Keitaro Tracker Reviews 51

Great support. Been with them for 5 years. Always respond and help when there is an issue

I've been a Keitaro user and was very satisfied with the platform until recently. However, critical technical issues have made it completely unreliable for the past 15 days:

Critical Issues:
Inaccurate cost attribution from traffic sources
502 errors on S2S conversion tracking
Frequent communication failures with ad platforms
Data inconsistencies affecting campaign optimization

Support Response:
The support team acknowledges the issues and says 'developers are working on it' but provides:

No timeline for resolution
No temporary workarounds
No updates on progress
No escalation options

Business Impact:
As a performance marketer, I cannot properly optimize campaigns without accurate tracking data. This means I'm losing money every single day while waiting for a fix that may never come.

Current Status:
After 15 days of back-and-forth with no resolution in sight, I'm actively evaluating alternative tracking solutions. I gave them until Monday to either fix the issues or provide a concrete timeline - otherwise I'm migrating.

Recommendation:
Great product when it works, but if you rely on accurate tracking for your business, be aware that critical bugs may take weeks (or longer) to resolve with no accountability from support.

I hope Keitaro addresses these issues because the platform has potential, but right now it's unusable for serious media buyers.

They are scammer i asked for refund and they didnt give me funds back and yes its shitty tracker with other words

The best tracker in the world, fast, easy understanding , minimalistic!

I have been using this tracker for more than 5 years now, it fulfills all tasks, and more often even more. I had experience of using different trackers, but I chose Keitaro.

It may well, fulfill almost all requirements, because functionally it is overflowing.

Also a special thanks to the support staff, we had a major problem and on the weekend, after working hours, a support staff member took time out of his day to help us <3

I've been using this tracker for a while now, and I’m genuinely impressed with how reliable and user-friendly it is. The features are exactly what I need, and everything runs smoothly. What really stands out, though, is the customer support team. They've helped me several times with issues I didn’t fully understand, always responding quickly and patiently explaining everything. Their support is not only helpful but also very friendly and professional. It's rare to find such a dedicated team behind a product. Thanks to their help, I feel confident using the tracker every day. I highly recommend it to anyone looking for a dependable and well-supported tool.

Great experience, one of the best tracker I've ever used. Support is invaluable!

You helped me when I thought I had already killed the database. Thank you, you are the best!

I've been using this tracker for one year. It's easy to use, works well, and doesn't cost much. It met all my expectations and the support is great. They are always available to help and fix problems fast.

i have been working with keitaro for over 2 years , never wanted another tracker they have everything you need and the support is the best i have seen & ofcourse the price is unbeatable !

I’ve been using Keitaro for a while. It’s the best tracking solution for the price! Great design, a lot features. And the best thing is support! Their customer support is fast and super helpful, always has a solution!

Great tracker. Support helped with installation and modifications free and quickly

I'm new to working with tracker. You won't find such high-quality and pleasant support. The guys help set up and figure everything out

I am a freelancer, I needed to use keitaro in my work, in the process questions arose that I could not solve on my own, thanks to the very prompt support of the tracker, everything will work out! I recommend this service because the support will always help with any difficulty)

The best tracker for affs! Well done guys!

Inexpensive great solution and good support

I've been using this tracker for a few years now and contacted tech support on a wide variety of questions. Every time the team responds quickly and they helped me solve even the most unique server related tasks. Thank you guys! Recommend this TDS to all!

Awesome Support, Helped me with the purchase, and explained the details i needed.