Hecate is we think about 17 years old, has three legs, is deaf and showing signs of dementia and was beginning to show her age. She was eating mainly dried food and pouches but not with any enthusiasm... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve been really happy with KatKin. The food is clearly high quality, made with fresh ingredients and no unnecessary fillers. Most importantly, my cat absolutely loves it and eats every meal without... See more
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When we adopted our girl she was in bad condition knawing at her skin, scratching till she had open cuts all over her and pulling out chunks of fur at a time. We tried absolutely everything trying to... See more
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KatKin are producing a fantastic food for our little guy Sebastian. We were giving him a range of different foods and whilst he seemed happy to eat them, they were nothing like he has now. He gets so... See more
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Company details
About KatKin
Written by the company
KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.
Born To Eat MeatKatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.
MissionKatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.
Try now to give your cat the bestContact info
United Kingdom
- meow@katkin.com
- katkin.com
4.6
Excellent
13K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from KatKin
Hi Lisa,
A spotless bowl from every cat is such lovely feedback. 😸 It sounds like your little ones are absolutely loving their fresh meals.
When not even a crumb gets left behind, you just know they’ve found something they truly enjoy. It’s such a lovely sign of happy mealtimes and meals that are really hitting the spot.
Thank you for sharing this with us, and as always, our Cat Experts are always here if you ever need advice, support, or help choosing their next favourites.❤️
Staci🐈⬛
We noticed a difference with Nutty when…
We noticed a difference with Nutty when we changed to Katkin but it can be hard work to get them to change right away but overall we think it’s better
April 8, 2026
Unprompted review
Reply from KatKin
Hi Mr Watters,
Thank you so much for sharing this honest feedback about Nutty.❤️
We completely understand that helping cats adjust to something new can sometimes take a little patience, especially when they’ve been used to the same food for a long time. It can definitely feel like hard work in those early days, so it’s really lovely to hear that you still noticed a positive difference after making the switch.
Those gradual changes are often the most reassuring, and it sounds like Nutty is already showing you that overall, it’s been a better choice for them. Thank you for sticking with the journey and giving them the time they needed.
And of course, as always, our Cat Experts are always here if you ever need advice, support, or some extra switching tips to help make things even easier.❤️
Staci🐈⬛
Great communication and delivery
Great communication and delivery
Our cat has gone from turning away from traditional cat food to eating everything which has given her a new lease of life.
Also she has more energy for an old cat and her coat is glossy and shiny
March 28, 2026
Unprompted review
Reply from KatKin
Hi Rob,
This is such a lovely update to read, especially about your older girl.❤️
Seeing her go from turning away from traditional cat food to now happily eating everything really does sound like a new lease of life. That extra energy, along with a glossy, shiny coat, are such beautiful signs that she’s feeling brighter and more like herself again.
We’re also so pleased to hear the communication and delivery experience has been smooth and reliable too. It’s wonderful when every part of the journey feels just as easy as the mealtimes.
Thank you for sharing this with us, and as always, our Cat Experts are always here if you ever need advice, support, or help with her next favourites.
Staci🐈⬛
Just another pet food
There is really no substitute for fresh meat and fish for a cat. Regrettably Kat Kin is not a substitue and is more expensive than fresh. In fairness there is more work involved preparing fresh food and that is inconvenient for busy people. But if you love your cat........
April 8, 2026
Unprompted review
Reply from KatKin
Hi Ian,
Thanks for taking the time to share your thoughts.
We completely understand where you’re coming from. Nothing beats the idea of fresh, whole ingredients when it comes to feeding your cat. That’s actually something we strongly believe in too. KatKin meals are made with 100% fresh, human-grade meat and gently cooked to preserve nutrients, so you get the benefits of fresh food without the hassle of preparing it yourself.
You’re absolutely right that preparing fresh meals at home can be time-consuming, and our goal is to offer a convenient alternative without compromising on quality or nutrition. We also work closely with veterinary nutritionists to ensure every meal is complete and balanced, which can be tricky to achieve consistently with homemade diets.
We really appreciate your feedback on pricing as well; it’s something we’re always reviewing as we try to balance quality, sourcing, and accessibility.
If you’d ever like to chat more about how KatKin meals are made or whether they might suit your cat, I've requested your details so one of our Cat Experts can reach out to you.
Best wishes,
Roz
CX Manager🐈
Fresh meat, no waste.
Choice of receipes, plate licked clean every meal so no waste. Arrives on time. Great communication. Can also recommend the cat litter.
