This has honestly been the worst experience with a food place me and my partner have ever had. After having both consumed Kaspa’s we had to go to A&E with extreme food poisoning. I would not recommend... See more
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I ordered online at 5pm, requesting delivery at 6:30. It arrived 7:10 with no communication & it was cold, not Luke warm just stone cold. My husband had a sundae which was £14 (shocking I know but des... See more
Company replied
Amazing service ! We had 19 in our party celebrating Eid, booked 3 hours in advance as wanted to have the right amount of seats. Staff were so quick and every dessert was to perfection ! Thank you Ka... See more
Company replied
*MANS MOVIN MAAAAAD* *MANS MOVIN MAAAAAD* *MAN ORDER £40 OF NANDOS* *YESTERDAY ALL FOR MY SELF* *MANS MOVIN MAD UKNO* 😂
Company details
Written by the company
Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.
Contact info
1-3 High St, Ashford, TN24 8TH, Ashford, United Kingdom
- 01233 625703
3.3
Average
6 reviews
Replied to 17% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This has honestly been the worst…
This has honestly been the worst experience with a food place me and my partner have ever had. After having both consumed Kaspa’s we had to go to A&E with extreme food poisoning. I would not recommend if you don’t want to throw up non stop or **** yourself.
April 14, 2026
Unprompted review
*MANS MOVIN MAAAAAD*
*MANS MOVIN MAAAAAD*
*MANS MOVIN MAAAAAD*
*MAN ORDER £40 OF NANDOS* *YESTERDAY ALL FOR MY SELF*
*MANS MOVIN MAD UKNO*
😂
August 9, 2025
Unprompted review
Frozen waffle or a sundae soup anyone?
I ordered online at 5pm, requesting delivery at 6:30. It arrived 7:10 with no communication & it was cold, not Luke warm just stone cold. My husband had a sundae which was £14 (shocking I know but desperate times and all that) and it was just like a sundae soup - all melted. Very disappointing- we only ordered a chocolate waffle and a sundae and it came to £22 and that was with £8 off (madness!) Definitely not worth the price unfortunately.
June 22, 2025
Unprompted review
Reply from Kaspa's Desserts - Ashford
Hi LJRoots, thank you for getting in touch with us. We are sorry to hear about this. If you have ordered through delivery, the platform you used will be able to help you with any delivery issues that you have had.
Amazing service
Amazing service ! We had 19 in our party celebrating Eid, booked 3 hours in advance as wanted to have the right amount of seats. Staff were so quick and every dessert was to perfection ! Thank you Kaspa ! We had the best time
June 6, 2025
Unprompted review
Reply from Kaspa's Desserts - Ashford
Hi Jennifa, thank you for this amazing review and we hope you had an amazing Eid with us!
Great service
Great service, best team, strawberry and bubblegum flavour Mr Wippy ice cream ,very good choice.
May 10, 2025
Unprompted review
Reply from Kaspa's Desserts - Ashford
Thanks for the lovely review Barbu! We hope to see you again soon at Kaspa's Ashford.
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