This is a superb product and service. Over many years I have tried a variety of solutions mostly VPN and smart DNS services all with varying degrees of success. This just works seamlessly pret... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted to share some positive feedback regarding my recent experience with Miha at keepyourhomeip.com. He was incredibly patient and took the time to truly understand my issue rather than just givin... See more
Company replied
I would like to hug and thank everyone who made this setup possible. It allows me to care for my mom in France-something that wouldn't have been possible otherwise due to regional restrictions by my e... See more
Company replied
Mark was incredibly helpful on our call. There were some issues with my laptop and so needing to use my phone meant we had to be cut off, then had to rejoin a few times. He was very patient and profes... See more
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Company details
Written by the company
KeepYourHomeIP offers private VPN infrastructure and Internet security that are easily accessible to everyone. KeepYourHomeIP protects you from online threats, geolocation restrictions, and surveillance.
Contact info
Zodiakplein 44, 2516CD, Den Haag, Netherlands
- support@keepyourhomeip.com
- keepyourhomeip.com
4.7
Excellent
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy to use once setup
June 6, 2025
Reply from keepyourhomeip
Dear Cornelius,
Thank you for your feedback!
We're happy to hear you found our VPN solution easy to use.
If you ever need any assistance, please don’t hesitate to reach out.
Thank you for choosing KYHIP for your VPN needs.
~Maria & KYHIP Support
This has made my transition of moving…
This has made my transition of moving out the country possible and still maintain access to my work , so happy with the product up until now been using is solid for 2 months and haven’t had any issues yet and hopefully I never will
June 3, 2025
Reply from keepyourhomeip
Dear Charmaynne,
Thank you so much for sharing your experience.
We’re thrilled to hear our VPN product has helped make your transition smoother and that everything has been functioning without any issues.
Wishing you continued smooth and dependable service!
Thank you for choosing KYHIP for your VPN needs.
~Maria & KYHIP Support
Great Experience!
Great Experience!
I had very nice communication. The devices work perfect. Thanks so much.
August 12, 2025
Unprompted review
Reply from keepyourhomeip
Dear Nicolas,
Thank you so much for your wonderful feedback!
We’re glad to hear you had a great experience and that the devices are working perfectly for you.
If you ever need any help or have questions, don’t hesitate to reach out.
Thanks again for choosing KYHIP!
~ Maria & KYHIP Support
The customer service is very poor and…
The customer service is very poor and also too costly
June 3, 2025
Reply from keepyourhomeip
Dear Goutham,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience with our support team did not meet your expectations. We strive to provide quality support at a fair price and would appreciate the opportunity to better understand where we may have fallen short.
We did reach out by email for clarification, as our records show our last interactions were a successful support session in March 2025, followed by a session scheduled and cancelled by you in April. Since then, we have not received any further communication and were not aware of any outstanding issues. If something was missed, we would genuinely like to address it and resolve any concerns you may have.
We value your input and encourage you to share more details about your experience, so we can work to improve our service for you and all our customers. We look forward to the opportunity to make things right.
~Maria & KYHIP Support
Good product
Good product, it works! Hopefully they will update their software so that the link processing is more automatic. More plug and play, less manual inputs, example going to different websites, then shutting down kill switches and reactivating etc. Maybe it's just a tech thing, but more single integration. Great product though! Works great and super portable
July 20, 2025
Reply from keepyourhomeip
Dear Joseph,
Thank you for your positive review. We are glad to hear the product is working well for you.
Could you please share a bit more about what you mean by “link processing”? Your feedback will help us focus on making the most relevant improvements.
We appreciate your support and look forward to continuing to improve KYHIP for you.
~Maria & KYHIP Support
Reliable
These guys are so kool, i have 0 problems with my router , i work remote and i go from country to country. If i ever need anything they are always there.
July 10, 2025
Reply from keepyourhomeip
Dear Jean,
Thank you for your wonderful feedback!
We're delighted to hear that your routers are providing you with a seamless experience, especially while you’re working remotely and traveling between countries.
It means a lot to us that our team has been reliable whenever you’ve needed assistance. We're always here to support you.
Wishing you continued smooth connections and safe journeys!
~Igor & KYHIP Support Team
So happy I found this
This is the best device and after I tested it out a few times I became comfortable with the set up and instructions. The first time trying it out when I was out of the country was seamless. This is a game changer to be able to work from anywhere.
July 4, 2025
Reply from keepyourhomeip
Dear Danielle,
Thank you for sharing your experience! We’re thrilled to hear that the setup and instructions were easy to follow and that everything worked seamlessly when you used it abroad for the first time. It’s great to know our device is helping you work from anywhere – that’s exactly what we aim for!
We truly appreciate your feedback and are here if you ever need assistance.
~Miha & KYHIP Support Team
Reply from keepyourhomeip
Dear Bahaa,
Thank you so much for your kind words!
We’re delighted to hear that you had a positive experience with our support team.
Providing friendly and helpful service is very important to us, and we look forward to continuing to assist you in the future.
~Igor & KYHIP Support Team
Great service
Great service! Super easy to set up, and now I can use my home internet from anywhere. Works fast and stable, perfect for traveling.
July 17, 2025
Reply from keepyourhomeip
Dear Alex,
Thank you for your kind words and for sharing your experience.
We’re glad to hear that the setup was easy and that you’re enjoying fast and stable performance while traveling. It’s great to know KYHIP is making your trips more convenient!
