Kek Jekkie Reviews 

98
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing plants, they are by far the healthiest plants I have ever received from an online plant shop! Considering the fact that I live far away and during a heatwave. They have amazingly healthy and m... See more

Rated 3 out of 5 stars

the plants were packaged well, but both of my hoyas had rootrot ages ago, one month has passed an I still have to rehab my plants. But I like the system they have were you can still order plants to yo... See more

Rated 5 out of 5 stars

I ordered a Sad plant hoya box and was very impressed! Their sad hoyas looked way better than healthy hoyas sold in other websites. The packaging was immaculate! Best plant packaging I have seen. The... See more

Company details

  1. Interior Plant Service

Written by the company

We are a webshop that specializes in rare aroids and hoyas. Most of these plants are grown in our own nursery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.7

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(98)

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Rated 4 out of 5 stars

healthy plants

The order didn't start right away, after a week. All the plants were healthy. Excellent packaging. The most important plant of the order (Hoya callistophylia) I found it small, some broken leaves. I would remake another order just out of necessity

March 8, 2022
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Reply from Kek Jekkie

Hi Pietro, I'm so sorry to hear that the callistophylla had some broken leaves upon arrival, and that it was smaller than you had expected. Please know that you can always send us an email regarding any issues with your order. We always try to come up with a solution that suits our customer best!

Rated 3 out of 5 stars

The plants where great but the service can be improved

The plants where great and the packing was well done. The shipping was fast once it was sent out. The prices are reasonable as well.
I disliked the lack of communication. I had to ask them for updates on my order after I got no notifications for 10 days, which is the maximum promised delivery time. Another issue I had was the lack of available heat packs even though it was winter time. It felt those where more rare than some plants.
Comparing the service they offer at Marktplaats when it comes to delivery speed and automated tracking of orders I feel there is still room for improvement.
I would order with them again but I might not do it in winter.

February 13, 2022
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Reply from Kek Jekkie

Hi, I'm so sorry to hear that you experienced a lack of communication from us! I just looked up your order, and saw that you placed it on the 15th, and that it got send out on the 26th. However, the maximum promised delivery time is 10 business days, so this does not include Saturdays and Sundays. If it ever takes longer than that, we will obviously reach out to our customers :)
Regarding the heatpacks: we decided not to use these, as we've tested the use of heatpacks before, and they barely changed the temperature inside the box. They are also not really sustainable at all, so we decided to stop using them. As of now, we haven't had any issues since we stopped using them, which we're really glad about! If a plant does get cold damage we will obviously send a replacement or issue a full refund.
I really hope that your plant didn't experience any damage either! Please feel free to reach out to us if it did.

Rated 5 out of 5 stars

Beautiful plants and amazing packaging!

I ordered a Sad plant hoya box and was very impressed! Their sad hoyas looked way better than healthy hoyas sold in other websites. The packaging was immaculate! Best plant packaging I have seen. The plants were ordered in winter and none of them had any cold damage.
Amazing plants, amazing service and I will definitely keep buying plants from here. Highly recommend that you do too :)

January 31, 2022
Rated 5 out of 5 stars

I was pleasantly surprised

I bought two boxes of their „sad plants“ and I was absolutely thrilled by what I got. Some of them were a little droopy but that was nothing that couldn‘t be solved by a little higher humiditiy, stronger light and a good watering.
Besides that the shipping to Germany was very fast and the plants were packed savely and a huge plus is that it was plastic free.
5 of my hoya friends ordered these boxes too, and qualitiywise, all boxes were great.
If I could add one thing that could have been better, I‘d say, that it would have been nice if the plants were shipped with heat packs or if the buyer had the opportunity to add them in cold weathers.

December 13, 2021
Rated 5 out of 5 stars

Perfect

Their plants are healthy and beautiful and they do an amazing at packing. I love this website!

October 27, 2021
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