Keith Prowse Reviews 

1,489
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

5-stars for an incredible experience at Wimbledon, we booked The Lawn through Angelika at Keith Prowse. Worth. Every. Penny. Blown away by the attention to detail, the premium feel, the comfort, the f... See more

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Rated 3 out of 5 stars

Loved the friendliness of staff quality of seats at Eastbourne. Did not love the catering no breakfast and all stated allergies were ignored so couldn't access anything on the menu for either lunch or... See more

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Rated 5 out of 5 stars

Gemma Scott and the team at Keith Prowse gave us a truly memorable Wimbledon experience. Securing prime court tickets early brought peace of mind and allowed us to plan the rest of our UK trip. After... See more

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Rated 5 out of 5 stars

Once again our Wimbledon visit arranged by Sophie Watson at Keith Prowse more than lived up to expectations. The arrangements were perfect. Great seats, the meals at The Lawns were excellent. Cannot r... See more

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Company details

  1. Event Ticket Seller
  2. Event Management Company

About Keith Prowse

Written by the company

We are the official hospitality provider for the ultimate experiences at the most iconic venues and stadiums across the country.

We're...

ALL ABOUT YOU
Every part of your experience should be Memorable, right from the start. We’re only happy when you are.

ALWAYS OFFICIAL
Guaranteeing you the 100% official experience, at every venue, for every event.

HERE TO STAY
The world’s premier venues trust us. With over 200 years in the industry and as part of a leading global business, we’re playing the long game.

EXPERIENCE EXPERTS
No matter which experience you choose, we employ the best, work with the best and consequently offer the best.

NEVER SATISFIED
We love what we do and challenge ourselves every day to do it better. We continually innovate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,489)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Sophie Watson on the Client Services…

Sophie Watson on the Client Services team was incredibly helpful in determining the best tickets for my needs and securing them. Very communicative, an easy process, and highly personalized -- I would highly recommend!

August 6, 2025
Unprompted review
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Reply from Keith Prowse

This is so lovely to read, Zak - thank you so so much for taking the time to write this, which we will pass on to Sophie

Rated 5 out of 5 stars

Sophie Watson - A Star!

The rep Sophie Watson. She was professional, courteous, communicative, thorough, patient and helpful. Sophie walked me through the booking process with ease so I was able to put a deposit and confirm my desired tickets for Wimbledon 2026. My thanks to Sophie for making it a lovely experience.

August 5, 2025
Unprompted review
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Reply from Keith Prowse

This is so lovely to hear and read, Ruth - thank you so much for this, and we will pass your kind words onto Sophie! See you at SW19 next year!

Rated 5 out of 5 stars

Sophie was outstanding...so patient and…

Sophie was outstanding...so patient and so helpful.
Answered every question...I would use her again and again. She is very professional and very responsive.
Great customer service!

July 3, 2025
Unprompted review
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Reply from Keith Prowse

This is amazing to see and read, Charlie - thank you so much for this lovely note, that we will pass on to Sophie!

Rated 5 out of 5 stars

Beatrice and Keith Prowse delivered

I engaged with Beatrice and Keith Prowse in order to organise a trip to Eastbourne Tennis. The prior communication and organisation was great and they served up a treat in terms of the hospitality (pun intended). Everyone had a great day and would gladly recommend based on this experience. Thanks Beatrice, you aced it!

June 23, 2025
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Reply from Keith Prowse

Thank you so much for the lovely review here - and for the epic puns!

Rated 5 out of 5 stars

My experience with purchasing tickets…

My experience with purchasing tickets was excellent. Beatrice Hovell was lovely to work with. She explained all choices in great detail and helped me understand which experience would best fit our group's desires and needs. We chose the Tree House and Court 1 and the day could not have been more perfect. A dream come true thanks to Beatrice and her associates at Keith Prowse.

July 7, 2025
Unprompted review
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Reply from Keith Prowse

Thank you so much for this lovely review, Keely - we will pass this on to Beatrice, and we very much look forward to seeing you again soon!

Rated 5 out of 5 stars

Fantastic trip to the Championships at Wimbledon

My sister and I had a wonderful time over our 2 days at the Championships! The seats were amazing, we couldn’t believe how close we were to the court. It was brilliant to see the likes of Swiatek, Sinner and Shelton in action on No.1 court.

We loved the food at the Lawn and met Jean Michel Roux on the Wednesday, he could tell we had enjoyed his seafood platter. The staff at the Lawn were very nice and made every effort to ensure we had a perfect day.

