Address printed on the label didn't include the 2nd line as I typed it in. This nearly resulted in the order being returned. Update! KB reached out to confirm some information and it turns ou... See more
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See what reviewers are saying
Fast shipping and competitive pricing. Little things like the "Thank You" sticker on the seal of the package, while surly mostly overlooked, tells me someone actually spent time with the package. It w... See more
I ordered the TD-1 by Ajax and I was extremely happy that you guys offered a pre-order for this. This was great since this is limited production and sell out rather fast. I received my device and look... See more
KB3D has been my go to vendor for just about everything printer related. They are appropriately priced and their product doesn't set at their shipping department waiting on USPS to pick it up. in most... See more
Company details
Written by the company
BOM support for open-source hardware. Home of the Blackbox Toolchanger.
Contact info
8295 Darrow Rd, 44087, Twinsburg, United States
- (815) 860-5422
- inquiry@kb-3d.com
- kb-3d.com
First time buyer but very pleased with…
First time buyer but very pleased with the experience. Shipping was fast and got exactly what I ordered.
September 30, 2024
I was glad that the delivery was fast
I was glad that the delivery was fast
The packaging quality is also excellent
September 25, 2024
KB3D was patient and helpful
KB3D was great and Chris was very patient and helpful. He provided what turned out to be great advice on my first build. I am very happy that I ordered my Voron 2.4R2 LDO Rev D kit through KB3D.
August 5, 2024
Knowledgably staff fast and friendliest…
Knowledgably staff fast and friendliest service.
August 30, 2024
A GREAT Distributor
Excellent customer service and most importantly, they stock products for the Open Source consumer.
August 30, 2024
Quick delivery and only place that had…
Quick delivery and only place that had what I wanted, all others were out of stock within an hour of the product being up for sale.
Only way it could be better is if the parts were free, all wars in the world stopped and peace was a reality for all
But until then, thanks for selling me printer parts.
August 30, 2024
I always shop at KB3D
I always shop at KB3D. Shipping is quick. They have a large inventory and great customer service.
August 30, 2024
I cannot recommend KB3D enough!
Kris and KB3D have always been a joy to order through. They have the best selection and great shipping times! I cannot recommend KB3D enough!
August 29, 2024
Fast shipping
August 29, 2024
All fixed 👌
UPDATE:
All fixed, Kris from KB3D worked with UPS and ended up re-shipping the order.
Superb attention to customer satisfaction.
PREVIOUS:
I got no email confirming my purchase.
The online view of my order has no details lines, so no listing of what I purchased.
The order has been held up at customs as they want $469 AUD for import fees, because you put a value docket on the delivery of over $2000 US. In australia, imports under $1000 AUD are not charged Import fees. The actual amount you charged me was $394.02 US.
This is a complete cluster fruck!
If my order doesn't get through Australian customs (because you screwed the paperwork), I'd like to be refunded for my purchase please.
Thanks
Adrian Bear
August 26, 2024
Great Service
When I bought a product that turned out to be defective, a replacement was immediately shipped out by KB3D. No hassle, no fuss, just good service.
August 28, 2024
Kris went above and beyond with my…
Kris went above and beyond with my order! Great company and for sure will do business with again!
August 27, 2024
Excellent customer support!
The level of customer support is outstanding. Also, shipping is second to none!
August 26, 2024
Thanks for taking my call and answering…
Thanks for taking my call and answering my questions. You have always been very helpful. Thanks again!
August 26, 2024
Problems fixed instantly
I received the wrong part, I needed 9mm belt instead of 6mm. They are VERY close to one another, so it's easy to see how they got mixed up. I sent an email to support, the replied within 30 minutes and they overnighted the 9mm belt, it arrived in less than 24 hours. Problem solved! Great service!
August 2, 2024
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