Unit 11, The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.
Unit 11, The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom
3.3
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 4% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came to kaspa's today Sunday 11th January 2026 and can honestly say this place has gone downhill. Had to wait over 20 minutes for one of the desserts. What's the point in ordering together if they are not going to come out at the same time. This will sadly be my last time coming to kaspa's.
Excellent food and friendly staff, we will be back. Thank you Kaspas Stockport
The manager was super unprofessional at Stockport,Manchester.I order a half and half waffle that was suppose to come one side Oreo one side nuts.But they missed Oreo and Nutella while serving when I asked the crew who was serving me she took it away to add Oreo and I ask her I orderded Nutella as well she said you didn’t order Nutella sauce maybe who took the order she missed it so I asked crew shall I come for payment she said don’t worry I will add it but she came with just Oreo saying her manager stop her adding Nutella so I went to till for £1 payment and I waited for too long there my waffle become cold meantime.it was their fault while taking the order still the manager sarah did not allow crew just for sauce and my food became cold I have never seen a manager like her.still no one come to take my food I had bring the plate by myself to add the sauce.Manager name (Sarah)
Reply from Kaspa's Desserts - Stockport
Hi Nabila, we're sorry to hear about your experience at the Stockport branch, we will pass your feedback to the branch to prevent this from happening again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