The heat was quite intense on day 1 and thankfully day 2 the clouds provided some cover. We appreciated the afternoon tea being served late on the Wednesday which allowed us to see both matches and then enjoy the food. (Please keep providing the bottled water which ran out on the Wednesday.)

Many thanks to Sophie Watson and the team at Keith Prowse for your organisation and support. I will be back.

July 9, 2025
Unprompted review
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Reply from Keith Prowse

Thank you so much for this lovely review, Anne Marie - thank you for joining us at Wimbledon, and see you very soon!

Rated 5 out of 5 stars

Amazing Wimbledon experience

Gemma Scott and the team at Keith Prowse gave us a truly memorable Wimbledon experience. Securing prime court tickets early brought peace of mind and allowed us to plan the rest of our UK trip. After facing the challenges of the traditional ticket lottery, we turned to KP and were genuinely impressed. The Lawn and Treehouse offered a relaxing atmosphere with delicious food and drinks, perfect for unwinding between matches. The staff were attentive and responsive to our needs, and Gemma kept me informed every step of the way. From start to finish, the day was seamless.

July 8, 2025
Unprompted review
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Reply from Keith Prowse

Thank you so much for this lovely review, Megan - thank you for joining us at Wimbledon, and we hope to see you again very soon!

Rated 5 out of 5 stars

I got hospitality packages for…

I got hospitality packages for Wimbledon through Keith Prowse. The experience was smooth and the service they provided was great. I had the plesure to communicate with Sophie Watson who was very helpful through the whole process - from booking the experience to sharing information in the time leading to the tournament.

July 1, 2025
Unprompted review
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Reply from Keith Prowse

This is so lovely to hear and read, Deni - thank you, and rest assured we will pass this lovely feedback onto Sophie also!

Rated 5 out of 5 stars

Excellent Service

Arranged a day at Edgbaston on 4th July 2025 for my boss's retirement and Sophie Watson was extremely helpful and nothing was too much trouble. My boss thoroughly enjoyed his day and the hospitality in the Warwickshire Suite was excellent.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to Thank Sophie Watson for…

I would like to Thank Sophie Watson for assisting myself a year ago to book the hospitality for men’s final at Wimbledon. As I had issues booking it on line she kindly assisted. Sophie kept in touch throughout the time leading up to the day. We requested seats behind the service line, we were allocated fantastic seats.
We fully enjoyed the day everything was seamless on the day. The special Thank you to the Rosewater staff, Alice, Megan and Johnny who looked after us on the day table 43. Unfortunately we didn’t meet a former tennis player but got to meet the chef Marcus.
Thank you all will definitely book other sporting events with yourselves and will recommend you to family and friends.
Excellent service a day to remember.

July 13, 2025
Unprompted review
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Reply from Keith Prowse

What a day to attend, Steph! This is so so lovely to read - and we cannot wait to see you at Wimbledon again! Thank you so so much

Rated 5 out of 5 stars

Wimbledon Ladies Final

The most unbelievably positive experience at Wimbledon for the ladies final!
Started planning/booking for Wimbledon in July 2024 as a 60th birthday gift for my husband. My contact has been with Sophie Watson via email and phone, I was impressed with her professionalism and patience walking me through the process of securing tickets and what to expect. There were frequent email updates to keep us in the loop as the event drew closer. Closer to date my husband could not attend the event because of a business trip overseas therefore our eldest daughter and a friend jumped at the opportunity and attended the Ladies Final.
they have been so impressed and so happy .
From the moment they arrived at Wimbledon they have been treated like royalty. The staff was so professional, attentive, efficient and fun to interact with (and they were all dressed in the most beautiful outfits which added to the glamour of the event). The event space was amazing, there was air conditioning which was a nice break from the oppressive heat of London, the food was outstanding. Once we left the hospitality space, a golf cart driver took us to the Centre Court entrance. Our Centre Court seats were greatl!!

Keith Prowse is an amazing organiser. There is not one negative thing they could say about their experience or one thing they could have recommended that they do better. They literally thought of everything and more.
Definitely an amazing experience . Well done Bravo!

July 12, 2025
Unprompted review
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Reply from Keith Prowse

Wow! Thank you so so much, Lucia - this is so so lovely to read, and we cannot wait to see you at Wimbledon again!

Rated 5 out of 5 stars

A full day of food and entertainment

Wimbledon has been on my bucket list for a while. I thought it would be impossible to go especially attempting to make arrangements coming from the US. I inquired through Keith Prowse and the best liaison Sophie Watson contacted me. The experience exceeded expectation!! I will go again in the future.

