Kasahair Reviews 289

TrustScore 4.5 out of 5

4.7

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Company details

  1. Hair Salon

Written by the company

KASA IS A SIMPEL WAY TO LOVE YOUR HAIR. WE LOVE HAIR AND MAKE A GREAT EFFORT INTO TRANSLATING HAIRCUTS INTO PERSONAL STYLES. ARE YOU SEARCHING FOR A FRESH TRIM, A COMPLETE MAKE-OVER MAYBE OR JUST SIMPEL HAIRCUT? OUR HAIRSTYLIST ALWAYS CONSULTATE WITH CLIENTS BEFORE STARTING THE SERVICE MAKING SURE THAT ALL NEEDS ARE ACCOMODATED.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Replied to 30% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Bad customer service!

I do not trust their monthly subscription system and online customer service.
They do not take action if you sent a mail for cancellation of subscription.
I've been waiting over 1 month for a reply, i contacted them multiple times without succes..
I did exactly what stood on their FAQ in order to terminate the monthly subscription and even after this i received no conformation whatsoever that my subscription will end, this feels like a scam while i have always kept my end of the deal.

Update!
Weeks later..
I called in regarding this issue, the person responsible was not available but the worker said that i needed to sent them screenshots and after that I didn't receive any confirmation, around the 30th I receive a mail that they will take money from my account, I kept calling and finally spoke to someone that went over the customer service just for him to say that I should just call or come by next time to fix it faster.
(Mind you that i red the faq, mailed, called in, while there was no one available and went by one of the stores to ask for advice in my free time)

Unfortunately I would not recommend anyone to have this experience just to put a subscription off.

Maybe make an easier system through the website so that people can cancel it without going through so much effort.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend this salon!

The service I received from Liz was amazing. It was my first time having my hair braided in Copenhagen, and I highly recommend this salon. The atmosphere is warm, friendly, and the braids are done to a high standard. I look forward to my next visit

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

KASA

KASA has a very chill vibe and the guys working at the salon are all cool and nice to talk with. My boy JB got looking me fresh and ready for a night out 👌⭐️

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

I’ll never switch

I chose kasa 3 years ago and I never switched
I love the staff , the vibe is always top notch
Very professional but also very fun environment
After a few times there you really feel like home

January 11, 2025
Unprompted review
Show reviews in all languages. (289 reviews)

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