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See what reviewers are saying

Rated 5 out of 5 stars

KASE Care have been supporting my son for some time now. The staff we have come to us are fantastic, very attentive, kind, compassionate and caring. They have bonded ever so well. The management team... See more

Rated 5 out of 5 stars

We heard of KaseCare through our local radio station at the time mum had suffered some fractures and needed support returning home from hospital. From the first engagement, through arranging 24/7 c... See more

Company replied

Rated 1 out of 5 stars

Arranged telephone interview but wasn't called. Arranged 2nd telephone interview and for the 2nd time not called. They are advertising a job that is miles away from where the position actually is.... See more

Rated 5 out of 5 stars

Excellent service! I didn't know where to turn...Kase care took all the stress from me. From the moment I called them they were just incredible, reassuring, helpful and comforting. They are so c... See more

Company details

  1. Home Health Care Service
  2. Youth Care

Written by the company

We provide Personal and Complex Care for Adults and Children in their own homes. We are a family-owned home care organisation, dedicated to providing the finest care for our clients. At KASE Care, our values are based on integrity, compassion and community engagement.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
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Rated 5 out of 5 stars

Great care for my son

KASE Care have been supporting my son for some time now. The staff we have come to us are fantastic, very attentive, kind, compassionate and caring. They have bonded ever so well. The management team are easy to reach and very accessible. I would highly recommend KASE Care for caring for any loved one.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Thank You Kase Care

Kase Care is an astounding agency to work for, and I am honoured to be apart of the team.

I am impressed with their attention to detail and their will to go the extra mile on all accounts, both on behalf of service users and employees. Kase Care continuously strive to better their services by analysing and adapting to changes effectively, I have also found that communicating with them is clear and transparent, open and honest. The training I have received is impeccable and detail orientated, I feel well supported and confident in my role.

I am excited on our journey ahead 🙂

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Arranged telephone interview but wasn't…

Arranged telephone interview but wasn't called. Arranged 2nd telephone interview and for the 2nd time not called. They are advertising a job that is miles away from where the position actually is. Keep changing the wording on the advertisement and still not getting the job location right. Need to be a lot more professional and learn to read a map.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

I have received tremendous support from…

I have received tremendous support from the management team in the form of regular check-Ins to assess workload, address concerns, regular supervisions, the on call services and rapid response

I have been supported through recognition and appreciation, acknowledging the contributions and values of employees is without questioning an ultimate morale booster and this I have received from the management team, my spirit and morale at work has been tremendously lifted…

It has been a great and experience filled journey with Kase care so far, the kase care management team is a text book definition of "HONORING COMMITMENT", and I am very much happy to be a team member.

December 22, 2023
Unprompted review
KASE Care logo

Reply from KASE Care

Your words truly warm our hearts, and we're thrilled to know that your experience with KASE Care has been so positive and uplifting. Your recognition of our management team's efforts means the world to us.

At KASE Care, fostering a supportive and appreciative environment for our team members is one of our top priorities. We're delighted that our regular check-ins, supervisions, on-call services, and rapid responses have contributed positively to your experience and provided the support you need.

Your dedication and hard work do not go unnoticed! We deeply value your contributions, and seeing your morale lifted means everything to us. Your commitment to our team doesn't go unappreciated, and we're honored to have you as a valued member of our KASE Care family.

Thank you for being a part of this incredible journey with us! Here's to continued growth, support, and success together.

Rated 5 out of 5 stars

Kasecare is Amazing

I’ve had great experience with Kasecare because they give you the opportunity to learn new things. Kasecare does not joke with both their service Users and employees
Kasecare ensures everyone’s needs are met.
I will say YES to Kasecare over and over again😊

November 1, 2023
Unprompted review
KASE Care logo

Reply from KASE Care

Thank you so much for taking the time to share your positive feedback about KASE Care! We greatly appreciate your kind words and are thrilled to hear about your excellent experience with us.

At KASE Care, we are committed to creating an environment where both our service users and employees can thrive. We understand the importance of personal and professional growth, and it's wonderful to hear that you've had the opportunity to learn new things during your time with us. We believe that continuous learning is essential for personal and organizational development.

Our dedicated team strives to ensure that everyone's needs are met, and your endorsement of KASE Care reaffirms that we are on the right path. Your support and enthusiasm are truly appreciated.

We look forward to having you as a part of the KASE Care family for many more successful experiences. If you ever have any suggestions or feedback to help us improve our services further, please don't hesitate to share them. Your input is invaluable to us.

Thank you again for your trust and for being an integral part of our KASE Care community. We are here to support you and look forward to many more positive experiences together.

Rated 4 out of 5 stars

Kasecare is a good company to work for

Kasecare is a good company to work for. I have encountered many obstacles in my role but my colleagues have helped me overcome them. Am so grateful for the team i work with.

October 4, 2023
Unprompted review
KASE Care logo

Reply from KASE Care

Your recent review highlights the power of teamwork and collaboration, which are core values we hold in high regard at our company.
It's truly heartwarming to hear that you find KASE Care to be a great place to work, and that your colleagues have played a pivotal role in helping you overcome challenges.
Your hard work and dedication are the driving forces behind our continued success.
We encourage you to continue sharing your experiences and feedback, as it helps us better understand and address the needs of our team. We are committed to creating an environment where every member feels valued and supported.
If you ever have any suggestions or need further assistance, please don't hesitate to reach out. We're here to support you in your professional journey at KASE Care.

