Kesseler Kitchens Reviews 

79
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and attention to detail, making the design and installation process smooth and enjoyable. Many people highlight the exceptional quality of the products, from the kitchens themselves to the appliances and fittings, noting their durability and beautiful appearance. The service is frequently described as excellent, with reviewers appreciating the personalized approach, clear communication, and the ability of designers to understand and translate their vision into a functional and stunning kitchen. The user experience is also highly rated, with many customers expressing delight with the final product, often stating that their new kitchen exceeded expectations and transformed their home. However, some people were dissatisfied with the company, describing their experience as disappointing due to perceived lack of responsibility and unprofessional service.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and... See more

Product

Customers consistently report high satisfaction with the product quality and finish, describing cabinetry as... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Service

People report positive experiences with service, often describing it as first-class and excellent from start... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard and team truly deliver on their promises - from designs all the way through to fitting and commisioning. They have a great eye for detail and are always willing to go the extra mile. We now h... See more

Company replied

Rated 5 out of 5 stars

Our kitchen was the centre piece to a large rear house extension and having discussed the project with Daniel at Kessler in Tring we felt very comfortable working with him. Daniel visited site numero... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with our new Kesseler kitchen! Right from the outset Barry in VW was welcoming and helpful, and we felt he worked hard to understand what we were looking for and our preferences... See more

Company replied

Rated 5 out of 5 stars

Our kitchen designer, Barry has been great from start to finish! He spent so much time with us initially to fully understand what we were looking for and making sure the design was going to be perfe... See more

Company replied


Company details

  1. Kitchen Furniture Store
  2. Kitchen Remodeler

Written by the company

At Kesseler, we combine elegance with individuality to create unique, uplifting spaces in forever homes. Whether your style is modern or traditional, you’ll be inspired by the breadth of our range. Our expert designers work hand in hand with you to bring your vision to life, from bespoke cabinetry to selecting features, worktops and appliances. With an unrivalled paint service offering the ultimate in colour customisation and precision craftsmanship, a Kesseler kitchen will always reflect your unique style. Understanding the complexities of major renovations, we collaborate seamlessly with architects and builders to ensure every detail meets your exacting standards. Our kitchens are designed for both beauty and strength. Thanks to our patented Fortis joint system, you can enjoy unparalleled build quality, backed by a lifetime guarantee. At Kesseler, we craft spaces where elegance meets individuality. Spaces that are made to last a lifetime, just like the moments they’re built for. Discover the Kesseler difference today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.7

All reviews

(79)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely people to work with

Lovely people to work with, it was just a small project but they really looked after us.

March 21, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Kevin,

Thank you for your kind words. We’re so pleased to hear that you felt well looked after. It was a pleasure to work with you.

If there’s anything more we can assist with in the future, please don’t hesitate to reach out.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

A tremendous thank you to Daniel from…

A tremendous thank you to Daniel from Kessler kitchens Tring help us plan our kitchen. we were only going to get our kitchen done and bathroom but DSG installations ended up renovating our whole house. We are over the moon with the finished. House couldn’t ask for a better builder Dan (DSG INSTALLATIONS) and his team were amazing every aspect of the work was done to a high standard Can’t recommend Dan and his team once again a tremendous job thank you. It has changed our lives and put a big smile on our faces. Thank you.
Mr phill waters

June 3, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Mr Waters,

Thank you for your kind review. We’re so pleased to hear how Daniel from Kesseler Tring supported you with your kitchen project and how this led to a full home renovation with DSG Installations.

It’s fantastic to know that you’re happy with the work and that Dan and his team delivered everything to such a high standard.

We’re delighted to have been part of your home transformation. If there’s anything more we can help with, please don’t hesitate to get in touch.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Doubling my kitchen storage

My lovely new kitchen was a result of spotting a quality showroom - Kesseler in Tring High Street. I just had to go in to enquire about a brochure but instead Daniel answered all my initial questions & I made a definite decision to choose this company. There was no hard sell but it was obvious Daniel knew his trade and the quality of the units spoke for themselves. Daniel made an appointment to see my existing kitchen & listen to my requirements & within days I had a picture of what the end result would look like. Thoughtful design gave me numerous additional units resulting in the creation of a streamlined, smart new kitchen.
Dan (DSG) installed the units & new white goods. He proved to be a master fitter and craftsman who took tremendous pride in his work. The work was completed quickly & efficiently with necessary changes undertaken effectively & professionally.
I have nothing but praise & thanks for such excellent teamwork.

October 7, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Penny,

Thank you for your lovely review. We’re so pleased to hear how your visit to our Tring showroom turned into the start of your kitchen journey with us.

