I am writing this review to sincerely thank Harry Barlow for being such a helpful, supportive, and professional person to work with. Over time, we’ve faced various challenges — from website issues... See more
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Review summary
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Jake is very friendly and helpful, he goes above and beyond to support our needs, he will go through alternatives at great lengths with both positives and negatives to make sure we get the right item... See more
Company replied
Always reliable service, Our account manager Jo is very pleasant and helpful and finds the best us the best deals she can. Delivery usually next day.
Company replied
Jack at Kent Express is totally amazing! He is always happy to discuss products and offers! I cannot rate Jack highly enough and look forward to placing my weekly order!! Keep up the good work Jack!!... See more
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Company details
About Kent Express Dental Supplies
Written by the company
Kent Express Dental Supplies are your one-stop shop for thousands of quality dental consumables and equipment from the world’s leading brands.
Established back in 1982, we’re one of the industry’s most accomplished and trusted suppliers and one of its biggest champions of sustainability.
From restoratives and endodontics to impression materials and infection control, our comprehensive range will help keep your practice working at max efficiency.
The unique needs of your practice have our full attention! Be prepared for a personalised and enhanced shopping experience like no other.
FREE next day delivery on every online order
Our online store makes ordering your everyday essentials as easy as pie!
Orders placed before 5pm on a weekday (excluding Bank Holidays) are despatched the same day with next working day delivery by courier.
Contact info
Medcare North, Centurion Close, ME8 0SB, Gillingham, United Kingdom
- 0800 028 1181
- sales@kentexpress.co.uk
- kentexpress.co.uk
Our best-selling gloves
4.9
Excellent
457 reviews
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Great website
Great website, finds most things I'm looking for even when I don't know the specific name, unlike other dental websites. Also like that you always know what itmes are in stock or on backorder too. Jack Marchant is great and always responds immediately to emails and is very helpful 👍
September 2, 2024
Reply from Kent Express Dental Supplies
Hi Carole, thanks for the great review!
Reply from Kent Express Dental Supplies
Great to hear, thanks for the review!
Jo is a brilliant account manager
Jo has great customer service skills and is always very helpful and polite. She is always happy to help with different materials and alternatives.
I have already recommended Jo to a few colleagues, and I can definitely say that Jo is a great asset for the Ken Express company.
August 9, 2024
Reply from Kent Express Dental Supplies
Hi Rasoul, thank you so much for taking the time to leave us a review. We're so pleased to hear that Jo is providing great service for you!
very happy with the service
very happy with the service, quality of the products and the prices
August 15, 2024
Reply from Kent Express Dental Supplies
Hi there, thanks for the fantastic feedback!
Super fast delivery and everything we…
Super fast delivery and everything we needed in stock
August 14, 2024
Reply from Kent Express Dental Supplies
Great to hear, thanks for the review Jessica!
Reply from Kent Express Dental Supplies
Hi Varsha, thanks for the review!
Exceptional Service and Quality – A 5-Star Review for Kent Express Company
I had the pleasure of working with Kent Express Company, and I couldn't be more impressed with their exceptional service. From start to finish, their team demonstrated a high level of professionalism, efficiency, and expertise.
The ordering process was seamless, and the customer support team was incredibly responsive and helpful. The delivery was prompt, and the quality of the products exceeded my expectations. It’s clear that Kent Express is committed to providing top-notch service and ensuring customer satisfaction.
I highly recommend Kent Express Company to anyone looking for reliable and excellent service. They have truly earned my trust and appreciation!
August 6, 2024
Reply from Kent Express Dental Supplies
Thank you so much for the fantastic feedback!
Very straight forward and easy to…
Very straight forward and easy to order. Great prices. Jo is always very helpful, shes honestly the best rep anyone could ask for.
August 9, 2024
Reply from Kent Express Dental Supplies
Great to hear - thanks for taking the time to leave us a review!
If it's not in stock, please say so.
I have spoken to Harry, and his explanation for the delay is completely accepted and I apologise for my petulance. Best account manager I should have trusted him to be professional had so I should have spoken to him first! Apologies.
August 8, 2024
Reply from Kent Express Dental Supplies
Hi Richard, thanks for the feedback, we're so sorry to hear this. Your Account Manager Harry will be in touch shortly to try and resolve any outstanding issues.
Apologies again for any inconvenience caused.
Jake is always very helpful with…
Jake is always very helpful with ordering our dental supplies! Thank you for your hard work!
Crown House Dental Practice
August 6, 2024
Unprompted review
Reply from Kent Express Dental Supplies
Great to hear - thanks for the review!
Great service
Great service. Competitive prices. Highley recommend jent Express for all dental needs. Always a pleasure to speak and place orders with Jake. Always there to help with any queries we have at Crown House.
August 1, 2024
Unprompted review
Reply from Kent Express Dental Supplies
Hi Sarah, thank you so much for taking the time to leave us a review! We're so pleased to hear that Jake is providing great service for you :)
Excellent customer service
Excellent customer service
Arjun is my account manager and does a fabulous job always efficient and reliable.
August 1, 2024
Reply from Kent Express Dental Supplies
Great to hear! Thanks for the fantastic feedback :)
Reply from Kent Express Dental Supplies
Thanks for the feedback, we're so sorry to hear this.
We can see your order was placed on the 18th July which included anaesthetic. Due to your order containing anaesthetic, it was on a hold due to temperature regulations which are out of our control.
Apologies again for any inconvenience caused, and please don't hesitate to let us know where we can improve.
Best Customer Service Representative Jake Hooker
Kent Express has consistently been our primary supplier, and our experience with them remains exceptional.
Our representative, Jake Hooker, delivers outstanding customer service, making our business interactions a pleasure. He is highly efficient, always striving to offer the best discounts on products and suggesting more affordable alternatives for high-priced items. Jake simplifies the returns process, ensuring that unwanted items are credited promptly.
Having dealt with numerous representatives across Kent and other suppliers, I can confidently say that Jake is unparalleled in his role.
We highly recommend Kent Express for their superior prices and service. They even strive to price match when possible, ensuring we always get the best deal!
August 1, 2024
Unprompted review
Reply from Kent Express Dental Supplies
Hi Sangita, thank you so much for taking the time to leave us a fantastic review! We'll pass on your kind words to Jake :)
i put my order through jake
i put my order through jake. very good service, he is very helpful, always double check everything before ordering..
July 30, 2024
Unprompted review
Reply from Kent Express Dental Supplies
Hi there, thanks for the great review. We're so pleased to hear that Jake was on-hand to help!
Great company
The team at Kent express are always happy to help. Easy to order online. Great company
July 24, 2024
Reply from Kent Express Dental Supplies
Great to hear! Thank you so much for the feedback :)
Usually the delivery is very fast
Usually the delivery is very fast. That is very important to me.
July 22, 2024
Reply from Kent Express Dental Supplies
Hi there, thanks for the feedback! Please don't hesitate to let us know where we can improve.
Initially website struggle
After my initially struggling with the website order, Betthany provided supreme service with professionalism, courtesy and empathy.
I shall certainly continue doing business with Kent Express!
July 17, 2024
Reply from Kent Express Dental Supplies
Great to hear, thanks for the review! Please don't hesitate to let us know where we can improve :)
quick and reliable service
quick and reliable service. The range of dental products on offer is great. I have been happy with their service for over 10 years.
July 16, 2024
Reply from Kent Express Dental Supplies
Hi there, thanks for the great review!
Excellent service and quick delivery
Excellent service and quick delivery. Would definitely recommend
July 10, 2024
Reply from Kent Express Dental Supplies
Great to hear, thanks for the review Michelle!
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