KAS Reviews 227

Brilliant👍🏻

2nd time we've used Kens for fitting a detachable towbar and they provided excellent service as the first time.

I put what I needed doing on a site and the companies gave me quotes for the work. They were the cheapest. But when I went to collect the car, they had no clue on how to tighten the hand break and asked me to check how it felt as the break pad replacement should fix it. This made no sense to me as this was noted in my repair needs and put in with my quote as labour.....if you don’t know how to fix something for certain, don’t claim the work! It passed it’s MOT but wouldn’t have been impressed had the hand break failed again though and they not have a clue how to fix it!

Had a tow bar fitted to our 2017 Land Rover Discovery Sport last year. I asked for the steel bar that was removed as part of the installation to be returned to me, because the steel bar has to be fitted back if we wanted to remove the tow bar and transfer to another vehicle. I called the Carlton office and asked 3 times for it to be returned, each time I was told it would be sorted and they would call me back, they did not!
The plastic cill was cut poorly where the Tow Bar was fitted.

Excellent service. Very knowledge and easy to deal with. Would highly recommend

Ken’s Auto is the best in Nottingham; because they are reliable, knowledgable and trustworthy.

Was so impressed work done to a very high standard highly recommended

Tow bar fitted. Great service

car key was broken in door lock several companies refused because key was too worn, at Kens 30mins and £60 later key cut and working no problem, highly delighted,will be my first choice in future

Do NOT go there, over priced and rude
I brought in my own spare part, and was told fitting the part would be a lot cheaper than formula 1 down the road.
Was charged £50 for the 15 minutes job!! Other garages quoted £20-25, what a rip off! When asked about the price the manager was extremely rude and arrogant. Insisted that was correct, would not accept any reasoning. Very disappointing service. I will never return to such a dishonest garage!!!

They damage car and don't want anything to do with it now they done £170 worth of damage after charging me an extra £25 for work they quoted me £200 I had to pay £225 then they tell me. About the damage but they say it's one of those things that happen broken bumper and reversing sensor they exempt damage I'll take them to court

A prompt and interested response to my requirements and work was completed by folk who appeared to know what they were doing and on time. What more can one ask for?

Lovely customer service very friendly and the prices snd work good quality

Really helpful service that exceeds expectations.

Use kens autos on carlton rd Nottingham twice now and had 2 different tow bars on 2 different car.
No problems or hassle and reasonably price. Waiting for my next car book us in!

Good quality towbar fitted at short notice, efficiently and competitively priced. Many thanks

Had a tow bar fitted did a amazing job .staff polite deffinetly recomend them to anyone they came highly reccomened bye lots off other garages and freinds thanks

We are really pleased with the service and end product we purchased and had fitted through Ken's Auto's many thanks.