My child loves this app. We’ve tried a few apps and this one is by far the best. It keeps my child engaged within her attention span and has so many learning activities that my child likes to personal... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My daughter loves this she learns a lot a it keeps her head on straight when she is just only 4 years old. I really didn’t want to send her to a preschool due too all things that’s going on in them n... See more
Company replied
One of the best apps for children to learn on hands down!!! Covers everything they need to know plus extra (recycling, coloring in the lines, etc) great for children homeschooling!!
Company replied
Excellent customer support! I had an issue with an unexpected subscription charge and contacted the Keiki support team. They were very kind, patient and helpful throughout the whole process. My... See more
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Company details
Written by the company
Welcome to Keiki World — the ultimate learning app for kids! Fun learning games, colorful worksheets, and interactive cartoons help your little one master preschool basics while developing creativity, problem-solving, and confidence. Designed by early learning educators, the Keiki World learning approach combines daily consistency, future-ready skills, and screen-free activities, creating a safe, ad-free space trusted by over 12 million families worldwide.
Contact info
GREG TOWER, Floor 2, 1065, Nicosia, Cyprus
- support@keiki.app
- keiki.app
Turn playtime into a growth adventure
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Value for money
September 3, 2026
Reply from Keiki World
Hello, and thank you so much for your kind feedback!
We’re really happy to hear you’re enjoying Keiki. 🌱
suggestion
I understand the variety of games to keep interest however if there can be a structure in completing each game allowing proof of progress that would be good...
September 2, 2026
Reply from Keiki World
Hello! We really appreciate your wonderful feedback! 😊
We deeply value your input. It helps us see where we can improve and enhance the Keiki experience for all families. I’ve shared your comments with our team, and they’ll review them carefully as we work on making things better. 🌱
We’re so happy to have you with us! 💛
Scammers
I was charged an additional amount that I did not authorise. I signed up for the programme, only to realise within a minute literally that it was not what I had expected and was far too basic for my child.
I contacted the company immediately by email to request cancellation and a refund. Despite this, I was informed that their policy is that refunds are not available. This is extremely disappointing, particularly as I had used the app for no more than a minute and contacted them almost immediately after the payment was taken from my account.
As a single mother of two living on a low income, this unexpected charge is a significant financial burden, and I simply cannot afford to lose money on a service I did not intend to continue using and cancelled almost immediately.
In my experience, the app was of very little use, and the customer service I received was equally frustrating. I was unable to speak to anyone by telephone, and my interactions appeared to be entirely automated.
I would strongly advise others to exercise caution before signing up, carefully check the terms and charges at checkout, and be aware that obtaining a refund may prove extremely difficult, even when cancellation is requested almost immediately.
September 1, 2026
Unprompted review
Reply from Keiki World
Hello Hayley!
We are truly sorry to hear about your experience and understand how frustrating unexpected charges can be. Transparency is extremely important to us, and all subscription terms, pricing details, and renewal conditions are clearly displayed on the checkout screen before any purchase is finalized. Charges are only processed once explicit consent is provided.
We would love the opportunity to look into your case directly and help resolve this for you. Please contact our Support Team at trustpilot.support@keiki.app (mailto:trustpilot.support@keiki.app) with the email linked to your account so we can look into the issue and assist you further.
We’ve also requested your current email address through Trustpilot. Once we receive it, we’ll be able to check your account details and better understand how we can help.
We look forward to hearing from you! 🌱
Amazing thank you
September 2, 2026
Reply from Keiki World
Hello! Your kind words made our day — thank you! 🥰
Knowing that your little one is having fun with Keiki is exactly what we hope for! We hope there are many more fun learning moments ahead for your family!
We truly hope you continue enjoying everything Keiki has to offer! 😊
It has been a great app for my child.
September 2, 2026
Reply from Keiki World
Hello! We really appreciate your wonderful feedback! 😊
We’re so glad your little one is having fun while learning with Keiki! We put a lot of care into creating activities that are both educational and enjoyable for children.
We’re so happy to have you with us! 💛
Reply from Keiki World
Hello Shasta, and thank you so much for taking the time to leave us such kind feedback! 💛
It truly means a lot to our team to know that you and your grandson are enjoying Keiki.
We noticed that your written review is very positive, but the star rating seems a bit lower than the feedback itself. We completely understand that this may have been intentional, but we just wanted to check if there was anything we could improve to make your experience even better.
Your feedback is incredibly valuable to us, and we'd love to hear if there's anything we could do differently. If you feel your experience deserves it, we'd also be truly grateful if you could consider updating your rating. Every updated review helps other families discover Keiki and motivates our team to keep improving.
