Keep2Share Reviews 976

Very useful site for storing and sharing files. Whether I have any issues the support team are fantastic and resolved my issues within an hour.

Highly recommended to use.

Nice videos

Awesome support team – they resolved my billing issue within 30 minutes of my inquiry. And having a real person responding to my emails is a much better experience. The download speed is consistent and I never experienced hiccups/disconnects with simultaneous download threads. Keep2Share rocks!!

Tai game nhah qua

An ordinary file sharing service, it has its disadvantages and its advantages. It's difficult to buy a premium, but when you done you can easy use it.

Purchased Premium for 30 days. During checkout, was told I would be charged $25.14, but was actually charged $36.69. Argued back and forth, trying to get a refund for the difference, but was only offered additional days. Support kept referring to the fact that the service was used being the reason for not refunding. Eventually devolved into them saying it was pretty much my fault that I wouldn't receive a refund because I used part of the data.

Avoid at all costs. They'll just charge you more than what you think with no way to fix it. Shady business practices aside, the performance received for Premium was kind of lackluster.

EDIT (For reply): Nice try. Was charged the conversion fee this morning. Doesn't change the fact that I was shown what I was supposed to pay, in USD, at checkout and was charged almost $15 more than that.

When I was downloading with K2S I got an error. It was solved within 2 hours. Great job!

Even after paying the money my subscription is not getting activated.

Really good

Their product has always been great. Their reliability and speed has always been superb. If you have a problem they get on the stick promptly. They compensate you for errors in their network very good. As they did in my case. That is why I have been a customer for years and will continue to do so. So use them as that helps us all.

Excellent service and courtesy in solving problems with the service.Satisfied

Unending Captchas, garbage download speed for free service. I cannot imagine paying for something this deliberately geared to annoy the user.

After many years I remember my first experience and for second now I discover that this system is changed and improved a lot. Easy to use and there's a team support to explain well every type of solution at the problems.

competent and fast response. Thank you

After loosing access to my account because of a "suspicious activity" and after a very long struggle, I finally gained back access to my account.

1. I've been charged more for my subscription than it's advertised, and it's not because of convert rates or anything like that. ( I've only realised that when the support team asked for my receipt )

2. Even after all the struggle, the team wouldn't make a commercial gesture and just returned what I had left of my subscription before the issue ( and they only did that after I asked for it, else I would've just given them money for nothing. )

3. They're not open to discussion and are just doing the bare minimum.

Broadly speaking it's a good website, until you've got an issue.

Meeting a technical issue I sent a message to Keep2Share support center. I got very quickly a first answer asking me to describe more precisely the problem in order to solve it. I tried my best to be more precise. I received another message with a couple of solutions and one of them was the right one and my issue solved. In summary : fast, friendly and efficient !

Constantly disconnecting after downloading a few MB. Started happening about 1 yr ago. Getting shittier nowadays.

downloads go fast, helpdesk is quick and helpful. I'm satisfied (also with the content... ;-) )

Credits to K2S for fast response to support mails. I went through the hassle of signing up for a year with a 10% free addition. I did not see it so support added the 10% free afterwards on my request. I however also noticed after downloading only 20GB of files my limit was reached (80GB limit). Support explained, even clicking a link of a 10GB video without downloading the video (like in visiting the page with a screenshot of the video where the actual download link is not pressed but where you could stream the video), or just stream a second of a 10GB video, would deduct 10GB from your balance. I'm glad K2C is not a bank. I would be bankrupt just for looking at my balance.

It does not come across as a mature service as it seems they have no ability to actually measure what you download. They just calculate the size of the files you "looked at" with or witouth downloading or streaming it.

Still happy with the service, just have to pay extra attention. This is not how i expected it to work at all. I requested them to give me some room for the day as i want to finish downloading what i bought it for today so let's see...