It’s wonderful that Daniel’s expertise and the quality of our units made such a positive impression and that the design process created a space perfectly suited to your needs. We’re equally delighted to know that the installation was completed with care and precision.

We truly appreciate your kind words and we’re thrilled that you’re so happy with the result. If there’s anything more we can help with, please don’t hesitate to get in touch.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Our kitchen was installed in October…

Our kitchen was installed in October 2024
Laura and Dan from the Odiham branch were very responsive and accommodating to all our issues of which we had many due to problems with our builders.
From the initial design brief to the final snagging, they were both engaging and suppportive. This played out particularly when our large porcelain worktop was damaged (from the manufacturer). Both Laura and Dan took control of the situation immediately. And throughout the whole process they were both patient and willing to address any issues.
Big thanks must also go to Craig the kitchen fitter, who had to come out sometimes on Sundays to complete the fitting and worked around the many delays we had due to other workmen.

October 1, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Wallis,

Thank you for your kind words and for sharing your experience with Kesseler. It’s wonderful to hear how Laura, Dan and Craig supported you throughout your kitchen project, especially given the challenges you faced with your builders and worktop.

We’re so pleased they could help resolve any issues swiftly and with care, ensuring the process remained as smooth as possible for you. Their dedication and patience truly reflect the values we strive for at Kesseler.

We hope your kitchen brings you joy for many years to come. If there’s anything else we can assist with, please don’t hesitate to get in touch.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Exceptional service from Kesseler.

From the initial design meeting and visit to the Kesseler showroom to choose finishes, to the delivery of the units to site, the process went very smoothly with exceptional service from Richard Hewitt throughout the entire process.

March 6, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Gary,

Thank you for your fantastic review. We're so pleased to hear that everything went smoothly and that Richard provided exceptional service throughout.

If there’s anything more we can help with, please don’t hesitate to reach out.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Amazing kitchen

Dajana offered fantastic service, she listened carefully to what was important to us and offered expert suggestions and options. It is clear she has a lot of experience in kitchen design and was hugely responsive and patient throughout our design. I am thrilled with our new kitchen from Kessler Market Harborough, great quality and exceptional service. Thank you!

October 1, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Luke,

Thank you for sharing your experience. We’re delighted to hear how much you enjoyed working with Dajana. It’s wonderful to know her guidance helped bring your vision to life.

Wishing you many memorable moments in your beautiful new kitchen.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Beautiful job

Beautiful job. Very friendly fitters. Easy from start to finish and at a great price.

October 14, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Tom,

Thank you so much for your feedback. We’re delighted to hear that you had such a positive experience with Kesseler, and we hope your kitchen brings you joy for many years to come.

If there’s anything we can assist with in the future, please don’t hesitate to reach out.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Currently getting a new design done for…

Currently getting a new design done for my new home! They’ve been so great. I used them before but a different showroom and was worried about having a different designed but they have been amazing again. Wouldn’t go anywhere else

November 15, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Christopher,

Thank you for sharing your experience. We’re thrilled to hear that you’ve returned to Kesseler for your new home and that our team has impressed you once again. Your trust means the world to us, and we’re delighted to have exceeded your expectations. We look forward to seeing your new kitchen come to life and hope it brings you many years of joy.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Incredible team at HQ

Incredible team at HQ, we dealt with richard and couldn't recommend him highly enough!

November 1, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear James,

Many thanks for the feedback. So pleased to hear that you had such a great experience with Richard. We will pass this onto him. We hope you enjoy your Kesseler kitchen for many years to come.

Kind Regards,
Kesseler

Rated 1 out of 5 stars

I am really disappointed that I have…

I am really disappointed that I have not had a response to my previous review regarding my dreadful experience with Kesseler North Hampshire in Odiham. I also submitted a formal complaint to both the Odiham branch and Head Office, they have tried to reasons themselves out of all responsibility for their catalogue of disasters but have not offered me any compensation for this and are still chasing for the last payment from a £90k valued kitchen. After the huge inconvenience and compromises we've had to do down to bad design and installation, I would expect something from you. This is still going on with Kesseler Odiham branch who are not recognising what they have put us through since 14th May and I am shocked that Kesseler themselves have not even responded. Surely they should be concerned when they are receiving bad reviews on their franchises.

November 11, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Nikki,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met expectations, and we understand how frustrating this must have been for you.

We appreciate that you have contacted both the North Hampshire franchise and Head Office in writing, and we are in discussions with North Hampshire to fully review the circumstances.

Thank you for bringing this to our attention, and we appreciate your patience as we work towards resolving this matter.

