way.The vehicle arrived in under three days, in perfect condition, and at a competitive price that beat out other quotes I got.

September 10, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We appreciate you taking the time to share your experience with our company!

Rated 5 out of 5 stars

Good first experience with a car shipment

I booked an appointment pretty late, within a week of needing the car picked up. Bobby at Karma told me they'd be able to meet my 2-day window. He also promised that if for any reason there were any issues, I can always cancel and get my money fully refunded. A day before that window, a carrier called and said they'd only be able to pick up a few days after my window, which wouldn't work for me. I called Bobby and informed him and he said he'd continue looking for a carrier but it may be tricky this late. I did end up getting someone to come get the car on the day I needed it which was a big relief. The carrier was asking if I'd be able to pay on pickup, and it was for an amount higher than I was quoted. I was confused so I called Bobby who told me that he would coordinate and sort it out with the carrier. He did, and I only had to pay what I was quoted on delivery, not pickup. He was very reassuring that I would not have to pay any amount over what I was quoted which was very relieving because I've read lots of bad reviews for other brokers where people had been baited and switched for a higher cost on delivery.
Delivery did end up being very late at night (1:30am) but I was willing to do it in order to get it over with and have my car. It is hard to predict when the shippers will arrive with your vehicle because of how they have to do other pickups and deliveries which can change last minute.
Overall, I was happy with how Bobby handled the customer service end of this transaction, and it was a decent price too.

August 26, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

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