Keratinrevolution Reviews 142

Excellent products but not great at repling to questions/queries

Great service. Best thing I’ve ever decided to do. Manageable, frizz free hair.

Having seen the silk coat advertised all over social media I finally decided to bite the bullet and try it. I’ve had at home keratin treatments previously and they are hard work to actually do, they smell dreadful and are very expensive. I have thick hair and since menopause it is even more frizzy and unruly.
I bought the smoothing kit which includes shampoo, conditioner, hair mask and the silk coat and used for the first time a few days ago. Wow!! Just wow!! The shampoo and conditioner are really good, smell nice and left my hair feeling clean and moisturized. The silk coat has left my unruly hair with such a shine it’s unbelievable. So easy and quick to use and the results have blown me away. I’m on day 4 today and my hair is still straight and shiny with no frizz at all. I need to buy a wheelbarrow load of this stuff. Ordering was easy and price was very reasonable. It was delivered within 24 hours of ordering too! What’s not to love?? 5 stars from me

Great products, customer service is always spot on as is delivery.

Finally received order.

Beautiful, excellent products, easy online ordering and a speedy delivery service

An amazing experience- quick perfect delivery to beautiful packaging and then fabulous product too! Absolutely love - am hooked!

Great products at reasonable prices and very quick delivery

I ordered the item on Monday 26 August and still not received it so can’t give a positive review until I do.
Tracey Richardson

Great product prompt delivery and lovely packaging

Fast delivery excellent service
Omg the product is absolutely amazing my hair feels great definitely ordering more and 100% reccomend

I purchased the silk coat at £30. I followed the instructions and have used it twice. There is no difference to my hair except very dry and frizzy. I have requested a refund as it didn't meet my expectations.
Order no 14616
Sent emails and don't get any response

Explained perfectly about the products which is reasonably priced and quality of the service seems to be very high. Looking forward to introducing the Keratin Resolution in my salon at Samrah hair & beauty, Luton Bedfordshire

Was quick delivery,
Would be great if the company would give more discounts for professionals

Aloud me to order products on next day delivery that were out of stock, didn’t inform me of this Untill I questioned it, had to look for a new supplier as this was needed for a salon treatment. Requested a refund before the product was dispatched as it said this was aloud, request ignored and product then sent out , now having to process a refund again and send back.
Bad communication and customer service

Like the product, but my hair is really thick so found it hard to judge whether I’d put too much on. I’m not enough but it has made my hair straight but I think I put too much on because it’s greasy at the roots that’s why I have ordered four stars hasn’t said five.

This would have been a five star but due to the customer service I rated it a four.

I ordered the product however there was a glitch with the online order and I realised that I purchased the item twice.
When I realised I contact the company via
Email but the response took too long, by the time they responded I have received the order I even tried to call via WhatsApp message but no reply.
I cancelled the second purchase but again the order was shipped out I spoke with Nina and was told that I wasn’t able to return back the item because I accepted the delivery.
I do feel that the time to deal with customers inquiries is too slow as this has now dented my pockets as I just wanted one order placed instead of two.

When the parcels did arrive a few of the products arrived leaking and one package arrived broken. Which is such a shame as the packaging is lovely.

However in regards to the actual product it is amazing the time to do the service is also amazing the results on afro Caribbean hair is a 10/10 the products smell amazing and I would recommend

This company took my money straight away when they didn’t even have the stock available. And then didn’t even communicate this. I now am trying to get a refund. Very difficult to communicate with a robot. I wish I had never placed the order. Avoid, avoid avoid!