Thank you once again for choosing KYHIP for your VPN needs.
~Miha & the KYHIP Support
I’m very happy about their services so…
I’m very happy about their services so far. The devices all work well and the support is fast for me. But I do recommend Maui , it’s much faster than capri
June 25, 2025
Reply from keepyourhomeip
Dear Jingran,
Thank you for your kind words and for sharing your experience.
We're delighted that our devices and support have met your expectations.
We appreciate your recommendation of the Maui model, which indeed delivers faster performance than Capri due to its advanced hardware.
Thank you once again for choosing KYHIP for your VPN needs.
~Maria & the KYHIP Support
Great privacy and security
Secure, fast, smooth connection. I don’t make a lot of demands, it works as advertised.
April 4, 2025
Reply from keepyourhomeip
Dear Andrew,
Thank you for your positive feedback.
We're glad to hear that your VPN connection is secure, fast, and smooth, and that our products and service meet your expectations.
If you ever need any assistance or have questions, feel free to reach out.
~Maria & the KYHIP Support
Excellent VPN Service
Reliable service. I switched to keepyourhomeip about two years ago and never looked back. Nothing to say about customer service because I never needed it.
July 14, 2025
Reply from keepyourhomeip
Dear Bianca,
Thank you so much for your kind review!
We’re thrilled to hear that you’ve been using KeepYourHomeIP for two years without a hitch — and that everything has worked so smoothly you haven’t even needed to contact support. That’s exactly the kind of experience we aim to deliver.
We truly appreciate you being with us, and we’re here if you ever need anything in the future.
~ Miha & the KYHIP Support Team
Not good service
Not good service. I still have the problem. I work in IT and I'm being treated like a noob. My speeds are still extremely slow and it is not my set up or my two providers.
I need assistance.
June 23, 2025
Reply from keepyourhomeip
Dear Pablo,
Thank you for your review, and we’re very sorry to hear that your experience hasn’t met expectations.
We truly regret that you’re still facing issues, and we apologize if our communication came across as anything less than respectful. That was never our intention.
Please don’t hesitate to reach out to us directly—we’d like to try to resolve this for you as soon as possible.
~Miha & the KYHIP Support
The setup was very easy using the video
The setup was very easy using the video. I tested it remotely from a different town and it worked, showing the IP address from the base unit.
June 14, 2025
Reply from keepyourhomeip
Dear Allen,
Thank you so much for your feedback!
We’re glad to hear the setup video made the process easy and that everything worked perfectly during your remote test.
Enjoy your secure connection and thank you for choosing KYHIP for your VPN needs.
~Maria & the KYHIP Support
Great and easy experience from my…
Great and easy experience from my perspective. Amazing support team. Since I have been using it it made my life easier and safer. 100% guaranteed. Fast and reliable and I can connect via Ethernet and WiFi.
June 7, 2025
Reply from keepyourhomeip
Dear Maria,
Thank you so much for your wonderful review!
We’re delighted to hear that your experience with our VPN service and our support team has been positive, and that your device has made your digital life both easier and more secure.
Your feedback is greatly appreciated, and we’re here to help whenever you need us!
~Maria & the KYHIP Support
KYHIP is a great product
KYHIP is a great product , defenitly recommand this if you want to hide your IP.
Support is really quick and very responsive.
April 21, 2025
Reply from keepyourhomeip
Dear Manoj,
Thank you for your feedback.
We're happy to hear that you're satisfied with KYHIP and that it’s helping you achieve the privacy you’re looking for.
If you ever need assistance or have any questions, don’t hesitate to get in touch.
~Miha & the KYHIP Support
It did everything it said it would do
June 7, 2025
Reply from keepyourhomeip
Dear Mike,
Thank you for your feedback.
We’re glad to hear that the KYHIP VPN solution met your expectations and delivered as promised.
If you need any support or have questions, feel free to reach out.
~Maria & the KYHIP Support
Great Support After Initial Issues
I initially left a negative review out of frustration, but I want to update it to say thank you. I truly appreciate the support I received in resolving the issue and the understanding shown toward my situation. Your quick response and willingness to help made a big difference. Thank you again for your assistance!
June 27, 2025
Unprompted review
Reply from keepyourhomeip
Dear Noza,
Thank you for updating your review and for giving us the opportunity to address the issue.
We truly appreciate your patience and the chance to make things right. It’s great to hear that the support you received made a meaningful difference. Your feedback is incredibly valuable, and we’re glad we could help you get back on track.
~Miha & the KYHIP Support
It Works!
I have twice traveled out of the US and was able to continue working as if I were at home, in Texas. The customer service and support has been exceptional and I am very glad I got KYHIP.
June 1, 2025
Reply from keepyourhomeip
Dear June,
Thank you for your wonderful feedback!
We’re delighted to hear that KYHIP has allowed you to work seamlessly while traveling, as if you were still at home in Texas, and that our support service has made a positive impact on your experience.
We truly appreciate your kind words and your trust in KYHIP.
~Maria and the KYHIP Support
Love the customer service!
Love the customer service! They are quick and knowledgeable and get me through a lot of my VPN hiccups! Everyone should invest
June 1, 2025
Reply from keepyourhomeip
Dear Nana,
Thank you so much for your kind words and support!
We’re happy to hear that our team has been able to help you navigate your VPN challenges quickly and effectively.
Your recommendation means a lot to us, and we’re here whenever you need assistance.
Thank you for choosing KYHIP!
~Maria & the KYHIP Support
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