Keeper Reviews 314

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service incredibly easy to use, making tasks like tracking expenses and filing taxes straightforward and stress-free. Many appreciate how the platform simplifies complex tax processes, often highlighting its efficiency compared to other methods. The staff is frequently praised for their professionalism, helpfulness, and ability to answer questions and guide users through the process. People also commend the app's intuitive design and the overall positive user experience it provides. However, some customers noted that the product may not be comprehensive enough for more detailed questions or complex tax situations, such as those with multiple sources of self-employment income. A few other people also felt that the platform's categorization and export features were vague, leading to inaccuracies in measuring gross revenue and a lack of detailed financial reports.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, intuitive, and... See more

Service

Consumers find service to be positive, with many highly recommending it as a fantastic and legitimately... See more

Staff

Customers had positive experiences with staff, consistently praising their promptness, knowledge, and... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction and calling it "the... See more

Application

People report positive experiences with the app, finding it easy to use and helpful for tax filing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every year, like clockwork, I witness people scrambling to do their taxes, stressed out and with no help. I cannot emphasize enough how opposite my experience of filing taxes has been since I began my... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-r... See more

Company replied

Rated 5 out of 5 stars

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I woul... See more

Company replied

Rated 5 out of 5 stars

I am so pleased dealing with Keeper! After my unfortunate experience filing my taxes with someone local, because I am new to this, and was really looking for guidance. Keeper was able to help me amen... See more

Company replied


Company details

  1. Accounting Software Company

About Keeper

Written by the company

Keeper: Taxes for Freelancers, Contractors & Solopreneurs

Track expenses, unlock tax savings, file personal and business taxes, and get expert tax advice—all in one simple, intuitive platform built for self-employed workers.

Automated expense tracking

Automatically find, categorize, and track tax-deductible business expenses from your connected accounts. Keeper helps freelancers and self-employed workers uncover deductions year-round without spreadsheets or manual bookkeeping.

Real-time tax estimates

See how much you owe. No more quarterly tax confusion or April 15th surprises.

Expert-led tax guidance & support

Every Keeper tax return is reviewed and signed by an in-house tax professional who specializes in complex tax situations. Book a video call with your dedicated tax expert for 1-1 guidance with estimated quarterly taxes, multi-state filing, strategic tax planning, or more. Need instant answers? Consult our AI tax assistant 24/7 for immediate guidance on tax questions specific to your situation.

File with confidence

File federal and state tax returns with software built for 1099 income, LLCs, investments, rental properties, and other complex tax situations. Every return is reviewed by a tax professional for accurate, optimized tax returns every time, at a fraction of the cost of an accountant.

Free Trial Offer

Try Keeper free for 14 days!

Not happy? Cancel anytime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Awesome

Filing with Keeper was so easy and stress free and they found more tax deductions than I did originally on my own. Thank you, Keeper, you are awesome.

April 11, 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that you had such a smooth experience with Keeper and that we could help uncover additional deductions for you. Our goal is always to make tax season as stress-free as possible, and it’s wonderful to know we succeeded in that for you. We truly appreciate your trust and look forward to serving you again in the future!

Rated 5 out of 5 stars

Simplest tax experience ever.

Quite possibly the easiest filing taxes has ever been. The fact that I could directly connect my business accounts and go item by item to itemize and still have their team check behind me to make sure I'm not missing anything was incredible. 10/10 recommend! (And this is coming from someone who hates doing this kind of administrative stuff - creative!!)

April 10, 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that our system made tax filing easier for you, especially as someone who typically isn't a fan of administrative tasks. It’s great to know that the seamless integration with your business accounts and the added support from our team made the process smooth and stress-free. We’re so glad we could help, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

I left the Intuit ecosystem…

I left the Intuit ecosystem because it was just way too clunky and broken. Moving to Keeper was like a breath of fresh air and made the tax filing experience way easier for me.