Kind Regards,
Kesseler

Rated 1 out of 5 stars

Popped into Odiham showroom to browse…

Popped into Odiham showroom to browse as my wife and I liked the idea of a British made kitchen, only to be ushered out by one of your designers as he was with a client. Without even a backward glance he turned and almost shouted over his shoulder that I should make an appointment. Why would I make an appointment if I haven’t even had chance to browse the kitchens on show. Needless to say he has lost the opportunity to design for the three houses we are building and I would suggest that your designers would benefit from some hospitality training if the experience I had is your norm. Happy to go elsewhere thank you.

November 5, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Mr Nutbeen,

Thank you for sharing your feedback about your recent experience with our North Hampshire franchise. At Kesseler, we are committed to delivering an exceptional standard of service across all of our locations, and I’m truly sorry to hear that your experience did not meet those expectations.

We take all customer feedback seriously, and I assure you that we will be addressing your concerns with the franchise team to ensure that your feedback helps improve our service moving forward.

In the meantime, if there is anything we can do to directly assist you, please don’t hesitate to let us know.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Absolutely in love with our new…

Absolutely in love with our new kitchen, if you want a solid British Kitchen with a quality installation you won't be disappointed. Highly recommended from design to aftercare we are delighted

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Market Harborough Kesseler tesm

Dajana and Zoe at the Market Harborough shop are a great team. Dajana’s design worked well and she agreed with the colour scheme of our choice to achieve the look we wanted. The kitchen cupboards, ceramic worktops & splash back are all of an excellent standard. Dan the kitchen fitter was great. The electrical work and everything was coordinated around the kitchen fitting. We love our new kitchen - totally different look but it works!
Alan and Paula

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with our new kitchen

Richard, at the factory showroom, designed our kitchen and managed the project very well; he kept it to the schedule, kept us informed and provided excellent aftercare. He made choosing features and making design decisions a lot easier than we had anticipated. The team members were pleasant, polite and efficient. We are very pleased with the work, including high quality cupboards, work tops and other features.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

New Kessler Kitchen

I am the very proud owner of a new Kessler kitchen. The kitchen was installed to a very high standard 6 weeks ago which has given me time to assess the build quality and practicalities of the design.

The bespoke cabinets are made of solid oak with natural wood coloured interiors and doors painted with Farrow and Ball "Green Smoke", with brass fittings. The colours of the cabinetry and off-white quartz work surfaces were chosen by our designer Dajana, following her on site visit, to compliment the Italian floor tiles already in situ. Not only did Dajana consider the tiles and non standard space for the kitchen, but was also sympathetic to the period style of the property. Dajana's attention to detail and practical design took into account, for example, the practicalities of food preparation and location of the in-built bin, both positioned in close proximity to the range cooker. Other design features include a pantry, peninsula with breakfast bar and built-in wine cooler, surround for an American style fridge including wine rack and glass storage, a brass sink with a quooker tap and in-built drainer and extractor hood for the range cooker.
The Kessler installation team worked closely with the designer and ensured each element of the kitchen, down to the smallest detail, was installed exactly as specified. The result is the most stunning kitchen which has maximised storage space and drastically increased the work surface area. Our kitchen has a timeless, solid and understated look which exudes quality. It is a total pleasure to work, eat and entertain in, thanks to our designer, supported by the installation team, who listened to our every wish and combined these with her many years of design experience and expertise.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Our dream Kessler kitchen

We have found this company offer a professional service with excellent communication throughout the whole new kitchen process.
From our initial contact with Sean he made us feel our kitchen was just as important to him as it was to us. He took all of our ideas on board and added some of his own to ensure we had the best possible kitchen designed for our needs.Sean would take the time to work with us and we never felt rushed, even the coffee in the showroom was first class.

This experience was also felt with the fitters that worked on our kitchen very friendly and professional and nothing was too much trouble.

Overall a very positive experience and we would not hesitate to recommend Kessler and Sean to provide you with your dream kitchen.

June 3, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Dave,

Thank you so much for your kind words and for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Kesseler and that Sean and the rest of our team were able to make your dream kitchen a reality.

At Kesseler, we strive to provide a seamless and enjoyable experience for our clients from the initial consultation to the final fitting. It’s fantastic to know that Sean made you feel valued and took the time to incorporate all your ideas, ensuring the design was perfect for your needs. Your comments about the professionalism and friendliness of our fitters are equally appreciated, as we aim to deliver not only exceptional kitchens but also exceptional service.

Thank you again for your recommendation. We hope you enjoy many wonderful moments in your new kitchen and look forward to the opportunity to assist you with any future projects.

