'24/7 customer support' - a lie!
Avoid! If I could give minus points, I absolutely would. This 'business' is a total scam; the .de site address is misleading - the products are shipped from China. I ordered an embroidery stitch book and sewing kit and only received the 'book' - totally useless without the kit. When I complained I received the 'sorry our product did not meet your expectations' reply and was offered the choice of keeping the item and getting a paltry part-reimbursement, or paying to send the product back for a full reimbursement. Further emails have gone unanswered.








