Quick delivery. Exactly as described. And the unexpected inclusion of a drill bit to drill pilot holes for the furniture feet was delightful and thoughtful Loved the striped green paper bags. .... See more
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See what reviewers are saying
We bought the 20mm pack of 24 furniture sliders then another pack of 24mm ones as the first set were so good. These little pads are brilliant and have stopped the horrible scraping noise when moving c... See more
Worth the wait, I had an 80 year old piece of furniture that I didn’t want a cheap plastic slide, these were so much nicer, look fantastic, if your looking for a quality furniture glide, look no furth... See more
I did not realise that I needed to initially make a guide hole however after contacting their customer service, who could not have been more helpful, I realised I needed to drill a guide hole using a... See more
Company details
Written by the company
UK s Leading Supplier of Plastic, Rubber, Metal and Felt Furniture Components. Made in Germany and stocked in the UK
Contact info
62 Well Hall Road, SE9 6SH, London, United Kingdom
- sales@keayvitalparts.co.uk
- keayvitalparts.co.uk
4.9
Excellent
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered parts arrived very quickly and…
Ordered parts arrived very quickly and were perfect for what I needed. Further enquiries about other items were replied to very quickly and the staff were most helpful and courteous
August 26, 2019
Unprompted review
Reply from Keay Vital Parts
Dear Customer,
Thank You very much for taking the time to write a review. We appreciate your kind and detailed feedback.
Hope to see you again soon.
Kind Regards
Keay Vital Parts
Excellent service and communication
Excellent service and communication - highly recommended.
August 18, 2019
Unprompted review
Reply from Keay Vital Parts
Dear Mr Hampson,
Thank You very much for your kind feedback and recommendation.
We hope to see you again soon.
Kind Regards
Keay Vital Parts
I can’t fault this company
I can’t fault this company, although I had the wrong product sent to me, once I realised, emailed them and they corrected it straight away. A very personal touch. Thank you
August 13, 2019
Unprompted review
Reply from Keay Vital Parts
Thank you for your feedback.
We really appreciate hearing from customers like you and would like to say a big ‘thank you’ for taking the time to get in touch with us.
Best Regards
Keay Vital Parts
Great service
Great service; items arrived very quickly. The items are exactly what I was looking for, and I will have no hesitation in purchasing from Keay Vital Parts in the future. Thoroughly recommend on the basis of my experience.
August 13, 2019
Unprompted review
Reply from Keay Vital Parts
Hi Keith,
We are happy to hear you are pleased with the service and the products that we have provided.
Thank you for getting in touch, we really appreciate your review.
Best Regards
Keay Vital Parts
Reply from Keay Vital Parts
Thank you so much for your feedback Paul,
We appreciate your complimentary review, we do strive to provide the best service and quality parts and we very much appreciate hearing that this is what we are achieving.
Kind Regards
Keay Vital Parts
Felt furniture feet - excellent product.
Excellent product. Perfect for protecting our newly sanded and varnished Victorian floorboards from damage from oak chairs.
August 7, 2019
Unprompted review
Reply from Keay Vital Parts
Dear Richard,
Thank you very much for your review.
It’s always great to hear from happy customers and we’re delighted your experience with us was positive.
Best Regards
Keay Vital Parts
Brilliant company to deal with
Brilliant company to deal with , excellent customer service and great products.
The staff gave me the best advice following a phone call to them , and double checked that I had ordered the right items.
Cannot praise them enough.
July 18, 2019
Unprompted review
Reply from Keay Vital Parts
Thank you for your feedback Damian.
What a pleasure it is to receive such complimentary feedback. We are very happy that your experience with us has been great.
We are always here to help,
Many thanks,
Keay Vital Parts
great service very helpful and the…
great service very helpful and the quickest shipment ever. now my wooden floor has no scratches. Thank you guys for helping me find the best products for our dinning place :-)
July 14, 2019
Unprompted review
Reply from Keay Vital Parts
Thank you for your review Tal, we really appreciate you taking the time to get in touch.
