Kendama London Reviews 121

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently ordered a new Kendama from London Kendama. Previously all other deliveries had been very efficient. However this time, Royal Mail were striking and my package was delayed. I contacted Londo... See more

Rated 5 out of 5 stars

Fantastic friendly service every time! I buy quite a few Kendama's for my son who loves them. Always fast reliable service with a personal twist, nice 'Thank you' notes and occasional extras which ar... See more

Rated 5 out of 5 stars

Didn't know I could have as much fun with a bit of wood!!! Made my first order last week on a recommendation from a family member. Kendama London have a wide range of damas to suit all levels of a da... See more

Rated 5 out of 5 stars

Great variety of products, simple and easy to use website, generous credit system for rewarding customers and personal and friendly customer service. Products arrived quite fast without any issues. Wh... See more

Company details

  1. Game Store

Information provided by various external sources

Kendama London brings you the most extensive collection of premium Kendamas. Krom, Sweets, Kendama Israel, Grain Theory, Kendama USA. Slaydawgs, Pro models, Primes, Terra Pills, Accessories & more available online. Fast Shipping Worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Excellent customer service

I recently ordered a new Kendama from London Kendama. Previously all other deliveries had been very efficient. However this time, Royal Mail were striking and my package was delayed. I contacted London Kendama to inform them of the delay and the response I received was a great example of excellent customer service and communication. Excellent company to buy from, couldn’t recommend more.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Get yourself one!

What a great product and really good fun.
Just starting out on the Kendama but getting into it now!

Be. Is a great advocate for the product.

⭐️⭐️⭐️⭐️⭐️

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic friendly service every time

Fantastic friendly service every time! I buy quite a few Kendama's for my son who loves them. Always fast reliable service with a personal twist, nice 'Thank you' notes and occasional extras which are very much appreciated. I was also Order No. 5000 last year and received a very nice extra gift as a thank you, really nice touch. Would definitely recommend.

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great

They shipped the product very quickly. It took 4 days for it do arrive but that is because of the circumstances the world is in. They completed their job perfectly

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Was really helpful sorting an issue I had with postage and ensured I got exactly what I wanted, no hassle! :)

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

Yeah

Good people, good quality products, no funny business despite current circumstances

April 14, 2020
Unprompted review
Rated 1 out of 5 stars

I received my kendama and the same day…

I received my kendama and the same day the kandama came apart which was pretty frustrating as i waited awhile for it aswell

April 7, 2020
Unprompted review
Kendama London logo

Reply from Kendama London

Hi Josh,

Thanks for taking the time to write us a review.

A kendama coming apart isn't actually a fault! They're designed to come apart so you can restring it, should your string snap or fray, etc.

If you take a look inside your box, at the bottom you'll find a small envelope labelled 'extra string'. On the back, it will have a link to a video of how best to do this if you're unsure.

Alternatively, you can follow this YouTube link – https://www.youtube.com/watch?v=WG1pchECdz0

I do hope this explanation on the basics of kendama construction can somewhat help recover your faith in Kendama London.

All the best, Keep Slayin
Ben

Rated 5 out of 5 stars

which got a 👍👍 and a 😁 from me.

Didn't know I could have as much fun with a bit of wood!!! Made my first order last week on a recommendation from a family member. Kendama London have a wide range of damas to suit all levels of a dama journey. Website is simple to navigate, easy checkout with prompt despatch and delivery, day and a half to be exact, oh and opening my purchase,
a hand written message and a wee doodle which got a 👍👍 and a 😁 from me. Definitely use again.

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

Very good

The kendama came quick and in secure packaging. The product is great now I’m addicted

April 1, 2020
Unprompted review

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