April 8, 2026
Unprompted review
Reply from KatKin
Hi Mrs Gallimore,
Thank you so much for your lovely review. 🖤
We’re so happy to hear your cat is loving the variety and leaving no waste (a clean plate every time is the dream!)
It’s also great to hear the deliveries and communication have been spot on, and thank you for the kind words about our litter, too.
We really appreciate you sharing this.
Shakira 🐈⬛
Excellent cat food and service
Excellent cat food and service. Cat loves it, no left over food ever
April 8, 2026
Unprompted review
Reply from KatKin
Hi Megan,
Thank you so much for your lovely review. 🖤
We’re so happy to hear your cat is loving the food (no leftovers is always the best sign!)
Thanks again for sharing this - it really means a lot.
Shakira 🐈⬛
Reply from KatKin
Hi there,
Thank you so much for your review! 🖤
We’re so glad you’re enjoying KatKin - it really means a lot to us.
Just pop us a message if you need anything at all.
Shakira 🐈⬛
A real difference in appetite and wellbeing
Missi was eating up to 5 pouches a day and always seemed hungry. In all my years of having cats, I’ve never known one to overeat like that, so I started to question whether her food was actually filling her up.
After some research and trying a few options, we switched to KatKin.
It took about 3 weeks, but now she eats much smaller portions and seems properly satisfied. Her coat is shinier, and she seems calmer and more relaxed too.
It’s actually worked out cheaper in the long run, and I feel confident she’s getting good quality, 100% meat food.
March 30, 2026
Unprompted review
Reply from KatKin
Hi Wendi,
Thank you so much for sharing this. 🖤
It sounds like you’ve really been paying close attention to Missi’s needs, and it’s amazing to hear what a difference the switch has made.
Going from constantly seeming hungry to feeling satisfied is such a big change!
We’re so glad she’s enjoying her meals, and that you’re seeing improvements in her coat and overall well-being, too - that calmer, content energy is exactly what we love to hear.
It’s also great that it’s worked out more cost-effectively for you in the long run.
Thank you again for trusting us with Missi’s meals.
Shakira 🐈⬛
A New Lease of Life
Hecate is we think about 17 years old, has three legs, is deaf and showing signs of dementia and was beginning to show her age. She was eating mainly dried food and pouches but not with any enthusiasm but since changing to KatKin she is a lot more active and certainly eating up what she is given. We are beginning to realise she does have preferences and tailoring our order to suit her. We hope this improvement last for some time to come.
April 8, 2026
Unprompted review
Reply from KatKin
Hi Tim,
Thank you so much for sharing Hecate’s beautiful story with us. By the way, I love that name!❤️
Reading about your wonderful 17-year-old girl truly touched our hearts. A three-legged, deaf little lady with so much character and her own lovely preferences is incredibly special, and we’re so delighted to hear that fresh food has brought such a lovely new spark back to her days.
Knowing she’s now eating with real enthusiasm, showing more activity, and helping you discover exactly which recipes she loves most is just wonderful. There’s something so heart-warming about senior cats reminding us they still know *exactly* what they like.
We’re so honoured to be part of helping Hecate feel brighter, happier, and more comfortable in her golden years, and we so hope this lovely improvement continues for a long time to come.
Please give your remarkable girl a very gentle cuddle from all of us, and as always, our Cat Experts are always here whenever you need advice, support, or help tailoring her perfect menu.
Staci🐈⬛
High quality food
My cat is 16 this year and has been on Katkin for six months. She has put on weight and runs around like a kitten. The food is high quality and you can choose her favourite recipes and have it delivered at your convenience. I would highly recommend it.
April 8, 2026
Unprompted review
Reply from KatKin
Hi there,
Thank you so much for your lovely review. 🖤
It’s amazing to hear your 16-year-old is thriving, putting on weight and running around like a kitten again is just the best outcome!
We’re so glad she’s enjoying her favourite recipes and that the flexibility works well for you too.
Thank you again for the recommendation - it really means a lot.
Shakira 🐈⬛
Cat wont go near it
My problem isn't with the food itself as it is a good idea but they don't tell you until you have paid and receive a box that the cat probably wont eat the food and ask that you just keep trying and cut out all other food. So my cat starved before we eventually gave in and fed him something else. I wish the sales person would have told me this as I may have not gone with it or I might have planned it out a bit before.
April 4, 2026
Unprompted review
Reply from KatKin
Hi there,
Thank you so much for taking the time to share your experience with us.
We're truly sorry to hear your cat hasn't taken to their KatKin, we know just how disheartening it can be.
