Kave Home  Reviews 41,188

I’m very happy with the bed frame I purchased. The design and overall quality are great. I do think the assembly instructions could be improved, especially when it comes to the hidden light, which was not very clear to install.

I also purchased a linen pouf that looked stunning online, but I was honestly very disappointed when it arrived. It is extremely lightweight and filled with small styrofoam beads, which makes it feel flimsy and low quality. This was not what I expected at all for the price. I paid €79 and would not have made the purchase had I known the type of filling used, which I do not recall being clearly stated in the product description.

To be completely honest, the quality feels closer to Temu than to what I would expect from Kave Home, which is quite disappointing.

Great customer service solving an issue promptly without any further discussions.

Enjoyed a lot. Professional, friendly, clear, quick.
Thank you!

Excellente experienc purchasing an item through the Website. The entire process was smooth, intuitive and very well structure, from browsing the collection to completing the order. The website is beautifully designed with clear visuals and detailed product description.

I couldn’t select the option to mantle and build the furniture ,

Easy, logical, structured page, good quality pictures.

I am happy with my purchase! The website is easy to navigate, with plenty of options to choose from . I appreciated the detailed descriptions and the chat assistance , which helped me feel more confident about my choice. Delivery was smooth and the item arrived in good condition. The only challenge was not being able to see the product in person beforehand, but it turned out just as expected. It’s not my first purchase from Kave Home and I’d definitely consider shopping from this website again!

So happy that Kave choose Ghent as their first shop in Belgium and not again Brussels or Antwerp !!!
I am fan , know the brand already from Spain and was a pity not to be able to try out some furniture before buying
Now that is all possible
Service in shop fantastic

love this shop! nice stuff and the peolple are very nice!

Great products

Dear Kave Home Customer Service,

I am writing to raise a concern regarding recent delivery issues, while also recognizing the excellent support I have received from Miriam, who has been consistently helpful, organized, and professional throughout this process.

I have been a Kave Home customer since June last year and, across two flats in Málaga Centro, have spent tens of thousands of euros furnishing my homes. My experience until now has been very positive, which is why this situation is particularly disappointing.

Miriam carefully coordinated deliveries of approximately €10,000 in furniture into two planned shipments for 01APR and 30APR. However, the transport company, Tamdis, began attempting deliveries ahead of schedule and in a fragmented, piecemeal manner, despite no agreed delivery window. As we were not expecting deliveries before 01APR, we were not at home.

Most concerning was the recent attempted delivery of a 180x200 bed:

The delivery team initially had the wrong address, which we immediately corrected by phone
As the correct address is only a few blocks away, they arrived shortly after, and we buzzed them in
We observed them on camera with the bed, yet they never came to our door and left without any communication, taking the item with them

Following this, I contacted Kave Home via WhatsApp and received a response that was both dismissive and unprofessional, with no name provided and no acknowledgment of the situation. Instead, the message simply stated that the item could not fit through the building access and that I would need to arrange and pay for a lift.

This is unacceptable for several reasons:

No delivery attempt was made to our door, despite access being granted
No communication was provided at the time of delivery
The tone and handling of the follow-up were inappropriate and lacked basic customer care
The responsibility for resolving delivery constraints was shifted entirely onto the customer without prior discussion

This experience is not aligned with the level of service I have come to expect from Kave Home.

I would appreciate your assistance in:

Reviewing the conduct of Tamdis in this matter
Ensuring a proper and coordinated delivery solution is arranged
Clarifying responsibilities regarding delivery constraints and associated costs

I remain very appreciative of Miriam’s support and hope this issue can be resolved promptly and in line with the standard Kave Home typically provides.

Absolutely disappointing is that you charge delivery when I have ordered 5500 eur order.

Very happy. Great service in the Kave Como store and super nice quality of the chairs.

Very good service

Product not as described
Delayed shipping
Will not buy from them again

I am extremely disappointed with Kave Home. My order (ES27573674) has been a disaster from the start. This is now the THIRD time I have received incorrect or damaged items, and the lack of quality control is honestly insulting to the customer.

The Table: I finally received the base, but it came with zero screws. I have a huge piece of furniture sitting in my living room that is completely useless because they couldn’t be bothered to include the mounting kit.

The Chair: This is the second replacement, and it is still damaged. Their "solution" was to offer me a tiny 15% discount to keep a broken product. I didn't pay for "discounted trash"; I paid for new, functional furniture.

To make matters worse, they claim there is no stock for a proper replacement until the end of March. It is shameful that a furniture brand fails so consistently on the basics of logistics and assembly.

Avoid this company if you actually want to use the furniture you pay for. I am still waiting for a functional solution and the missing hardware.

Very positive experience – efficient support and great customer care. It confirms my trust in Kave Home.