KDETools Software Inc. Reviews 103

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

thank you for perfect information of KDETools Zimbra to Office 365 Migration tool. Its perfectly works to migrate upto 1600 users from Zimbra to Office 365 cloud hosted mailbox. Its sound good

Rated 4 out of 5 stars

Having purchased the product online I did not receive an email with the download instructions or activation key. That initial disappointment and concern that this might have been a scam site was q... See more

Rated 2 out of 5 stars

I bought this software to do a conversion from a Zimbra email archive to GMAIL. While the direct do it all conversion ran, the results were incomplete. I had to check each folder to see if all the e... See more

Company replied

Rated 4 out of 5 stars

Purchased the PST Splitter tool which doesn't work. Issue resolved. (Archive was looked by Outlook) Support contacted me after my review at Trust pilot and assisted me in solving the issue. The soft... See more

Company details

  1. Software Company

Information provided by various external sources

KDETools Software offers best in advance data recovery, email recovery and file migration software and services to customers at USA, Europe and Asia Pacific. KDETools Software 100% Trusted Seller, Secure Shopping, 24*7 Support


Contact info

3.2

Average

TrustScore 3 out of 5

103 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Software

Excellent Software. Excellent Customer Service! Garima Jeph was wonderful to work with. Will do business again with this company!

January 16, 2020
Unprompted review
Rated 1 out of 5 stars

Software wasn't able to read calendar…

Software wasn't able to read calendar files, provided image on email to support.

December 11, 2019
Unprompted review
KDETools Software Inc. logo

Reply from KDETools Software Inc.

Dear Mr. Daniel,

Thank you for letting us know about your recent experience with our KDETools software.

We understand the inconvenience., we promise to offer you the best services at all times.

Please share your Order Number? Our Expert Team get in touch with you shortly.

Please accept our apologies and feel free to reply.

Hoping for your kind cooperation.

If you have any more question , please connect to live chat support team, and mail us anytime: support@kdetools.com | You can also call us: +1-888-8444-213


Regards,
KDETools Software

Rated 2 out of 5 stars

It's getting better....

A wee update, after posting this, got an immediate response from there support team, an updated versions seems to have addressed the speed issue, running now, and will update again if all's good... Support has been really good so far!

Software is slow, a 2gb tgz file takes over 5hrs to process, the software needs .net 3.5, really in 2019! The labels in the o365 migration window are confusing and make no sense. I'm on try 2 of the migration tons pst file as the first time did not preview correctly, half the data is missing! If it doesn't work this time, I'm going for a refund.

December 10, 2019
Unprompted review
Rated 4 out of 5 stars

I bought the software in its OST TO PST…

I bought the software in its OST TO PST version with Paypal payment. I had problems because I didn't know how to activate it and I had to open a dispute, the manufacturer itself suggested I do it this way. Through chat contact with KDETOOLS I have been able to solve it in a few minutes, the service of Miss Garima Jeph was fast and efficient. The software has allowed to retrieve important information for my client.

November 30, 2019
Unprompted review
Rated 4 out of 5 stars

Disappointment turned on its head

Having purchased the product online I did not receive an email with the download instructions or activation key. That initial disappointment and concern that this might have been a scam site was quickly alleviated when I went onto their online chat support. Within minutes all was resolved.

While some might think that a seamless purchase and activation would be the ideal, I was strangely more encouraged by the initial failure and quick human response.

The product itself worked as promised.

November 11, 2019
Unprompted review
Rated 3 out of 5 stars

Software worked as advertised

Software worked as advertised. Wasn't what I needed to solve problem.

October 15, 2019
Unprompted review
KDETools Software Inc. logo

Reply from KDETools Software Inc.

Dear Mr. Louis,

Thank you for letting us know about your recent experience with our software.

Based on an event that you have described, we understand the inconvenience.

We request you to let us know your contact number and a convenient time so that we can reach you. we promise to offer you the best services at all times.

Please accept our apologies and feel free to reply.

Hoping for your kind cooperation.

Please accept our apologies and feel free to reply.

Hoping for your kind cooperation.

If you have any more question , please connect to live chat support team, and mail us anytime: support@kdetools.com


Regards,
KDETools Software

Rated 5 out of 5 stars

very easy

very easy, I have recovered all file. Good assistance, in 2 minute I have resolved any problem.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service! Thanks support team to resolve my issue instantly. OST to PST converter by KDETools is the perfect solution for converting bulk files at once.

October 3, 2019
Unprompted review
Rated 2 out of 5 stars

Support staff Kylie was great but why…

Support staff Kylie was great but why do I have to contact support to get my activation key? Why is not in the email instead of "*************"?

October 1, 2019
Unprompted review
KDETools Software Inc. logo

Reply from KDETools Software Inc.

Dear Philippe V.

Thank you for letting us know about your recent experience with our KDETools software.

We understand the inconvenience. we request you to please check your mailbox because our sales team has already mailed to you.

We promise to offer you the best services at all times.

Please accept our apologies and feel free to reply.

Hoping for your kind cooperation.


Kind Regards
Maria

Rated 5 out of 5 stars

Really liked the product

Really liked the product, initially there was a issue which i had taken up with the team and they resolved it on urgent basis.

Really appreciate the efforts

August 20, 2019
Unprompted review
Rated 1 out of 5 stars

Cannot be Re-Installed

Won't allow you to re-install the program. I bought this program 6 months ago and had to re-install it onto the same computer after a hard drive crash. The activation failed and when I contacted support they said I need to buy a commercial version for $169 in order to re-activate it.

August 19, 2019
Unprompted review
KDETools Software Inc. logo

Reply from KDETools Software Inc.

Hi,

Thank you for letting us know about your recent experience with our KDETools software.

We understand the inconvenience. we request you to please check your activation details because our technician team has been updating your license key on our server with lifetime validates for multiple activation

Please share your contact number and a convenient time so that we can reach you.

We promise to offer you the best services at all times.

Please accept our apologies and feel free to reply.

Hoping for your kind cooperation.


Kind Regards
Maria

Rated 4 out of 5 stars

Purchased the PST Splitter tool (Solved)

Purchased the PST Splitter tool which doesn't work. Issue resolved. (Archive was looked by Outlook) Support contacted me after my review at Trust pilot and assisted me in solving the issue.
The software does with needs to do but support can be improved.

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

OLM to PST Converter

Thank you KDETools! I personally used OLM to PST converter. It was a great software to solve my problem without losing any information and this software works very well.

July 22, 2019
Unprompted review
Rated 5 out of 5 stars

I used MBOX converter from KDETools

I used MBOX converter from KDETools, it is a very amazing product. The Converter is very easy to use and the conversion process is also fast . I thank KDETools to solve my problems. Overall its a very good product in a cheap price.

July 20, 2019
Unprompted review

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