It is greatest wish that all cats take to KatKin, but it's not something we can guarantee. Our recommendation is to try only KatKin for the first 24 hours, thereafter we do recommend mixing it in with different food, as we don't want any cats going hungry.
We've requested your details so one of our Cat Experts can reach out to provide some extra advice.
Best wishes,
Catherine 🐈
CX Manager
Since our first delivery
Since our first delivery , Dilly our 16 years old boy , has been a lot happier with Katkins fresh food , purrs lots from placing down his bowl . Finishes all his food , which previously with non-fresh brands you would leave un eaten he also has more energy & healthy coat
We are very happy .
January 7, 2026
Unprompted review
Reply from KatKin
Hi Christopher,
Thank you so much for sharing this gorgeous update about Dilly.❤️
We’re absolutely delighted to hear that your lovely 16-year-old boy has been so much happier since his very first delivery. There’s something so special about hearing those extra purrs the moment his bowl is placed down; it’s the sweetest sign that he knows exactly what’s coming and can’t wait to tuck in.
Knowing he’s now finishing every meal, has more energy, and is looking so healthy in his coat truly means the world to us, especially after leaving other foods behind before. Those little golden-year transformations are exactly why we care so deeply about every bowl.❤️
Thank you for trusting us with Dilly’s mealtimes and well-being. Please give your handsome older boy a gentle fuss from all of us, and as always, our Cat Experts are always here whenever you need advice, support, or a little help along the way.
Staci🐈⬛
Great experience overall
Great communication, really good information and reliable delivery
April 7, 2026
Unprompted review
Reply from KatKin
Hi Jayne,
Thank you so much for your lovely review. 🖤
We’re so glad to hear you’ve had a great experience, especially with the communication and delivery.
Thanks again for sharing this - it really means a lot to us.
Shakira 🐈⬛
My cat seems to enjoy the food and it…
My cat seems to enjoy the food and it is great to have it delivered- prompt deliveries so far. The only reason for a 4 star and not 5 is because I don’t like the sheep’s wool that is in the delivery box. Otherwise I think this is an excellent service and I’m glad I signed up for it.
April 7, 2026
Unprompted review
Reply from KatKin
Hi Pamela,
Thank you so much for your thoughtful review. 🖤
We’re really glad to hear your cat is enjoying the food and that deliveries have been smooth so far!
I completely understand your concern about the wool, so just to reassure you, it is 100% natural sheep’s wool, sourced mainly from the UK and parts of Europe. It’s a coarse-grade wool that isn’t suitable for textiles and would often otherwise go to waste.
It’s also biodegradable and compostable, which is why we use it as a more sustainable insulation option to keep the food safe in transit.
We really appreciate your feedback, and we’re so glad you’re enjoying the service overall.
Shakira 🐈⬛
Excellent doing business
Excellent doing business
Professional
Prompt response
Accept feedback pos or neg
Helpful
Good communication
March 16, 2026
Unprompted review
Reply from KatKin
Hi Rehana,
Thank you so much for your lovely review.❤️
We’re so delighted to hear you’ve had such a positive experience with us. Professional service, prompt responses, open communication, and always being ready to listen to feedback are all things we care deeply about, so your kind words truly mean the world.
It’s especially lovely to know you’ve felt supported and heard, whether it’s sharing something positive or something we can improve on. Creating a warm, helpful experience for every cat parent is such an important part of what we do.
Thank you for being part of the KatKin family, and as always, our Cat Experts are always here whenever you need advice, support, or a little help along the way.❤️
Staci🐈⬛
its a con...
its a con.... 60.00 per month when you just try it!!!! READ THE SMALL PRINT .... 60.00 A MONTH PER CAT ..... DONT TRY IT .... SUBSCRIPTION CON
they do not accept returns evenwhen you did not know it was a subscrition my cat did not like it
April 7, 2026
Unprompted review
Reply from KatKin
Hi Nicola,
We're really sorry to hear about your experience, and that your cat didn't take to their fresh food.
We pride ourselves on being transparent, so we make sure to state the cost of the next full box during the signup flow. It is also available to view anytime on your KatKin account.
We also always make sure to send email reminders and texts in case you need to change recipes, delay, or cancel. Plus, we have a team of Cat Experts available to help with any account changes.
Unfortunately, we are unable to offer returns, as KatKin is a fresh and personalised product. But we have requested your details so we can take a look into this for you.
We hope to hear from you soon!
