Kaspa's Desserts - Lewisham Reviews 3

TrustScore 3 out of 5

3.2

32-64 Lee High Road, SE13 5PT Lewisham, GB


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Company details

  1. Dessert Restaurant
  2. Ice Cream Shop

Written by the company

Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.


Contact info

  • 32-64 Lee High Road, SE13 5PT, Lewisham, United Kingdom

  • 0203 302 3636

3.2

Average

TrustScore 3 out of 5

3 reviews

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1-star

Replied to 17% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I don't have nothing against the…

I don't have nothing against the workers, the only one thing that is upset me, is some of the poor quality products they are selling, very expensive, very low quality , the chimney cake is one of them, expensive and nothing compared with original chimney cake tasting....

June 5, 2025
Unprompted review
Kaspa's Desserts - Lewisham logo

Reply from Kaspa's Desserts - Lewisham

Hi Paulo, thank you for your message and we're sorry to hear you did not enjoy your experience at the Lewisham branch. Please reach out to us on our contact form should you wish to discuss this further: https://kaspas.co.uk/contact-us/#contact-section

Rated 5 out of 5 stars

Today was a great day

Today was a lovely day. Me and my family went to Kaspas after bowling. We odered various items like: crepe, hot chocolate, apple pie with custard, bubblish ice cream and more. My favourite was peanut butter milkshake! Just how i wanted it. KASPAS STAFF THANK YOU

May 18, 2025
Unprompted review
Kaspa's Desserts - Lewisham logo

Reply from Kaspa's Desserts - Lewisham

Thank you for your lovely review Samantha, we hope to see you again soon at Kaspa's Lewisham.

Rated 1 out of 5 stars

I ordered a pistachio kunafa pot for…

I ordered a pistachio kunafa pot for £11.95. The pot was full of strawberries and kunafa and had 1% of pistachio cream. It was really dry and it was definitely a big waste of money.

March 13, 2025
Unprompted review
Kaspa's Desserts - Lewisham logo

Reply from Kaspa's Desserts - Lewisham

We're sorry to hear about this Mary, please reach out to us on our contact form if you would like to discuss this further: https://kaspas.co.uk/contact-us/#contact-section

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