April 10, 2025
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Reply from Keeper

Thank you for sharing your feedback! We're thrilled to hear that your transition to Keeper has made your tax filing experience smoother and more efficient. We strive to create a streamlined, user-friendly process, and it’s great to know that it’s meeting your needs. We appreciate your insights and are always here to continue improving your experience.

Rated 5 out of 5 stars

Keeper made it so easy to read the…

Keeper made it so easy to read the language of my tax forms and submit all my information seamlessly. I love that It helps me keep up to date and track my deductions real-time.

April 10, 2025
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Reply from Keeper

Thank you for sharing your experience! We're thrilled to hear that Keeper has made managing your tax forms easier and more efficient. It's great to know that the real-time tracking of deductions is adding value to your experience. We’re always aiming to simplify the process, and your feedback lets us know we’re on the right track.

Rated 5 out of 5 stars

This was my second year filing with Keeper and it only got easier...

This was my second year filing with Keeper, and it only got easier! I'm obsessed with this platform.

April 10, 2025
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Reply from Keeper

Thank you for your kind words! We’re thrilled to hear that your second year with Keeper was even easier and that you’re enjoying the platform. It’s always our goal to make the filing process as seamless as possible, and it’s great to know that we’re meeting that standard for you. We appreciate your continued trust in Keeper, and we look forward to supporting you again next year!

Rated 5 out of 5 stars

Keeper was the best deal I found in…

Keeper was the best deal I found in terms for quality tax filing for our personal taxes and small business tax filing.

April 10, 2025
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Reply from Keeper

Thank you so much for sharing your experience! We're thrilled to hear that you found Keeper to be the best value for both your personal and small business tax filing needs. We're committed to providing high-quality service, and it's great to know that our efforts made a difference for you. We truly appreciate your feedback!

Rated 5 out of 5 stars

Smooth tax filing

Keeper made all my business expenses super easy to keep track of. Doing taxes with them went a lot smoother than I was expecting. The AI box answered all my questions and if needed additional help would submit my request and within 1 day I would get a response. Highly recommended!

April 9, 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that Keeper made tracking your business expenses easier and that our AI assistant was able to assist you effectively. It's great to know that the process of doing taxes was smoother than anticipated. Your feedback means a lot to us, and we're glad to have been able to support your business needs. We truly appreciate your recommendation!

Rated 5 out of 5 stars

It makes the process easy

It makes the process easy. It's quick and efficient. Taxes used to take days, now it takes a few hours.

April 9, 2025
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Reply from Keeper

Thank you for sharing your experience! We're thrilled to hear that our process has made tax filing faster and more efficient for you. We always aim to provide a smooth, time-saving service, and it's great to know we're hitting the mark. We appreciate your feedback!

Rated 5 out of 5 stars
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Reply from Keeper

Thank you for your feedback! We're thrilled to hear that you found the experience easy to use and neat. We strive to make things as seamless and user-friendly as possible, and it's great to know we've met your expectations.

Rated 5 out of 5 stars

I work a W2 and a 1099 job

I work a W2 and a 1099 job, so it can be confusing. Keeper keeps track of all my deductions and walks me through my tax filing. It definitely pays for itself in terms of convenience and finding deductions that I was not even aware existed

April 9, 2025
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Reply from Keeper

Thank you so much for sharing your experience with Keeper! We’re thrilled to hear that it’s helping you navigate the complexities of managing both your W2 and 1099 income. It’s great to know that the tool is not only keeping track of your deductions but also uncovering opportunities you may have missed. We’re committed to making the tax process as seamless as possible, and it’s wonderful to see that our service has provided value for you!

Rated 5 out of 5 stars

Keeper is an intuitive and friendly…

Keeper is an intuitive and friendly service. AI is within the system is knowledgeable. They are expanding to include SCorps and have Accountants available for consultation.

April 9, 2025
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Reply from Keeper

Thank you for your kind feedback! We're thrilled to hear that you found our service intuitive and helpful. We're excited about the upcoming expansion to include S-Corps and the addition of accountants for consultation, and we look forward to continuing to meet your needs.