Best wishes,
Catherine 🐈
CX Manager
Happy cat, happy meal time
I found Katkin whilst browsing the Internet and decided to try my cat on their foods he never used to eat all her meals and sometimes she would throw up a short while afterwards. Now she eats her food steadily (not rushed) and settles quietly while she digests it. Nothing is wasted and she has a full, glossy coat and looks happy and healthy
April 7, 2026
Unprompted review
Reply from KatKin
Hi Debra,
This is such a lovely change to hear about. It sounds like mealtimes have become so much calmer and happier for your girl.❤️
Going from leaving food behind and sometimes being sick afterwards to now eating steadily, settling comfortably, and digesting her meals so well is such a wonderful transformation. Those peaceful post-dinner moments are such a lovely sign that her tummy is feeling much happier.🐾
A clean bowl, a full, glossy coat, and a cat who looks happy and healthy really says it all. We’re so glad you found us while browsing and that it’s turned into such a positive change for both of you.
Staci🐈⬛
Amazing
Well, what can I say!!! I kept putting Katkin off due to the price, but I finally got a starter box. My cat Ozzy was so fussy with food — I tried all the supermarket brands and then moved on to more expensive companies, but nothing really worked. She left most of the food, and I just ended up throwing it away.
I always fed her chicken breast that we eat, cooking it in oil and giving it to her as a side dish. She really only ate at night for some reason.
She is 16 years old and had started getting a little thin, so I decided to try Katkin. She now eats everything — breakfast and dinner. At the beginning, she had three packs a day, but now I’ve adjusted it and give her two a day as recommended.
She has never cried for food before, but now she actually asks for breakfast! I still give her chicken breast as a side dish, now and again ,but she clearly prefers Katkin. We also tried the freeze-dried chicken breast pieces, and she loves them.
Yes, after the trial box it is more expensive, but my cat doesn’t waste anything, so it’s worth every penny. I’m so happy that I found something she loves. The customer service is amazing too — they send texts and emails to check in on her, which I really appreciate.
Please, please try it! I even got my sister-in-law to try it as well but forgot my 50% discount for recommending someone to Katkin
April 7, 2026
Unprompted review
Reply from KatKin
Hi Ian,
Ozzy’s story was such a joy to read — thank you so much for sharing it. After trying so many different foods and watching so much of it go to waste, it must feel incredibly special to now have a 16-year-old girl who’s asking for breakfast and happily finishing every bowl.❤️
The little details in your review made us smile so much, from her old chicken breast side dishes to her now clearly choosing KatKin as her favourite. That moment when a fussy cat starts looking forward to breakfast is such a lovely sign that they’re truly enjoying their food and feeling brighter in themselves.🐾
It’s especially wonderful to hear that she’s eating both breakfast and dinner now, maintaining her portions so well, and no longer leaving anything behind. For a senior cat who had started getting a little thin, those changes are so meaningful.
And you’ve said it perfectly when every bit is eaten, and nothing is wasted, it really does feel worth every penny. We’re also so pleased that the little check-in texts and emails helped you feel supported along the way.❤️
Thank you for trusting us with Ozzy’s golden years, and for even spreading the KatKin love to your sister-in-law too.
Staci🐈⬛
Best thing that I ever did
Best thing that I ever did was to change my cats diet to KatKins! Her overall health has improved greatly. I now have a happy and healthy cat.
April 7, 2026
Unprompted review
Reply from KatKin
Hi Susan,
What a beautiful thing to read — thank you for sharing this. Hearing that switching to KatKin has been the best decision for your girl and that her overall health has improved so much is just wonderful.❤️
There’s nothing better than knowing she’s now feeling happy, healthy, and truly thriving on her fresh meals. Those simple but powerful changes are exactly why so many cat parents make the switch.
We’re so glad to be part of her well-being journey, and it’s lovely to know she’s feeling so good.
Staci🐈⬛
Katkin is THE best place for cat food
Katkin is a great place to get your cat food from.since my cat had began eating it he has had so much more energy his fur is so soft and less oily. He finishes it in one go. As much as it’s expensive it really does help and I’m so thankful to the Katkin team and grateful that I am ordering from Katkin.
April 7, 2026
Unprompted review
Reply from KatKin
Hi Jonathon,
What a lovely review — thank you for sharing this. It really sounds like your boy is absolutely flourishing on his fresh meals.❤️
More energy, a beautifully soft coat, and that lovely change from oily fur are such wonderful signs that he’s feeling his very best. The fact that he’s finishing every bowl in one go says it all.🐾
It’s especially lovely to hear that, for you, the difference it’s made has felt truly worth it. Those visible changes in how they look, feel, and enjoy their food are exactly what make fresh meals so special.
Thank you for trusting us with his mealtimes and for being such a valued part of the KatKin family.
Staci🐈⬛
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