We are happy to hear that we were able to find a solution to stop your wooden floors from scratches.
If there is anything else we can help with please let us know, we are always here to help.
Kind Regards
Keay Vital Parts
Young man I spoke to extremely helpful.
July 11, 2019
Unprompted review
Reply from Keay Vital Parts
Hi Rod,
Thank you for your feedback and great to hear we were able to help you.
Kind Regards
Keay Vital Parts
Arrived quickly and did the job (rubber…
Arrived quickly and did the job (rubber stool feet)
July 7, 2019
Unprompted review
Reply from Keay Vital Parts
Dear Simon Prior,
Thank you for your review, we are really happy to hear that you are pleased with our delivery service and our products.
Best Regards
Keay Vital Parts
Brilliant service, really helpful
First order arrived promptly, unfortunately I
made a mistake with measuring so contacted them to apologise and request if it was possible to reorder the correct size. They were extremely helpful, issued me with a refund and sent out correct item promptly. Brilliant service. Thank you.
July 4, 2019
Unprompted review
Reply from Keay Vital Parts
Thank you for your feedback, Amanda.
We are delighted to hear you are happy with your product and customer service, we really appreciate you getting in touch with this 5-star review.
Many Thanks,
Keay Vital Parts
Reply from Keay Vital Parts
We really appreciate hearing from customers like you and would like to say a big ‘thank you’ for taking the time to get in touch with us.
Kind Regards
Keay Vital Parts
Reply from Keay Vital Parts
Dear Jonathan Jones,
Thank you for your feedback and for taking the time to leave a review. We are really pleased to hear that the service and products that we have provided have been satisfactory.
Many Thanks
Keay Vital Parts
Returning customer
Returning customer, excellent advice from super efficient staff, no doubt I’ll be back again!
June 25, 2019
Unprompted review
Reply from Keay Vital Parts
Hi Julia
It’s always great to hear from happy returning customers and we’re delighted your experience with us was positive. Thank you for taking the time to leave a review.
Many Thanks
Keay Vital Parts
Have not fitted the furniture pads yet
Have not fitted the furniture pads yet, but hopefully they will prove to be sturdy and do the job well I only gave 4 stars as I thought they were smaller and thinner than expected.
June 25, 2019
Unprompted review
Reply from Keay Vital Parts
Dear Valerie,
Thank you for your review and for taking the time to leave a comment.
Kind Regards
Keay Vital Parts
Reply from Keay Vital Parts
Hi Ruth,
We are so pleased to hear that your experience with us has been perfect!
Thank you so much for your feedback,
Best Regards
Keay Vital Parts
Very good delivery and an excellent…
Very good delivery and an excellent after sales service
June 20, 2019
Unprompted review
Reply from Keay Vital Parts
Hi Paul,
We are so pleased to hear that you were happy with our delivery and aftersales service. Thank you so much for your 5-Star review.
Kind Regards
Keay Vital Parts
Great product and swift delivery.
June 16, 2019
Unprompted review
Reply from Keay Vital Parts
Thank you for your review and for taking the time to leave a comment. We are happy to hear that you are pleased with your product and delivery.
Kind Regards
Keay Vital Parts
Quick and efficient order confirmation…
Quick and efficient order confirmation and delivery.
June 13, 2019
Unprompted review
Reply from Keay Vital Parts
Dear Mr Hall
Thank you for your review.
We appreciate your kind comments and would like to thank you for taking the time to get in touch, we are pleased to hear you are happy with our service.
Many Thanks,
Keay Vital Parts
AS described and great service even for…
AS described and great service even for a small order
June 13, 2019
Unprompted review
Reply from Keay Vital Parts
Dear John,
Thank you for your review.
We appreciate your kind comments and would like to thank you for taking the time to get in touch.
Many thanks,
Keay Vital Parts
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