Rated 5 out of 5 stars

Best company to work for

I have the best experience working with Kasecare. Office team are very helpful.

September 4, 2023
Unprompted review
KASE Care logo

Reply from KASE Care

It's great to hear that you've had a positive experience working with KASE Care and that our office team has been helpful. Positive feedback like yours can be valuable for both the company and potential customers or clients who may be considering our services. If you have any specific questions or if there's anything else you'd like to share about your experience with KASECare, feel free to let me know!

Rated 5 out of 5 stars

Working for kase care has so far been…

Working for kase care has so far been the best since I started building my career as a carer, I always have the opportunity to learn new things everyday I go to work, I have learnt a lot of things that I haven’t learnt during my university placements and my practical classes. The staffs are the best to work with, proper team work is always promoted. Kase care does not only care for the clients but also care for the staffs/ carers which is very encouraging and makes me look forward to going to work everytime I have a shift.

I really appreciate the award. Thank you.

February 1, 2023
Unprompted review
KASE Care logo

Reply from KASE Care

We are truly grateful for your heartfelt review of your experience working with KASE Care. Your dedication to your role as a carer and your enthusiasm for continual learning greatly enrich our team.
We are especially thrilled to read that you've found our commitment to caring for both our clients and our staff to be encouraging. Your well-being and professional development are a top priority for us, and it's wonderful to know that this has a positive impact on your work experience.

Rated 5 out of 5 stars

I would like to express my deepest…

I would like to express my deepest appreciation and gratitude for the outstanding care and support your agency and its remarkable team of carers provided to my father.

Thank you firstly for working through and finding a package most suited to our father and the family’s needs. The final package was the right fit and I can say a massive thank you for providing carers who exhibited a level of professionalism, empathy, dedication, and resilience that surpassed our highest expectations. They seamlessly integrated themselves into our family, becoming loving and trusted companions to my father during a challenging time in his life. Their commitment to his wellbeing and wholehearted support throughout his journey has left an indelible impact on our hearts.

Finding the right care agency is never an easy task, as it requires trust and compatibility. However, we were incredibly fortunate with Kase Care to have had the privilege of welcoming your carers into our home. What truly distinguished your team was their innate capacity for compassion and thoughtfulness. They not only provided personalized care tailored to dad’s needs, but they also treated him with the utmost respect and dignity, gaining his trust and profound respect along the way.

The care and love they demonstrated towards my father was truly heartwarming. Their ability to navigate various challenges with grace and understanding has been nothing short of exceptional. It has been immensely comforting to witness their unwavering support and dedication, even in the face of adversity.

I would also like to extend my sincere thanks to the owners of the agency for their transparency, understanding, and availability whenever we needed assistance or clarification. Your commitment to excellence and ensuring that every aspect of my father's care was handled with utmost care and integrity is deeply appreciated.

Please convey our heartfelt thanks to each and every member of your team. Their contribution to my father's wellbeing cannot be overstated. They undoubtedly made his journey much easier, not only with their professional expertise but also with the love and empathy they have shown him as if he were their own family.

Once again, thank you for going above and beyond in providing exceptional care and support to our beloved dad. Your agency and its compassionate carers made an incredible difference in his life til the very end and we will forever be grateful for your invaluable service.

Carers are often faced with their own trials and tribulations and so we acknowledge and have the utmost respect for those that remained with dad.
Karen and Family

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Been brilliant for mum

We heard of KaseCare through our local radio station at the time mum had suffered some fractures and needed support returning home from hospital.
From the first engagement, through arranging 24/7 care at home, and on to the current 4 visits a day they've been excellent.
They specifically recruited 2 carers for mum, both of who she adores.
Simply very good at helping the whole process of care provision straightforward.

June 28, 2021
KASE Care logo

Reply from KASE Care

Dear Carlos, thank you for your positive review. We're so pleased to hear how happy your mum is with the bespoke care that she receives, and how she adores the carers. We at KASE Care are always here to help and look forward to continuing helping with your mum's needs.

Rated 5 out of 5 stars

I worked with Kase care on video content

I worked with Kase care on a professional level creating content for their website. All I can say is WOW the team are very professional, You could tell they really cared about the services they provided. The communication between the staff and client was very warm and welcoming. I worked very closely with the owners of the company and I must say they were humble and approachable and most of all you could tell they were keen about what they do and showed they really do pay attention to detail.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service!
I didn't know where to turn...Kase care took all the stress from me.
From the moment I called them they were just incredible, reassuring, helpful and comforting.
They are so compassionate and caring and I could not be without them now.
I would strongly recommend to anyone who is struggling alone or a family member etc in need of care.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

KASE Care are very professional at the service they offer. They have really took the pressure off me and my family in caring for my brother. Nothing is too much trouble I would highly recommend KASE to anyone. Thank you so much guys!

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

KASE Care provided care for my terminally ill husband and they provided a great experience for him with carers who genuinely care - I can not recommend them enough. I am so glad my husband spent his final days being looked after by KASE Care.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Valuable experience.

I joined KASE Care to get experience on a voluntary base my one to one mentor was brilliant I came away very keen and satisfied with the level of care.

March 4, 2021
Unprompted review

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