No customer service
No customer service whatsoever, emailed, no response at all, very poor
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No customer service whatsoever, emailed, no response at all, very poor
DIdnt work. Maybe made my hair a tiny bit softer but my hair is still wavy and frizzy and spent a few hours rinsing, combing,blow drying and straightening my hair. Followed instructions exactly.
If I’d only done this years ago instead of trying product after product nothing worked .
Straightening system worked it’s amazing it’s improved by far how my hair looks and feels. Give yourself plenty of time it’s not a product you can rush , the longer the better .
I also bought the shampoo and conditioner it also leaves your hair feeling fantastic.
Thé results of this product is very good.
My daughter applied the product and flat ironed it, using her 400 + degree straighteners. The finished hair was very pleasing and has remained very good after washing.
It took about 4 hours to complete the process, and you do need to have the hot irons for a satisfactory result.
I wouldn’t have been able to do this on my own to get this result.
I was sceptical about using this product due to some of the reviews but I'm glad I did. This product was so easy to use it does take a bit of time but it is so worth it. I gave fine frizzy hair and since using this my hair is is so straight and the frizz is gone. Even in the mornings my hair is straight and can easily be styled. I would definitely recommend this product.
Really works but left my hair with this awful metalic smell
I absolutely love the product! My hair is so frizzy, dry and thick it has themed it right down and has left a nice shine. Would I would say is that its a hard product to use!.. the rinsing time are to long aspecially if u have a bad back like me!. I found myself nearly in tears because I was that sore whiles rinsing. Other than that love the product.
Lovely product. Shampoo and conditioner smell lovely. Only on week 1 but hair is very smooth and soft and more manageable. Great product😊
The best I’ve found leaves hair straight and frizz free less time washing and drying
Definitely recommend
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