Kenton Events Ltd Reviews 189

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and professionalism. Many people appreciate the smooth and efficient delivery service, noting that items arrive on time and in great condition. Consumers are also very satisfied with the quality of the products, describing the furniture as beautiful, comfortable, and sturdy. Reviewers frequently mention that the overall process, from booking to collection, is hassle-free and well-communicated.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the accommodating, efficient,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the efficiency and... See more

Product

Reviewers express high satisfaction with the product quality. Customers consistently praise the furniture,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of renting chairs and tables from Kenton Events for my baby shower and the whole process was smooth and fuss free. From booking online, to receiving payment details, the drop off an... See more

Rated 5 out of 5 stars

They were extremely helpful , as well as efficient. They went above and beyond to ensure my event went smoothly which I appreciated . The furniture is beautiful and we received many compliments on the... See more

Rated 5 out of 5 stars

Working with Jay at Kenton events was delightful. So easy to communicate with him and make amendments to our order. He was very flexible regarding delivery and collection. All items were beautiful and... See more

Rated 5 out of 5 stars

Jay at Kenton Events was so professional from start to finish. He answered emails and whats apps promptly and efficiently, even outside of office hours. They delivered on time and it was a very sli... See more


Company details

  1. Furniture Rental Service
  2. Marquee Hire Service

Written by the company

Chair hire, table hire and marquee hire for events around London. Wedding chair hire range including chiavari chairs and cross back chairs. In our folding table hire range we have tables for all events including exhibitions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I've used Kenton events on more than…

I've used Kenton events on more than one occasion and found the customer service excellent. From initial enquiry, to set up and and taking down the team are friendly and professional. I would highly recommend and will be using for future events.

October 21, 2021
Rated 1 out of 5 stars

BAD AND UNPROFESSIONAL

I sent request for a quote form about 6 days ago for a job in Windsor. I've followed up with voicemail and numerous phonecalls. Only then do I discover that they've blocked my number. I saw a similar review about them previously but thought I'd try for myself. Unfortunately my misgivings proved true. Do not give business to these SHYSTERS!!

October 20, 2021
Unprompted review
Kenton Events Ltd logo

Reply from Kenton Events Ltd

Dear Obi Ijeoma,

Thank you for taking the time to review us.

Thank you for registering your event information on Monday afternoon at 5pm. Leaving us a 1 star review 2 days later is a little unfair considering your event is not for another 19 days.

Our phone lines are always open and we do not block anyone.

We have a transparent online system to process all inquiries in a timely manner.

Please Get in touch with us on: 0203 011 1535 or feel free to reply to the confirmation email you would have received from us with full details of what you wish to hire from us and we will be more then happy to generate a quote for your consideration.

Kind regards,

Jay

Rated 5 out of 5 stars

I highly recommend Kenton Events

I highly recommend Kenton events. Jay is super friendly, has so much experience and is extremely accommodating and detail orientated. The Marquee set up was of very high quality and I would highly recommend them and definitely will be using them again. Thank you to Kenton Events for making my event so special!
Chandni Soni

October 20, 2021
Rated 5 out of 5 stars

Best Marquee!!

Kenton Events are the best! So professional and super efficient. The marquee we had was stunning, beautiful lighting, star light ceiling, twinkling lighting on the dance floor too! The LED bar was a great addition. The whole marquee looked super stylish and all the guests were very impressed! Thank you to the whole team, especially Jay who handled everything and gave very good advice!

October 18, 2021
Rated 5 out of 5 stars

They deliver what they promise & more

From the moment I first spoke to Jay I knew this was the company I was going with. He made my wedding a fairytale with no worries at all. He works incredibly hard so I know I was not the only customer receiving this wonderful bespoke service. He was so helpful & guided me so much - I would not have had my wonderful day without him & his amazing team. If you are looking for a marquee then I cannot recommend Kenton Events more positively if you want a stress free service - they deliver what they promise & more. He’s also a jolly nice guy. Michelle - Chorleywood

October 4, 2021
Unprompted review
Rated 5 out of 5 stars

Trustworthy, friendly & honest

First time that I was searching for a marquee for a small event that I was holding at home.
From the beginning they were professional, helpful & immediately I felt I could trust them.
They came to measure up the garden and then they gave me a very decent price comparatively.
Jeet & his team were fantastic from set up to taking down the marquee.
He was recommended to me and I will most definitely be recommending this team to others.
God bless.

September 18, 2021
Rated 5 out of 5 stars

We had received an excellant service…

We had received an excellant service from Kenton Events Ltd. They had delivered and set up the Marquee on time and also kept their timings for both set up and dismantling. Set up was very professionally done and we felt that we were in 5 star venue .

we would Highly recommend to use them

August 21, 2021
Rated 5 out of 5 stars

Excellent service and beautiful marquee :)

We hired a marquee for my sisters wedding events at home. The marquee was beautiful and we received lots of compliments from family and friends! The team were professional and quick to answer any queries. Thanks to Jeet and the team for their outstanding service. I will definitely use them again and have recommended them to family and friends :)

August 9, 2021
Rated 5 out of 5 stars

Great service and amazing

Would like to say a big thank you to Kenton Events for the two marquees I had set up for my pre wedding and wedding day.
I have to say the service was excellent and it was such a comfortable experience. I would highly recommend Kenton Events if they are planning to get married or any other events. They put me at such ease throughout the whole process from start to finish. Thank you so much for everything and the support given to me.

Seetal

August 7, 2021
Unprompted review
Rated 1 out of 5 stars

Poor communication skills and…

Poor communication skills and unreliable responses.
I sent messeges they didn't reply.
I called them but they told me to sign up to their website and add my event. I did that and still no reply. I called them several times a day for 4 days in a row and either no answer or they fob me off.
Why on earth would you want to use unreliable company like this?

July 15, 2021
Unprompted review
Kenton Events Ltd logo

Reply from Kenton Events Ltd

Dear Atish,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We have an online booking system to help us process inquiries as efficiently as possible.

For the record;
You lodged your inquiry on our system at 16.21pm on 12/07/2021.
You left us feedback on TrustPilot at 10.38am on 15/07/2021.

We work very hard and take great pride in our work.

Kind regards,

Jay

Rated 5 out of 5 stars

Reception marquee

Jeet and his team were amazing. The day I enquired about a marquee for my reception at home, he listened to my requirements, did a site visit the same day, and his team put up the marquee so quickly. Such a friendly team as well.
The lighting and chairs were beautiful.
Thank you so much Jeet!

July 9, 2021
Rated 5 out of 5 stars

Kenton Events Ltd!

Kenton events were really accommodating When it come to unexpected changes on my side and they helped me overcome these issues. They were polite, professional and courteous. I have no complaints and would certaiy recommend Kenton Events to friends & family!

July 7, 2021
Rated 5 out of 5 stars

Jay was brilliant!

Jay was brilliant. We had to arrange a party at home at short notice due to the extension of the restrictions, and Jay kept me calm and just arranged the most beautiful marquee to the extent everyone said they were so glad our Central London venue fell through!

July 1, 2021
Rated 5 out of 5 stars

All our guests at my son’s pre wedding functions were amazed….

I would just like to send you a huge thank you for the magnificent job you and your team did in setting up the marquee. The whole thing was magnificent and surpassed our expectations. The marquee was stunning and beautiful. Jay and his team who put it up and took it down were wonderful, a really nice group of team who were very polite, efficient and resourceful - nothing was too much trouble and they did an amazing job very professional. I wouldn’t hesitate to recommend Kenton Events Ltd.

June 28, 2021

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