Very unprofessional and lead us on to believe the houses is ours. Sent all out paperwork within two days and came back with lies and excuses and sold the house to someone else. The fact that he has... See more
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A big thank you to Mel & Charlene at the Cheshunt branch in selling our house. The sale went through very quickly & efficiently due to Mel's professional approach, she was friendly, honest & guided us... See more
I bought my property through Keith Ian 10 years ago and I made the best decision ever to sell through them last month. They were simply amazing, Everyone on staff were constantly up to date on the pro... See more
The worst estate agent I unfortunately had the displeasure of dealing with. They put my property up for sale, during the process they didn’t provide me with any regular updates or any detailed... See more
Company replied
Company details
Written by the company
Welcome to Keith Ian, independent estate agents with an extensive knowledge of the Hertfordshire area. Founded by the late Keith Sampford and Ian Robertson over thirty years ago, and ably assisted by extremely experienced managers, we pride ourselves on providing a high level of personal service. Whether you are planning on buying, selling or renting we offer the complete service. With an outstanding, experienced team based across our three branches in Cheshunt, Ware and Buntingford, we are readily available to assist you in the process. We embrace change, we're constantly challenging tradition and we have a strong desire to improve the way our industry operates. We do business differently to give your property the edge.
Contact info
84-86 Turners Hill, EN8 8LQ, Cheshunt, Hertfordshire, United Kingdom
- 01992 640505
Very unprofessional and lead us on to…
Very unprofessional and lead us on to believe the houses is ours. Sent all out paperwork within two days and came back with lies and excuses and sold the house to someone else. The fact that he has the audacity to blame me. The least they could have done was be honest with us without leading as our and wasting our time.
Rubbish, dishonest and rude.
Will never trust them again!
A big let down
June 16, 2023
Unprompted review
I bought and now sold through Keith Ian!
I bought my property through Keith Ian 10 years ago and I made the best decision ever to sell through them last month. They were simply amazing, Everyone on staff were constantly up to date on the progress of my sale and I relied heavily on thier expert negociating skills.
December 19, 2022
Unprompted review
They have been nothing but helpful and…
They have been nothing but helpful and accommodating with selling my and my partners home.
Thank you for making this an easy ride
September 1, 2022
Unprompted review
This is the second house I've sold…excellent
This is the second house I've sold through keith ian, cannot fault them in any way, Mel and Charlene were extremely helpful, sold my mum's house quickly, in fact all the staff were polite & professional, would definitely recommend them
September 10, 2022
Unprompted review
Excellent agent
Excellent service good feedback on all viewings. All involved were a pleasure to deal with
July 13, 2022
Unprompted review
Awful experience…
The worst estate agent I unfortunately had the displeasure of dealing with.
They put my property up for sale, during the process they didn’t provide me with any regular updates or any detailed feedback on the viewings.
I then decided to let my property with them, I had to chase to even get it advertised online. Adrian who works in lettings is incompetent and unable to even respond to emails. Not entirely sure if he has any lettings experience.
Plenty of other estate agents in the area who are far better, AVOID this company!!!
June 17, 2022
Unprompted review
Reply from Keith Ian Partnership - Cheshunt
Dear Nadeem, as mentioned in my previous email to you I am very disappointed you feel this way. We had received two offers on your property both of which were far too low but still we were getting interest.. We had four viewings over the space of 8 days all of which you were aware of. Feedback was emailed over to you within 48 hours as the viewings were on a Saturday. Your tenant only gave us access on Saturdays which made viewings difficult and not to upset your tenant I agreed to this in case he halted all viewings!
I am very sorry you feel this way and as you can see from other reviews our business is conducted to a very high standard.
I wish you all the best for the future.
Cheshunt branch is providing a…
Cheshunt branch is providing a fantastic service. Highly recommended.
June 15, 2022
Unprompted review
Keith Ian Top Agent
A big thank you to Mel & Charlene at the Cheshunt branch in selling our house. The sale went through very quickly & efficiently due to Mel's professional approach, she was friendly, honest & guided us throughout the sale from start to finish. We can highly recommend Keith Ian as the top Estate Agent in this area. If only the agent in Norfolk where we purchased was as good!
January 26, 2022
Unprompted review
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