I ordered and then the parts I ordered were donated to me. I cancelled the order at my earliest opportunity but the goods had been dispatched. They responded to my request and told me to just refuse t... See more
Company replied
KD Home and Garden
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See what reviewers are saying
I purchased a lovely mirror which I noticed was scratched, I contact the company and they emailed back right away and arranged a courier, they also processed a replacement. However when repackaging th... See more
Company replied
The product I bought lasted 2 minutes (no exaggeration). I had to contact you to find out when I would receive it. You need to provide more order updates and sell better quality products.
Company replied
Received the goods in good time. Any issues I had were dealt with quickly and professionally. Would give 5 stars if it wasn’t for a few issues with the website. They were a brand new company which sho... See more
Company replied
Company details
Written by the company
UK based online shop offering quality, stylish products for the home and garden. We also have a great selection of pet products, children's furniture and toys as well as fitness and leisure equipment at fantastic prices.
Contact info
United Kingdom
- info@kdhomeandgarden.co.uk
- kdhomeandgarden.co.uk
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Parts missing from item can't use it…
Parts missing from item can't use it disappointing so can't give as a present
October 9, 2021
Reply from KD Home and Garden
Good morning Judith,
Sincere apologies that there were two hooks missing from your order, there is never an intention to provide goods with missing parts. As per our email these hooks are being sent out to you. This should then allow you to you present your gift as intended.
Please again accept our apologies for any inconvenience caused.
An excellent service
An excellent service. The item was as advertised and at a reasonable price. Delivery was also within a reasonable time.
October 8, 2021
Reply from KD Home and Garden
Thank you for your feedback David, we look forward to you shopping with us again.
Great customer service
Great customer service! I made an order which I had to return due to my own error! Customer service was very quick to respond and helpful!
September 21, 2021
Reply from KD Home and Garden
Thank you for your feedback Katie, we look forward to shopping with us again.
Received the goods in good time
Received the goods in good time. Any issues I had were dealt with quickly and professionally. Would give 5 stars if it wasn’t for a few issues with the website. They were a brand new company which should be taken into account.
September 16, 2021
Reply from KD Home and Garden
Hi Seth,
We always welcome feedback on how to improve our customer experience when shopping with us and especially navigating our website. We look forward to you shopping with us again.
Super quick delivery
Super quick delivery, such good quality just what I ordered. Exact measurements.
September 15, 2021
Reply from KD Home and Garden
Hi Emma,
Thank you so much for your feedback, we are pleased you are happy with the product and service. We look forward to you shopping with us again.
I was quite happy with my wall clock…
I was quite happy with my wall clock know it wasent very expensive but the quality could have been a lot better
September 7, 2021
Reply from KD Home and Garden
Hi Kaye,
Thank you so much for the feedback, whether the clock is inexpensive or not, we still want our customers to be happy with the whole product including the quality. We will pass your feedback to the manufacturer.
Tv unit I bought was damaged and faulty…
Tv unit I bought was damaged and faulty but customer service got back to me really quickly and We’re really helpful
August 19, 2021
Reply from KD Home and Garden
Thank you for the review Leah. We are pleased that we were able to assist in resolving your issues quickly and are always disappointed when a product arrives damaged.
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