July 4, 2025
Unprompted review
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Reply from Keith Prowse

This is an amazing read, Nicole - thank you so much for taking the time here, and we look forward to seeing you soon!

Rated 5 out of 5 stars

Keith Prowse epitomizes hospitality excellence

We had the most unbelievably positive experience at Wimbledon. Started planning our trip to Wimbledon in August 2024. From my first interaction with Beatrice Hovell via email and phone, I was impressed with her professionalism and patience walking me through the process of securing tickets and what to expect. There were frequent email updates to keep us in the loop as the event drew closer. My husband has a shellfish allergy and Beatrice and the staff could not have been more proactive and cautious. From the moment we arrived at Wimbledon Treehouse, we were treated like royalty. The staff was so professional, attentive, efficient and fun to interact with (and they were all dressed in the most beautiful outfits which added to the glamour of the event). The event space was gorgeous, there was air conditioning which was a nice break from the oppressive heat, the food was top notch and the cocktails were spectacular. There was plenty of seating which allowed us to meet people from all over the world. There were perks I wasn't even aware of (the pampering area for a quick makeup touchup, the drop shot slide, the sweets room, a storage room so you didn't have to cart your things around, a phone charging station, etc). Once we left the hospitality space, a golf cart driver took us to the Centre Court entrance. Our Centre Court seats were phenomenal!!

We have been to many high end hospitality functions in the States. We've been in the NFL Hospitality Lounge at Super Bowl, attended Horse Racing Triple Crown races, been to a corporate suite at the US Open, but nothing rivals Keith Prowse. There is not one negative thing I can say about our experience or one thing I could have recommended that they do better. They literally thought of everything and then some. It was an amazing day and the hospitality was A++.

July 1, 2025
Unprompted review
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Reply from Keith Prowse

This is SO amazing to read, Anne - notes like this warm our heart. Thank you so much for taking the time here, and we look forward to seeing you again soon!

Rated 1 out of 5 stars

Terrible

Terrible. Waited and waited their website can’t handle the traffic. Got to the pay portion and was booted. Horrid and ruined my chance of planning the package I wanted.

July 14, 2025
Unprompted review
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Reply from Keith Prowse

We are very sorry to hear your experience on our website didn't meet expectations. Premium experiences for The Championships, Wimbledon are in extremely high demand and we receive exceptional website traffic when availability is released.

I believe you have already been in touch to discuss the matter but, if not, please contact us at enquiries@keithprowse.co.uk.

If you are still interested in booking, rest assured we still have availability for Wimbledon and our team will be happy to assist.

The Keith Prowse team

Rated 4 out of 5 stars

Skyline is excellent.

The view from skyline is excellent.
The staff are all extremely helpful.
The only problems were:
The gas bottle for the Guinness was off for 30 minutes on one of the days
There is only one coffee machine and the queue becomes unacceptable for a premium experience.

July 2, 2025
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Reply from Keith Prowse

Thank you for your valued review. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, please don’t hesitate to contact us at enquiries@keithprowse.co.uk - if not already.

Best wishes,

The Keith Prowse Team

Rated 5 out of 5 stars

Had ANOTHER great trip to Wimbledon in…

Had ANOTHER great trip to Wimbledon in July 2025 with help from Sophie W and all the people at Keith Prowse.

The two days we had were fantastic.

We tried the Rosewater Pavillion for the first time and loved the seemingly more relaxed venue and the proximity to the courts - the staff - especially Millie - were great as always and we had a fabulous day.

We also visited the Lawn venue and the food was exceptional - again the staff were great and we liked the idea that it’s open till 9pm now so you can chill after play and wait for your car home.

Hard to choose between the two - maybe doing both is a good idea!!!!

We will definitely be returning next year

July 8, 2025
Unprompted review
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Reply from Keith Prowse

This is so lovely to read, Colin - thank you, and we can't wait to see you again next year!

Rated 5 out of 5 stars

Had another excellent experience!

Had another excellent experience with Keith Prowse at Wimbledon! We used them in 2016 and had a terrific time, so booked a package again with them in 2025. Our rep, Jonathan Gaida, answered all my questions in the months leading up to Wimbledon, and everyone at Keith Prowse, on-site, was super helpful and friendly. our Court 1 tickets were sensational, like right at midcourt, and our Centre Court day seats were good as well.
Highly recommend Keith Prowse!

July 3, 2025
Unprompted review
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Reply from Keith Prowse

This is amazing to see and hear, Michael - so lovely to hear about your stellar experience at SW19

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