Keratinrevolution Reviews 

149
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Lucia at Keratin Revolution had been amazing so helpful and knowledgeable, nothing is too much trouble and always there for support, answering my every query🙏 There product range is so luxurio... See more

Rated 5 out of 5 stars

Have used the Smooth and Moisture shampoo and conditioner for over 2 years. Recently tried another well known brand... Swiftly reordered the keratin revolution shampoo and conditioner after... See more

Rated 5 out of 5 stars

Very impressed. I thought the products might weigh my fine hair down but they didn’t. My hair felt incredibly soft and stayed straight and frizz free even through the current heat and a Take That con... See more

Rated 1 out of 5 stars

Purchased 2 products from this shambolic company ,Wished I never bothered .After using product 3 times developed a really bad irritation from the products stopped using immediately .Reported the issue... See more


Contact info

4.2

Great

TrustScore 4 out of 5

149 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(149)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful customer service

Awful customer service. I’ve been waiting for a refund for 4 weeks and after contacting them multiple times and then assuring me the refund will be given, I still haven’t received it. It is now going to the ombudsman.

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

Customers are not getting good results…

Customers are not getting good results after following all steps they still come back saying hair is not soft and curling back.

November 10, 2022
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Reply from Keratinrevolution

Hi Maissa, thanks for your feedback. We are happy to help you and support you to ensure that you and your customers achieve the expected results from our system. Can you please email hello@keratinrevolution.co.uk and request a support call? Our friendly team will be happy to help you and based on the experience of our other customers, we are very confident that you will start to see the great results that customers are experiencing.

Rated 1 out of 5 stars

I did it for my hair and I haven’t seen…

I did it for my hair and I haven’t seen any results

August 26, 2022
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Reply from Keratinrevolution

Hey Rania, thanks for your feedback. Can you please email hello@keratinrevolution.co.uk to request a support call? Our team would be happy to help you and are sure that you will then see the results that our other customers are achieving with our system.

Rated 3 out of 5 stars

Missing one product

Missing one product. Emailed to inform and have not received a reply,refund of product or the missing product sent out to complete the order.

August 6, 2022
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Reply from Keratinrevolution

Hi Hayley, apologies to hear this. Our team will email you to resolve this matter.

Rated 1 out of 5 stars

Terrible at returns no way to contact…

Terrible at returns no way to contact anyone

May 15, 2022
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Reply from Keratinrevolution

Hey, sorry to hear about your issues. Please can you email hello@keratinrevolution.co.uk including your contact number and our team will be in touch today to arrange the return.

Rated 5 out of 5 stars

Amazing product

Amazing product, very easy to use and left with beautiful hair. Best keratin treatment that I’ve used so far and wasn’t left with a metallic smell. Delivery quick and easy. Honestly can’t recommend enough!!

April 5, 2022

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