The desserts were very good quality and we were amazed at how quick they were making it, the desserts are also balanced with the strength of flavours and sizes. One thing to improve on though was the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service was really nice, the people were friendly. I got the Bueno Cookie Dough and it was very rich, quite sickly on an empty stomach but it was delicious. The Cinnabites were like cinnamon churr... See more
Company replied
The food is really great and the people are very kind with a nice smile. The food is nicley repersented and looks amazing and tastes amazing
Company replied
Excellent service
Company details
Written by the company
Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.
Contact info
Unit 5 Drake Circus, PL4 0FE, Plymouth, United Kingdom
- 01752 848440
3.9
Great
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best desserts ever
The desserts were very good quality and we were amazed at how quick they were making it, the desserts are also balanced with the strength of flavours and sizes. One thing to improve on though was the customer service as they didn’t really speak much and it was hard to know what to do.
August 1, 2025
Unprompted review
Reply from Kaspa's Desserts - Plymouth
Thank you for your review Dexter. We will take your comments regarding customer service into consideration. We hope to see you again soon at Kaspa's Plymouth.
Kaspas Plymouth
The food is really great and the people are very kind with a nice smile. The food is nicley repersented and looks amazing and tastes amazing
July 12, 2025
Unprompted review
Reply from Kaspa's Desserts - Plymouth
Thank you for the lovely review Loza!
Food
The service was really nice, the people were friendly. I got the Bueno Cookie Dough and it was very rich, quite sickly on an empty stomach but it was delicious. The Cinnabites were like cinnamon churros except softer. Overall, it was a lovely, the food is always great but I would say, don't go on a completely empty stomach, might not be able to finish it all. Also get a drink, some of the foods can be claggy but it was really nice.
May 28, 2025
Unprompted review
Reply from Kaspa's Desserts - Plymouth
Thank you for this lovely review Sian!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.