Warm regards,

The Kesseler Team

Rated 5 out of 5 stars

Kesseler Market Harborough have a very…

Kesseler Market Harborough have a very experienced designer in Dajana who fully understood what I was looking for in my new kitchen and the final design she created was amazing. They have a dedicated team of staff who managed the whole build for me from conception to completion without any stress in 17 working days - amazing!
I highly recommend Kesseler MH and suggest you pop in to their showroom and review the work they have completed.

January 2, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Karen,

Thank you for your fantastic review and for sharing your experience with Kesseler Market Harborough. We are delighted to hear that Dajana and our dedicated team were able to bring your vision to life and manage your kitchen build smoothly from start to finish.

It's wonderful to know that Dajana’s expertise and understanding of your needs resulted in an amazing final design. We pride ourselves on making the entire process as stress-free as possible for our clients, and it's great to hear we achieved this for you in just 17 working days.

Your high recommendation and suggestion to visit our showroom mean a lot to us. We appreciate your support and hope you enjoy your beautiful new kitchen for many years to come.

Warm regards,

The Kesseler Team

Rated 5 out of 5 stars

Thank you to Daniel at Kessler Kitchens…

Thank you to Daniel at Kessler Kitchens Tring. We are absolutely delighted with our new kitchen. In contrast to some of his competitors Daniel immediately offered to undertake a home visit and look at the space which enabled him to tailor his suggestions more specifically to our requirements. He recommended DSG for installation who were also first class and once we decided to go ahead the whole process has run smoothly. Based on our personal experience we would have no hesitation in recommending Daniel and Kessler.

March 27, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Alan,

Thank you for your wonderful review and for sharing your positive experience with Daniel at Kesseler Kitchens Tring. We are thrilled to hear that you are absolutely delighted with your new kitchen.

Daniel's commitment to providing personalised service through home visits is something we pride ourselves on, and it's fantastic to know that this approach helped tailor the design to your specific requirements. We are also pleased that the entire process ran smoothly from start to finish.

Your recommendation means a great deal to us. Thank you once again for choosing Kesseler, and we hope you enjoy many happy moments in your new kitchen.

Warm regards,

The Kesseler Team

Rated 5 out of 5 stars

Milton Keynes Kitchen design by Dan @ Kessler Tring

From the very beginning Dan has been absolutely fantastic in terms of helping to create our new kitchen design. He has provided really valuable insight into what works well in the space available. From the choice of cabinets and matching worktop / island, to selecting the right type of appliances and lighting, Dan has been extremely helpful and made the whole kitchen design experience a pleasure. Dan is now helping us design the TV / media area adjacent to the kitchen. I would have no hesitation in recommending Dan and Kessler kitchens to other prospective customers.

April 30, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Nick,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you’ve enjoyed your journey of creating your new kitchen with Daniel from Kesseler Tring.

At Kesseler, we strive to provide a seamless and enjoyable design process, and it's wonderful to know that Dan has been able to guide you effectively through each decision, from selecting the perfect cabinets and worktops to choosing the right appliances and lighting for your space.

We're excited to continue working with you on the TV/media area and are confident that it will complement your new kitchen beautifully. Your recommendation is greatly appreciated.

Kind Regards

Kesseler

Rated 5 out of 5 stars

A huge thank you to Daniel at Kesseler…

A huge thank you to Daniel at Kesseler (Tring), his knowledge and experience shone through when discussing the requirements and design of my kitchen and the results are amazing. Daniel designed my dream kitchen, within budget, and was very patient when it came to any last-minute changes and provided advice on what would work and look best.
I would also like to thank Daniel for recommending DSG Installations who completed the kitchen extension and install, so refreshing to have an accurate schedule of works and the standard of work exceptional. Daniel and DSG coordinated the deliveries and work seamlessly without delays, hiccups, or unexpected costs. The whole Project ran like clockwork, which was a new experience for me.
I could not be happier with the results - perfect! Highly recommend.

February 1, 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Zena,

Thank you for your wonderful review.

We are delighted to hear that your experience with Kesseler, particularly with Daniel from our Tring showroom, was so positive and that your dream kitchen has become a reality. Our aim is always to combine our expertise with your personal requirements to create not just a kitchen, but a centrepiece for your home where memories can be made.

We sincerely appreciate your recommendation and are thrilled that you are pleased with the outcome. Should you need any more assistance or have any future projects, Daniel and the team at Kesseler Tring would be more than happy to help.

Thank you once again for choosing Kesseler. We hope you continue to enjoy your bespoke kitchen for many years to come.

Warm regards,
Nic Shacklock | Head of Marketing

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