Keens Buildings Reviews 87

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and helpful, making the purchasing process enjoyable and straightforward. Many people highlight the excellent customer service, appreciating the friendly and respectful approach, and the team's willingness to answer all questions with honesty and insight. The overall user experience is described as quick, easy, and without pressure, with many consumers expressing satisfaction with the product and the smooth process. However, some customers also noted issues with the initial setup process, specifically regarding permits and concrete pad installation, which caused delays and confusion. A few other people also felt that the electrical setup was not as described, leading to unexpected complications.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism,... See more

Product

Reviewers highlight positive aspects of the product. Many customers express satisfaction with the quality and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process super... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the great customer service, with... See more

Based on these reviews

Rated 5 out of 5 stars

Billy is amazing he deleted My Dad's 1st shed as well and has withstood every storm and hurricane since than!! The team is prompt and they help with any questions and I believe that this smaller shed... See more

Rated 5 out of 5 stars

Marlon Daughtry was our sales person and he was extremely knowledgeable and super respectable to work with. He answered all of our questions with honesty and great knowledge of the products sold at K... See more

Rated 5 out of 5 stars

From the moment I walked in they were friendly polite ,they listen to everything. I have bought 2 portable buildings prior . This is my 3rd purchase. I will continue to do business here. They are ver... See more

Rated 5 out of 5 stars

What made my experience great was being able to see the product, and working with Mr. Marlon was a great help in explaining things about the building. He was also very patient and understanding becaus... See more


Company details

  1. Shed Builder
  2. Carport and Pergola Builder
  3. Garage Builder
  4. Portable Building Manufacturer
  5. Steel Construction Company

Written by the company

Quality Portable Buildings, Metal Garages, Storage Sheds, Carports, Steel Buildings, Metal Barns, Pole Barns, and more. Keen's Buildings is the #1 Trusted Metal Building & Garage Distributor in the Southeast, with Free Delivery and Installation, 7 Locations, Established Relationships with the Largest Lenders in the Nation, $0 Down Financing options and Rent-to-Own options available.


Contact info


4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We were very happy!

We were able to look at everything and get an idea of what we wanted and Eric was great! He helped us through the entire process and got us what we wanted! This is the second time buying from them and I’m coming back for another soon! So many choices and different styles!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Wayne Cason was great to work with!

Wayne Cason was great to work with!! He genuinely seemed to care about getting me the best possible deal and explained everything about the process very clearly. NO high pressure sales tactics here...just great customer service which is hard to find and much appreciated!! Thanks Wayne!!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Give this man a raise

He was a really funny guy and was straightforward with me I was nervous going in but once I sat down and we got to talking he had me laughing and made it a good experience purchasing from here

March 30, 2026
Unprompted review
Rated 2 out of 5 stars

Not a very good experience so far

Not a very good experience so far. Got the concrete included with the storage shed, financed and paid quite a bit down, but then once it was sold no communication. First was told they would handl getting the tconcrete pad installed but I would handle the permit. If course cannot get permit until I have prints for the shed. Waited two weeks and heard nothing, called Keens and could not get ahold of the seller always with a client. Finally got back with me and he told me that I was the one that had to get the concrete man out there and once I got the padthen they would install shed, ok got it. I told them I still need permit to get started and the prints. Seller said that they would be emailing them that they d he was with a client that hedwere ready. Been almost a week and still no prints, concrete man showed up and said he was ready but needed permit. So I called seller, they said he would call back, never has. Its going on a month now with little or no communication. So beware of Keens, will not but from them or deal with them again.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Marlon answered all of our questions with honesty & knowledge of the products sold at Keens Buildings in Perry, Fl. The delivery &set up process went well. The men were timely & professional. I am very satisfied with my workshop structure.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Review services/products Keen's Buildings

Mr. Wayne Mason is very knowledge about the bldgs, including manufacturing. We were easily able to make alterations in the design and specific changes to the plan. We changed windows and doors, bld height, placement of outlets and light fixtures. He answered every question and offered valuable insight and recommendations based on what we told him we wanted. We were also extremely pleased with the price. Great Job!! Highly recommend Mr. Mason and Keen's Buildings.

March 7, 2026
Unprompted review
Rated 2 out of 5 stars

AVOID

We thought the whole process was way to fast and easy. Its because it was. We were told what we wanted to hear so the salesman could make his fast commission. My wife and I were told we would have pigtailed, plug and play electric which is not the case at all. I was told by the finance company we would be supplied with paperwork upon delivery of the unit as well with payment options and setting up our online account. I guess that fell out along the way because we never received it either. Now im stuck with an 8k building im going to have to spend more on for the electric to work and no clue how to start paying on it. Avoid Keens or at least the Perry location.

February 13, 2026
Unprompted review

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