KCOM Reviews 

Have been a long term customer of KCom but don't agree with the pensioners package it should be for all pensioners not just those on DWP pension credits, Customer service was very good when I finally decided to stay with K Com I was seriously considering a move to another provider.

Been with the company since 1960s,no problems.

Matt and Jake came out to fit Internet this morning, they called me yesterday to arrange and he was polite on the phone.
They arrived when they agreed and completed the job without making a mess and quickly.
Really good job, thank you.

Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest in my area too, beating other competitors processes for what I have

Never really give reviews as can’t be bothered but fair play to kcom from start to finish it’s been very easy and the speed of the internet has been amazing, considering I was paying more for less with Vodafone. Special mention to Matt and Jake the engineers, very efficient and friendly. Got the job done with no fuss.

The lads were so friendly, time effective and just a joy. Did everything that needed doing answered all questions and service was up and running quickly. Cant fault them.
Thank you Jordan and Sam

Good work fast work thank u blake and ellis

The switch to KCOM was made extremely easy and straightforward. The engineer that attended (we were having to connect to full fibre) was very helpful in fitting everything how and where we wanted, and with little or no mess to clear afterwards. Highly reommended.

Good call, polite, although felt the caller was a little too friendly

Overall great product, great and easy delivery via amazon. Had to call customer service to verify router configuration. However, due to the simplicity of connectivity/ setup i thought i was not doing the right setup BUT it turned out the setup was so simple with No interaction needed i was panicking for no reason. Great great product.

Lovely lads, really fast job. Good laugh and explained everything perfectly. Top marks

Great OneTouchSwitch experience when switching from my old provider to KCOM. And the team was super helpful with the queries. 100% recommend now that the packages are more competitive.

I've been with KCOM for many years and have always found them to give an excellent service. My contract was due for renewal and I was offered what I consider a good deal. It was easy to renew my contract and a follow up query of mine was answered promptly and efficiently.

Just had KCOM, only took just over an hour. Special mention to Matt and Jake who installed everything, great customer service, thanks again Matt! Highly recommend

On time, took me through step by step, great couple of guys who took pride in their work with a smile

Super helpful and very fast and easy

The staff at kcom are always polite and will do there best to help you with any prpblem you have.great company and staff.

Had our internet installed today by Matt and Jake. Both were very efficient and polite.
I had to be out and the guys ensured that the job was finished by time I had to go they even sorted the app on my phone as I’m not very good with stuff like that.
Definitely a pleasure to have them fit the equipment and nothing was too much trouble. You couldn’t tell where they had been once finished.
A credit to KCOM thanks guys

Looking for a faster broadband at competitive prices and local call centre Kcom ticked all the boxes for me.