Shocking service from MK branch, my son had a massive long hair in his waffle, when husband complained, they said they could make another one but wouldn’t refund the money! Absolutely disgraceful cust... See more
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Ism very unhappy bought ice cream com them got wrong order it’s happened twice we called I was told I will get refund till today they tried to blame just eat bu. It’s no just eat they gave wrong order... See more
Company replied
Louie at the cmk is the best waiter he served everything by himself, he is a credit to the MK kaspas team. The desserts were all hot and delicious. He remembered everyones orders great service! The... See more
The service was very slow (the actual guy serving was lovely the rest weren't) the orders came out mixed tables and took ages, my sons had finished eating completely by the time mine came out so I was... See more
Company details
Written by the company
Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.
Contact info
804-806 Midsummer Boulevard, MK9 3PU, Milton Keynes, United Kingdom
- 01908 609088
3.8
Great
9 reviews
Replied to 17% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Louie at the cmk is the best waiter he…
Louie at the cmk is the best waiter he served everything by himself, he is a credit to the MK kaspas team. The desserts were all hot and delicious. He remembered everyones orders great service! The menu has a huge selection.
Kind regards
S m
May 11, 2026
Unprompted review
Delicious Dishes!
Thank you for the delicious food and the lovely experience - Johnathon, Gopal and the rest of the Milton Keynes Kaspas team!
Delicious food served in a relaxing and friendly setting - with great service!
We are converted and will be back!
March 20, 2026
Unprompted review
Slow service rude manager
The service was very slow (the actual guy serving was lovely the rest weren't) the orders came out mixed tables and took ages, my sons had finished eating completely by the time mine came out so I was sat eating on my own, the manager couldnt have looked less interested in anything I had to say and pretty much rolled her eyes when I also pointed out no toilets had loo roll, it was not busy at all in there so no excuse really, bar the one guy showing people to tables the rest were not friendly or approachable
December 27, 2025
Unprompted review
Kaspa's is consistently fantastic
Kaspa's is consistently fantastic. Huge menu selection, incredible tasting waffles and sundaes, and great presentation. A truly indulgent and perfect sweet treat every time! Would recommend to everyone!
December 4, 2025
Unprompted review
Lovely service
Lovely service, great portions, answered great prices. The young man hosting was lovely!
September 1, 2025
Unprompted review
Amazing service very good waiter…
Amazing service very good waiter Johnathan was really nice and gave us nothing but respect and kindness!!!
August 14, 2025
Unprompted review
Ism very unhappy bought ice cream com…
Ism very unhappy bought ice cream com them got wrong order it’s happened twice we called I was told I will get refund till today they tried to blame just eat bu. It’s no just eat they gave wrong order order
April 26, 2025
Unprompted review
Reply from Kaspa's Desserts - Milton Keynes
Hi Naila, thank you for your message and we are sorry to hear about the mix up with your order. We will forward your comments to the branch to prevent this from happening again.
Horrible services took 1 hour for one…
Horrible services took 1 hour for one waffle waffle was cold and hard
March 30, 2025
Unprompted review
Reply from Kaspa's Desserts - Milton Keynes
We're very sorry to hear about this Ayaan, please reach out to us on https://kaspas.co.uk/contact-us/#contact-section if you would like to discuss this further.
Shocking service from MK branch
Shocking service from MK branch, my son had a massive long hair in his waffle, when husband complained, they said they could make another one but wouldn’t refund the money! Absolutely disgraceful customer service and no faith in the process of cooking another one and same thing happening. Shall not be returning anytime soon and I suggest no one else does either.
October 5, 2024
Unprompted review
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