Material Swapping & Other Practices
Please exercise caution when considering this company. I paid more than ₦7 million for electrical, solar, distribution-board, internet-cabling, and related services. Based on my experience, several materials and services were not delivered or completed as I understood they would be.
I first contacted the company to wire a small semi-duplex and received a quote of approximately ₦11 million, so I hired another electrician. The company later contacted me, and I asked one of its representatives to inspect the work. He strongly criticized the existing installation and recommended additional purchases, including distribution boards and a solar package advertised to me as being offered at a 30% discount. I paid approximately ₦5 million for those items, which remained in the company’s storehouse.
I later asked the company to test about 10 internet cable runs. The quotation contained more than 150 testing-related items. A representative came to the property, tested approximately two cables, and stated that the installation needed to be replaced. Relying on that assessment, I accepted a ₦444,000 quote and paid the required mobilization.
The following day, my original electrician brought an independent tester. The cables tested were found to be working, and the tester observed that only about two appeared to have been crimped during the earlier visit. When I raised this, the company representative apologized but said a refund was unavailable. He instead proposed rerouting the cables because of possible interference from electrical wiring.
I was then informed that the rerouting could not be completed until the POP ceiling was finished. This condition had not been explained before I paid for the work, and I was subsequently offered a separate POP quotation. I declined and arranged for another contractor to complete the POP.
I gave the company another opportunity to handle limited electrical work during the POP installation. Further concerns arose. For example, I was quoted for green 6 mm cable but saw red 6 mm cable on site. I was also charged for AWG cable and repeatedly told it had been installed. When the relevant conduit was later opened, we could not find the cable.
Communication was mainly through a company WhatsApp account and the same representative. He initially spoke as though he were an employee and told me he had lost a promotion because I did not award the company the POP job. I later learned that he was the owner.
I requested refunds or credits for unused and uninstalled materials. I was offered approximately ₦70,000 in credit for materials originally invoiced at more than ₦800,000. I also requested delivery of my fully paid solar equipment and distribution boards. The company stated that deductions could be made from the solar package in connection with other disputed amounts.
This experience caused me significant stress. My advice to prospective customers is to obtain detailed written specifications, photograph materials upon delivery, independently test all wiring before approving replacement work, and take possession of fully paid equipment rather than leaving it in storage.
June 5, 2026
Unprompted review