Kesseler Kitchens - Birmingham Reviews 6

TrustScore 4 out of 5

4.2

58 Thornhill Road, B74 3EN Sutton Coldfield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We looked at various kitchen designers when choosing our new kitchen, including Smallbone. Having looked around it turns out that we found the right Company just a walking distance from home! From... See more

Company replied

Rated 5 out of 5 stars

From the design through to aftercare, the team at Kesseler made our kitchen dreams come true. We found the designs more professional and provided a different layout to what we had seen previously. We... See more

Company replied

Rated 5 out of 5 stars

Great team, with so much experience, they added loads of value in the design stage, quality product, excellent delivery on time. I couldn’t be happier with my new kitchen/diner/utility/family lounge a... See more

Company replied

Rated 5 out of 5 stars

We were really grateful for the expertise and guidance we were given during our building project. Everything from the planning stages to aftercare was excellent. Alongside our kitchen, we had wall pan... See more

Company replied


Company details

  1. Kitchen Furniture Store
  2. Kitchen Remodeler

Written by the company

At Kesseler, we combine elegance with individuality to create unique, uplifting spaces in forever homes. Whether your style is modern or traditional, you’ll be inspired by the breadth of our range. Our expert designers work hand in hand with you to bring your vision to life, from bespoke cabinetry to selecting features, worktops and appliances. With an unrivalled paint service offering the ultimate in colour customisation and precision craftsmanship, a Kesseler kitchen will always reflect your unique style. Understanding the complexities of major renovations, we collaborate seamlessly with architects and builders to ensure every detail meets your exacting standards. Our kitchens are designed for both beauty and strength. Thanks to our patented Fortis joint system, you can enjoy unparalleled build quality, backed by a lifetime guarantee. At Kesseler, we craft spaces where elegance meets individuality. Spaces that are made to last a lifetime, just like the moments they’re built for. Discover the Kesseler difference today.


Contact info

  • 58 Thornhill Road, B74 3EN, Sutton Coldfield, United Kingdom

  • 0121 820 6995

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great expertise and guidance

We were really grateful for the expertise and guidance we were given during our building project. Everything from the planning stages to aftercare was excellent. Alongside our kitchen, we had wall panelling and additional furniture resulting in a beautiful family space which we could never have achieved without Adam's guidance. Would highly recommend Kesseler in Streetly.

January 31, 2024
Unprompted review
Kesseler Kitchens - Birmingham logo

Reply from Kesseler Kitchens - Birmingham

Dear Sarah,

Thank you for your review. We’re so pleased to hear how Adam’s expertise and guidance helped create a beautiful family space for your home.

It’s wonderful to know you’re happy with every stage of the process, from planning to aftercare.

Your recommendation means a lot to us. If there’s anything more we can assist with, please don’t hesitate to get in touch.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Great experience all round

We looked at various kitchen designers when choosing our new kitchen, including Smallbone. Having looked around it turns out that we found the right Company just a walking distance from home!
From start to finish we found Adam and Martyn to be helpful and accommodating. Adam's ideas proved to be just right and the end result was everything we hoped it would be.
We cannot recommend Kessler in Streetly highly enough.

April 30, 2024
Unprompted review
Kesseler Kitchens - Birmingham logo

Reply from Kesseler Kitchens - Birmingham

Dear Jane,

Thank you for your review. We’re so pleased to hear how Adam and Martyn helped bring your vision to life and that the final result is everything you hoped for.

It’s wonderful that you found the perfect team so close to home. Your recommendation means a great deal to us. If there’s anything more we can assist with, please don’t hesitate to get in touch.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Still loving my kitchen over 2 years…

Still loving my kitchen over 2 years on! Would highly recommend

September 24, 2024
Unprompted review
Kesseler Kitchens - Birmingham logo

Reply from Kesseler Kitchens - Birmingham

Dear Paul,

Thank you for your feedback. It’s wonderful to hear that you’re still loving your Kesseler kitchen. Your recommendation means so much to us.

If there’s anything we can assist with in the future, please don’t hesitate to get in touch.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Fantastic Experience and Exceptional Quality – Highly Recommend Kesseler!

We recently had our kitchen completely ripped out and refitted, and Kesseler made the entire process an absolute success. From start to finish, their professionalism, attention to detail, and commitment to quality truly stood out.

The design they produced was incredible—it maximized the space we had while delivering exactly the kitchen we had envisioned. Throughout the decision-making process, the Kesseler team was patient, helpful, and full of creative ideas, offering thoughtful proposals and alternatives to ensure we stayed within our budget.

Their recommendation for the carpentry team that installed the kitchen was equally first-class. The team handled the challenges of working in our Grade II listed building with remarkable skill, seamlessly incorporating the design into a space that’s far from square. They even coordinated beautifully with Kesseler to resolve tricky details, such as appliance maintenance access, making sure everything was perfect.

What impressed us most was their ability to meet tight deadlines. Despite confirming our order just before Christmas, Kesseler ensured the kitchen was completed in time for us to celebrate the holidays in our stunning new space. The installation team went above and beyond, working hard and late to fulfil this commitment.

The follow-up and aftercare have also been exceptional, further showcasing the high standards that Kesseler deserves to be known for.

We couldn’t be happier with the result and cannot recommend Kesseler highly enough. If you’re looking for a team that delivers on quality, professionalism, and customer care, look no further than Kesseler. They’ve truly transformed our home!

December 9, 2024
Unprompted review
Kesseler Kitchens - Birmingham logo

Reply from Kesseler Kitchens - Birmingham

Dear David,

Thank you for your review. We’re thrilled to hear how the team helped bring your vision to life and ensured the process was smooth, even with the unique challenges of your Grade II listed building.

It’s wonderful to know you’re happy with the design, installation and aftercare. Hearing how pleased you are with your new kitchen is incredibly rewarding for the team.

Wishing you many happy moments in your transformed home. If there’s anything more we can assist with, please don’t hesitate to get in touch.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Great team, quality product and delivery

Great team, with so much experience, they added loads of value in the design stage, quality product, excellent delivery on time. I couldn’t be happier with my new kitchen/diner/utility/family lounge area. Thank you.

March 24, 2024
Unprompted review
Kesseler Kitchens - Birmingham logo

Reply from Kesseler Kitchens - Birmingham

Dear Paul,

Thank you for your review. We’re so pleased to hear you were impressed with the team’s expertise and the quality of our product.

It’s wonderful to know you’re delighted with the results. Wishing you many happy moments in your new kitchen and living area.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Kesseler, providing luxury and design to any home…

From the design through to aftercare, the team at Kesseler made our kitchen dreams come true. We found the designs more professional and provided a different layout to what we had seen previously. We love our new kitchen, the quality is superb and their aftercare has been thorough to ensure we are happy. I would highly recommend Kesseler if you are considering a new kitchen.

December 24, 2024
Unprompted review
Kesseler Kitchens - Birmingham logo

Reply from Kesseler Kitchens - Birmingham

Thank you for your review. We’re so pleased to hear how much you love your new kitchen and that the team supported you throughout the process.

Your recommendation means a lot to us. If there’s anything more we can assist with, please don’t hesitate to get in touch.

Kind regards,
Kesseler

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look