Thank you again for your support and for being part of our community! 💜
With care,
Arthur
The Keiki Team
Reply from Keiki World
Hello, and thank you so much for taking the time to leave such a kind review!
We’re really happy to hear that you’re enjoying Keiki and that you’ve had a positive experience with the app. Your feedback means a lot to our team and motivates us to keep improving. 🌱
Respectfully,
Arthur
The Keiki Team
Grandson loves it.
September 1, 2026
Reply from Keiki World
Hello! We’re so happy to hear that you’re enjoying Keiki! 💛
Hearing that your child enjoys the activities really means a lot to our team. We’re constantly working on new ideas to make Keiki even more engaging for children.
We hope you and your little one continue enjoying Keiki! 💛
My child loves this app
My child loves this app. We’ve tried a few apps and this one is by far the best. It keeps my child engaged within her attention span and has so many learning activities that my child likes to personally pick from because of how fun they are. This is a comprehensive app for necessary learning objectives and has printable home lessons as well. I also love this app because of how effective and fun it is for my child and am happy that we purchased the subscription.
September 1, 2026
Reply from Keiki World
Hello Hannah, and thank you for taking the time to share your experience with us!😊️
We’re so pleased to hear that Keiki has been helpful and entertaining for your little one. Your support means a lot and helps our team stay motivated to keep improving Keiki.
We wish you and your little one lots of joyful moments ahead!💛️
Reply from Keiki World
Hello and thank you for your lovely review! It truly means a lot to us.
We’re so pleased to hear that Keiki has been helpful for your little one.
Your feedback encourages us to continue creating meaningful experiences for little learners.
We truly hope you continue enjoying everything Keiki has to offer! 😊
Reply from Keiki World
Hello and thank you for your feedback! 😊
We’ll keep working hard to bring even more fun and engaging activities to Keiki!
Wishing your family lots of fun and happy learning moments!
Good para mi beta le encantad
September 1, 2026
Reply from Keiki World
Hello, Albana! It’s wonderful to receive feedback like this — thank you!
We’re happy that your child has found activities they genuinely enjoy!
Your support means a lot and helps our team stay motivated to keep improving Keiki.
Thank you again for choosing Keiki for your family!
Reply from Keiki World
Hello, and thank you for reaching out!☀️
We’re so happy to hear that you’re enjoying Keiki and that it’s helping with your child’s learning! 🌱 Your kind feedback means a lot to our team, and we truly appreciate you taking the time to share it with us.
Warmly,
Arthur
The Keiki Team
It helps my child learn and I love it
August 31, 2026
Reply from Keiki World
Hello and thank you so much for your kind words! 💛
We’re thrilled that the activities have been a good match for your child!
Your support means a lot and helps our team stay motivated to keep improving Keiki.
Thank you again for choosing Keiki for your family!
Perfect for my children
August 31, 2026
Reply from Keiki World
Hello and thank you for taking the time to share your experience with us!
It’s wonderful to know that the activities have become a fun part of your children’s day!
Feedback like yours motivates our team to keep improving and creating new experiences for families.
Wishing your family lots of fun and happy learning moments!
Reply from Keiki World
Hello and thank you for being part of the Keiki family! 💛
It means a lot to us to know that your child is enjoying their time in the app.
We’re always looking for ways to make learning feel more fun and natural for children.
We hope Keiki continues to bring lots of smiles to your family!
Reply from Keiki World
Hello and thank you for your lovely review! It truly means a lot to us💛️
Hearing that your child enjoys the activities really means a lot to our team.
Comments like yours inspire us to keep developing new activities for families to enjoy.
We hope your family keeps having a wonderful time with Keiki!
Reply from Keiki World
Hello Zamile,
It’s wonderful to hear that Keiki continues to be a good fit for your child! 🌱 We’re happy to know that the content remains suitable for their age and learning needs.
For any questions or additional feedback, feel free to reach us at trustpilot.support@keiki.app.
Enjoy your day!💛️
Reply from Keiki World
Hello! We really appreciate your wonderful feedback! 😊
We’re especially happy that the content has been engaging for your child. Feedback like yours motivates our team to keep improving and creating new experiences for families.
We hope you and your little one continue enjoying Keiki! 💛
My daugther is enjouying it.
August 30, 2026
Reply from Keiki World
Hello! We’re so happy to hear that you’re enjoying Keiki! 💛
It’s wonderful to know that the activities have become a fun part of your child’s day! Feedback like yours motivates our team to keep improving and creating new experiences for families.
Wishing your family lots of fun and happy learning moments!
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