Rated 5 out of 5 stars

Thanks for giving us the ability to do…

Thanks for giving us the ability to do our taxes swiftly and at ease! Keeper is the best!!

April 7, 2025
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Reply from Keeper

Thank you for your kind words! We're thrilled to hear that Keeper made your tax experience quick and easy. It's our goal to provide a seamless experience, and we're so glad we could help. We appreciate your support!

Rated 5 out of 5 stars

Awesome system

Awesome system. easy to use and fast.

April 8, 2025
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Reply from Keeper

Thank you so much for your kind words! We’re thrilled to hear that you found the system easy to use and fast. Your feedback means a lot to us, and we’re happy to know it’s working well for you!

Rated 5 out of 5 stars

Excellent service for my taxes this…

Excellent service for my taxes this year.

April 8, 2025
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Reply from Keeper

Thank you for sharing your experience! We're so glad we could assist with your taxes this year. It's great to know our service met your expectations, and we appreciate your trust in us.

Rated 5 out of 5 stars

Lazy, but in the best way possible!

That was honestly the easist my taxes have ever gotten done, and one of the trickiest tax years for us to date, too - so that makes it even more impressive! I feel pretty lazy right now, but in the best way possible!

April 8, 2025
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Reply from Keeper

Thank you for the wonderful feedback! We're thrilled to hear that we could make a tricky tax year so much easier for you. It's great to know our service helped simplify things, and we're happy you could experience a little bit of relief in the process! We truly appreciate your kind words.

Rated 5 out of 5 stars

I hate doing taxes with a passion…

I hate doing taxes with a passion especially because I'm not the most organized person. This made it so simple and I absolutely loved it. Thanks Keeper!!

April 8, 2025
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Reply from Keeper

We’re so glad we could make the process easier for you! We know taxes can be a hassle, especially when staying organized is a challenge, so it’s great to hear that our service helped simplify things. Thank you for choosing Keeper – we’re happy to have made this less stressful for you!

Rated 5 out of 5 stars

Process was smooth and easy.

Process was smooth and easy. Having the Keeper app to track my deductions is great!!

April 8, 2025
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Reply from Keeper

Thank you for your feedback! We're glad to hear the process was smooth for you and that the Keeper app helped make tracking deductions easier. We appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

Keeper tax isn’t worth your time

I spent an afternoon doing my taxes on Keeper. The next day I find out they can’t file my return. Why? Because they say the state I live in requires I file married, filing jointly rather than married, filing separately. Why wait until I spent hours on prepping records, etc? All you need to do is have a pop up box when someone puts that state in and chooses married, filing separately. Even though this is incorrect. Had to spend more time filing through Turbo Tax. Just needed to answer a few more questions. Don’t bother with keeper. Waste of time.

April 6, 2025
Unprompted review
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Reply from Keeper

I’m really sorry for the frustration this caused. You're absolutely right that having a pop-up to catch that issue earlier would have saved you time, and I will definitely pass this feedback along to our team to improve the process moving forward. I wish we could have assisted you fully this time, and I'm sorry we couldn’t meet your needs!

Rated 5 out of 5 stars

I fricken love this service!

I fricken love this service!

I've used Keeper for 3 years now and I couldn't be more pleased. It makes gathering information so quick and easy. AND they file taxes for you? Seriously, it's great!

April 7, 2025
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Reply from Keeper

Thank you so much for your kind words! We’re thrilled to hear that Keeper has been helpful for you over the past three years. Making tax prep easier and more efficient is exactly what we aim for, and we're glad to know it's working well for you!

If you ever need anything or have questions, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Keeper is heavensent for years where I…

Keeper is heavensent for years where I freelance heavy. I've been able to write off what I didn't know I could, and all my documents are nice and neatly sorted.

April 7, 2025
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Reply from Keeper

Thank you so much for the great feedback! We’re so happy to hear that Keeper has made a difference during your busy freelance years. It’s awesome to know that you’re getting the most out of your deductions and keeping everything organized!

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